Open Wide - EPISODE ONE: The Whistleblowers
Two dental assistants are so outraged by the overcharging and overtreatment they see every day at their practice – they start gathering evidence on post-it notes, kept hidden in their uniforms. Every patient was a dollar sign, they say, as staff was pitted against each other and publicly shamed if they didn't exceed revenue goals. Even after blowing the whistle – they didn't know what they were seeing was just the tip of the iceberg.
Who actually controls your dentist and decisions about your health care? That's the question at the heart of our series, Open Wide. There are hidden pressures you won't see on the sign outside the practice or inside the office. And those pressures stretch all the way from Wall Street into the dental chair.