23 minutes | May 6th 2020

Katrina Higham - microcredentials and more: helping the hospitality sector through COVID-19

Claire is joined on this episode of the podcast by Katrina Higham, the Head of Training and Education at the Restaurant and Catering Industry Association.

Katrina shares her insights and experience in shifting to online learning even when your courses must contain face-to-face practical components. She also offers details of the new microcredentials RCA is developing to help the hospitality sector emerge more resilient after the coronavirus crisis.


The ‘What now? What next?’ podcast recognises Aboriginal and Torres Strait Islander people as Australia’s traditional custodians. In the spirit of reconciliation we are proud to recommend John Briggs Consulting as a leader in Reconciliation and Indigenous engagement. To find out more go to www.johnbriggs.net.au

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