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HFMA’s Voices in Healthcare Finance

100 Episodes

25 minutes | Aug 1, 2022
Cost effectiveness of health and the urgent case for value: More insights from HFMA’s 2022 Annual Conference
Kal Wahab, a director at Nordic Global and a speaker at HFMA's Annual Conference pre-conference, discusses the cost effectiveness of health and why healthcare organizations should assess their readiness for value.   Also in this episode, Michael Spencer of sponsor Conifer Health Solutions talks about digital patient engagement.
29 minutes | Jul 15, 2022
Above and beyond in the Mile High City: Insights about the future of healthcare from HFMA’s 2022 Annual Conference
In this special early-release episode, Brad Dennison, HFMA's director of content strategy, interviews Jim Jacobson and John Becker of Vizient; Chad Mulvany, vice president of federal policy at the California Hospital Association discusses surprise billing; and Jason Nardella of sponsor organization Trilliant Health speaks about pandemic deferred care.
26 minutes | Jul 4, 2022
Wes Wheeler of UPS Healthcare talks about the future of cold chain supply chain
Wes Wheeler, president of UPS Healthcare, discusses the importance of a worldwide effort to manufacture, transport and store pharmaceuticals at ultra-cold temperatures.    Also in this episode, a special Beyond the News segment recorded on site at HFMA's Annual Conference in Denver, with a special guest!
19 minutes | Jun 20, 2022
Using the systems thinking approach to tackle the complex issues of health equity and DEI
Denese Neu discusses how the systems thinking approach can help healthcare organizations organize their health equity and DEI strategies.
21 minutes | Jun 6, 2022
Women in the healthcare workplace: Hopeful signs and challenges ahead
Gretchen Berlin, a senior partner in the healthcare practice at McKinsey & Company, discusses the firm's 2021 Women in the Workplace report and related research in the healthcare field. Mentioned in this episode: Some Medicare Advantage Organization Denials of Prior Authorization Requests Raise Concerns About Beneficiary Access to Medically Necessary Care Rep. Suzan DelBene discusses the Improving Seniors' Timely Access to Care Act Covid-19 and burnout are straining the mental health of employed parents Women in healthcare and life sciences: The ongoing stress of COVID-19.
19 minutes | May 23, 2022
Outgoing HFMA National Chair Tammie Jackson reflects on a year of striving for ”Bolder, Brighter, Better”
Tammie Jackson, HFMA's 2021-2022 National Chair, discusses how delaying her tenure due to the pandemic changed the message she wanted to share, how that message was received, and her final thoughts as she winds down her term.   Mentioned in this episode: Addressing today's healthcare challenges requires the right data Reframe work challenges as opportunities Dr. Rumay Alexander, a nursing educator at UNC-Chapel Hill and leader of diversity initiatives, discusses why ”checking the box” on diversity is not enough.  
26 minutes | May 16, 2022
CMS Principal Deputy Administrator Jonathan Blum discusses price transparency, surprise billing and the future of value-based payment
HFMA President and CEO Joe Fifer interviews Jonathan Blum, principal deputy administrator and COO at CMS. In this interview, Blum discusses how CMS plans to phase out the public health emergency, how price transparency and surprise billing legislation are being received by provider organizations, and the effect the pandemic will have on CMS's value-based care strategy.
29 minutes | May 9, 2022
Come for the free haircut, stay for the behavioral health education: How the latest healthcare disruptors are meeting patients where they are
HFMA Policy Director Shawn Stack and HFMA Senior Editor Nick Hut follow up their March webinar on healthcare disruption with an episode-length Beyond the News segment about the latest innovative ventures.
49 minutes | May 2, 2022
BONUS EPISODE: The Body of Evidence
Voices in Healthcare Finance presents The Body of Evidence, a podcast from Dr. Christopher Labos and Jonathan Jarry.    In this episode, hosts Jarry and Labos speak with Dr. Barbara Hofer and Dr. Gale Sinatra, the authors of the book Science Denial: Why It Happens and What to Do About It.
26 minutes | Apr 25, 2022
Anthony Comfort of VisiQuate discusses opportunities for technology in healthcare, both in the clinical space and in revenue cycle
The pandemic pushed healthcare organizations to consider how they were using their technology and where the greatest opportunities lie. This week, Anthony Comfort of VisiQuate discusses some of those opportunities as well as barriers to success. Also in this episode, Brad Brotherton of BKD discusses how his firm stands out and how its merger with DHG will strengthen its services.
36 minutes | Apr 11, 2022
The negative effect of fat bias on health outcomes
Cardiologist and epidemiologist Dr. Christopher Labos discusses weight bias in healthcare, including what health indicators to focus on instead of weight and how to help patients who are at risk improve their health outcomes without explicit or implicit fat shaming.   Mentioned in this episode: What to know about obesity discrimination in healthcare Addressing weight bias in medicine Can you be obese but still be healthy? The Body of Evidence: Asthma/Screen Time/Exercise Motivation Maintenance Phase podcast How avoiding an awkward waiting room conversation can contribute to better health among transgender people
16 minutes | Apr 4, 2022
Why people and process are the keys to revenue cycle innovation
Michael Duke, an author and partner within the commercial healthcare segment at Guidehouse, discusses how people and process should take precedence over technology in revenue cycle. He also talks about how sponsor organization Red Dot can assist teams that are struggling with motor vehicle accident accounts.   Mentioned in this episode: The McPherson Principle: An Innovative Approach to Hitting the Bullseye of Revenue Cycle Performance
27 minutes | Mar 28, 2022
Your patients’ missed screening means advanced cancer: Here’s how to get patients back and how to treat them in the comfort of their own homes
Dr. Andrew Hertler, chief medical officer at New Century Health, discusses what healthcare organizations can do to catch up on patients' missed cancer screenings. He also shares new developments in oncology that could see patients receiving treatment at home or doing virtual follow-up care.   Also in this episode, HFMA's Katie Gilfillan talks about the upcoming Annual Conference in Denver.   Mentioned in this episode: Telehealth opportunities in oncology, and Stever Robbins shares the secret to tackling email overload Hospital-at-home promises to reshape care delivery in the United States Have hospital-at-home programs finally come of age? Practices grapple with an aging oncology workforce  
31 minutes | Mar 14, 2022
The real reason people don’t get vaccinated for COVID-19? They don’t feel like it.
Jacob Braude, a principal at ZS, discusses research his company conducted about how the unconscious parts of the brain affect decisions around vaccination.   Also in this episode, CEO Michael Bumann from sponsor Red Dot discusses his ideal client, the hospital CFO who sees value in working with an entrepreneurial company that can help improve collections on motor vehicle accident accounts with no risk.   Mentioned in this episode: How behavioral science can solve healthcare hurdles as large as vaccine hesitancy Got a COVID booster? You probably won't need another for a long time. CDC COVID data tracker  
21 minutes | Mar 7, 2022
To patients, the financial experience isn’t separate from the clinical one. Here’s how to leave them with a good lasting impression.
HFMA President and CEO Joe Fifer interviews Jason Wolf, president and CEO of The Beryl Institute and a speaker at HFMA's upcoming Revenue Cycle Conference, about the importance of remembering the "human experience" in all aspects of healthcare.   Mentioned in this episode: The role of revenue cycle in elevating the human experience in healthcare
19 minutes | Feb 28, 2022
Design thinking: A human-centric approach to problem solving in healthcare
Jess Roberts from the University of Minnesota discusses how the iterative process of design thinking can help healthcare organizations solve problems.   Also in this episode, Michael Bumann of sponsor Red Dot discusses how his clients have taken the millions of dollars they've gained through using Red Dot's motor vehicle accident account platform to accomplish organizational goals.   Mentioned in this episode: A design thinking framework for healthcare management and innovation
23 minutes | Feb 21, 2022
How fried chicken is doing social good in Ohio, and what that could mean for the healthcare industry
HFMA President and CEO Joe Fifer interviews Joe DeLoss, a social entrepreneur and the owner of fast casual restaurant Hot Chicken Takeover, about how the healthcare industry can create social good from the inside out.   DeLoss will deliver a keynote at HFMA's Revenue Cycle Conference in New Orleans in March. 
25 minutes | Feb 14, 2022
The Valentine’s Day episode: Karin Hurt and David Dye discuss the whys and why nots of workplace romances
Karin Hurt and David Dye of Let's Grow Leaders discuss how to navigate workplace romances, whether you're a member of a couple or the manager of team members who start dating.   Also in this episode, sponsor Red Dot's CEO Michael Bumann discusses how a partnership with his company can help break down silos and add to trust among leaders, staff and patients.
21 minutes | Jan 31, 2022
Patients have access to more information than ever. How should we be talking to them about it?
The Information Blocking Final Rule from the 21st Century Cures Act and federal transparency initiatives like the No Surprises Act have given patients more access to information than they’ve ever had before. On this episode, Terry Hush, CEO of Roji Health Intelligence, discussed how that access should change the conversations providers are having with their patients.   This episode is sponsored by Red Dot.
31 minutes | Jan 17, 2022
How avoiding an awkward waiting room conversation can contribute to better health among transgender people
The cover story in the Winter 2020 issue of hfm magazine focused on the issue of deferred care during the pandemic. But deferring or avoiding healthcare is not a purely pandemic problem. Transgender patients are just one group that routinely avoids going to the doctor because they fear discrimination by the healthcare system. On this episode, Rodrigo Heng-Lehtinen, executive director of the National Center for Transgender Equality, discusses how healthcare organizations can help transgender patients overcome barriers to care. Also in this episode, Senior Editor Nick Hut and Policy Director Shawn Stack discuss the Supreme Court order around vaccine mandates, and Policy Director Todd Nelson shares information about HFMA's MAP Awards. This episode is sponsored by Red Dot.   Mentioned in this episode: The COVID-19 vaccine mandate for healthcare workers can take effect nationwide, Supreme Court says Healthcare organizations prepare for sicker patients in 2021 due to deferred care U.S. Transgender Survey Hit your performance targets with HFMA's MAP    
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