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Voice Of Success with Sophie Hedestad
31 minutes | Jun 30, 2022
19. Gwen Lafage about building a stong brand in a hyper-growth company
Very welcome to the Voice Of Success with myself Sophie Hedestad. In this episode I will be talking about building a kick ass brand with my guest Gwen Lafage. What defines a strong brand and can all companies build a strong brand? In companies and especially in marketing we talk about you cannot manage what you cannot measure. What is Gwens point of view on measuring brand? We will also talk about defining your brand category and why that is important. Gwen works for hyper-growth company Sinch, they went from 800 people to 4000 in a year. With this hyper growth, what challenges might that cause a brand? Enjoy!
30 minutes | Jun 20, 2022
18. Laura Erdem about Social Selling and how to succeed on LinkedIn
Very welcome to the Voice Of Success with myself Sophie Hedestad. In this episode I have an interesting guest with me, her name is Laura Erdem. She is working for the danish SaaS company Dreamdata. Dreamdata and Laura is particularly good in Social Selling on LinkedIn. This is a platform many B2B companies want to understand to drive demand. We will dig deep on how to create success for your company as well as you as an individual. Why should you work with Social Selling? Whats the benefits? What type of content drives engagement and what is the recipe for success? Let´s figure it out!
28 minutes | May 31, 2022
17. Gianna Driver about future leadership and Human Resource
Welcome to #VoiceOfSuccess with myself Sophie Hedestad and my guest Gianna Driver. Gianna Driver is the Chief Human Resource Officer at Exabeam. She is located in sunny California and today we will talk about her experience and journey working with people and culture. As always, we talk about why Gianna have been successful in life and really how she defines success. She will talk about how she ended up working in Human Resource and the journey behind ending up at Exabeam. We will also talk about NUMBERS! What metrics should HR peeps report on and why? We will talk about preconceptions, are there any towards people working in HR? Why? We talk about diversity and inclusion and the best advice to create a kick ass company culture.
41 minutes | May 9, 2022
16. Kim Scott about workplace injustice and discrimination
Do not forget to subscribe to this podcast! Very welcome to the #VoiceOfSuccess and in this episode I talk to Kim Scott. She is passionate about helping companies develop healthy feedback cultures and build cohesive teams. She have written a bunch of books for example Just Work – Get shit done and also Radical Candar. As always we talk about success and what success means to Kim. We also talk about workplace injustice, discrimination and Kims experience and research around this. How you can fight this? How should companies work? I read that Kim said somewhere that the more competent a woman is, the less people, include her and like her, including her boss, why is that? We will sort this out in the episode.
31 minutes | Apr 5, 2022
15. James Dodkins about his life as Customer Experience (CX) Rockstar at Pegasystems
Welcome to the #VoiceofSuccess. Today I have Customer Experience Rockstar James Dodkins with me. He is a Customer Experience Evangelist at Pega systems. But what is a CX Rockstar, this will is something James will explain today. As always in #VoiceOfSuccess, what is James drive? We also talk about: How you create a magnetic brand and stand out from the crowd? How do you get new happy customers? How do you deliever a kick as customer experience Do you believe that Happy Employees drives Happy Customers, why? Are you ready? Listen to the Voice of Success!
31 minutes | Mar 29, 2022
14. Siri Chilazi about equality and inclusion
Today I am talking to Siri Chilazi about equality and inclusion. Most companies are not very good at this unfortunately. There is a connection between equality and modern performing businesses. In our conversation we will explore if we are going in the right direction or what needs to change in order for us to do so. Even if we have an equal board or management team, are woman and marginalized groups really included and can they speak up? Listen to Siri and hear her thoughts.
37 minutes | Dec 15, 2021
13. Sangram Vajre about what makes a Chief Marketing Officer successful
In this episode I get the opportunity to talk to marketing guru Sangram Vajre. He has launched a book called MOVE that is one of the best selling business books at the moment. It is a go to market framework that all businesses that wants to launch it´s products successfully could and should use. He is also passionate about marketing and today we will talk about being a CMO and what to focus on to be successful. What should a CMO report on and what should a successful CMO/CEO relationship look like? Fasten your seatbelts.
30 minutes | Nov 2, 2021
12. Bjorn Radde about how to enter the German market
Meet Bjorn Radde, Head of Digital Marketing at T-systems International. In this episode of Voice of Success Bjorn will talk about Social Selling and LinkedIn. He will also talk about how to enter the German market successfully and how to get the most out of your digital marketing efforts. Enjoy!
36 minutes | Sep 28, 2021
11. Matt Watkinson about predicting the future in business
Matt is an award-winning author, speaker and consultant on Customer Experience and strategy. As a speaker, he has addressed industry leaders at every kind of organization imaginable, from Microsoft to the FBI. In this episode we talk about how businesses out there are constantly trying to predict the future, to what results? Listen to Matts reflections on how to create a predictable strategy.
29 minutes | Sep 13, 2021
10. Pratik Thakker about building your personal brand on LinkedIn
This is #TheVoiceOfSuccess with Sophie Hedestad. In this episode I am speaking to Pratik Thakker who is Israel’s Tech Ambassador to India. He found love, he followed his heart and moved to Israel. He left his homeland India and he explains how tough the first year was leaving his family and friends for a new culture and language. Of course, as always in Voice of success, we also talk about success and how Pratik defines being successful. He shares why he has been really successful at LinkedIn! He tells us how he came up with the crazy idea to post something on LinkedIn for 1000 days and how you create engagement by the ones that follows you. Since Pratik is a successful marketer, of course we also touch a little bit upon how businesses should do their marketing these days and what competence is mot valuable for marketing departments if you can only recruit one person.
28 minutes | Jun 8, 2021
9. Kristine Hofer Naess from Amesto about building up a feedback infrastructure that works!
Meet Kristine Hofer Næss. She is the Chief Customer Officer at Amesto and she is located in beautiful Oslo, Norway. Kristine is customer obsessed, a very good thing since most companies strive to build a customer obsessed culture and would not survive without paying customers. We will talk about the Customer Experience program Kristine built and how Amesto are gathering feedback from customers to make data driven decisions. She has previous experience from tech giant Microsoft and also started the network “ODA”. ODA is the leading meeting place for women in tech in the Nordics with more than 10.000 members and more than 50 strategic partners across various industries. She will share why she has been successful in life as well as how to make data driven decisions based on insights from customers.
38 minutes | May 15, 2021
8. Professor Felix Oberholzer-Gee from Harvard Business School about simplifying strategies and to focus on Employee Experience and Customer Experience
Companies must simplify their strategies and focus on two things only: Employee Experience and Customer Experience. Often can companies can create complexity that is confusing for the employees. Strategies can sometimes even be conflicting and overwhelms employees. Listen to Professor Felix Oberholzer-Gee from Harvard Business School and get inspired how you can simplify your strategies. By aligning strategies leaders will improve both Employee Experience and Customer Experience.
21 minutes | Apr 30, 2021
7. Mikkel Drucker in his new role as CEO at Netigate and how Employee Experience drives Customer Experience
Mikkel Drucker is newly appointed CEO of the successful SaaS-company Netigate. He gives a background to himself and why he has been successful in life. He shared what the most inspiring workplaces been like and his way of viewing leadership. Research shows that Employee Experience drives Customer Experience, but how do you build a successful and strong company culture? Mikkel has the answers, do not miss out.
30 minutes | Apr 12, 2021
6. Natalia Brzezinski about how she got Barack Obama to her event and what Hillary Clinton said to her before moving to Sweden
In this episode I am talking to Natalia Brzezinski she works as Head Of Strategy at fintech company Klarna. Did you know how Natalia got Barack Obama to her Brilliant Minds event in Stockholm or what Hillary Clintons last words to her where before moving to Sweden? Listen to the #VoiceOfSuccess! If you work within any technology or SaaS-company Natalia is supporting you, she is building bridges between US and Europe. She lived many years in Stockholm, Sweden and got to know many tech entrepreneurs in Scandinavia at the time. We are also talking about what role your childhood plays in being successful and what the differences would be for her children compared with herself. This is the voice of success with myself, Sophie Hedestad.
27 minutes | Mar 4, 2021
5. Catherine de la Poer about the importance of emotional intelligence in leadership
In this episode I am talking to Catherine De La Poer. She is Putting Emotional Intelligence at the heart of Leadership Development. She is a keynote speaker within digital transformation, and she is passionate about human sustainability. Of course this is also the topic, we will talk in depth about emotional intelligence. I was fascinated when Catherine talked about how trust is created, which is key, if you are working with leadership! Trust is actually a chemical process in the brain, when you trust someone you are releasing oxytocin. When you fear someone on the other hand you release cortisol. When you release cortisol you freeze and are not able to contribute and produce the results needed. That is why every leader need to practice emotional intelligence, it is not too late. Let Catherine de la Poer inspire you. This is the voice of success with myself, Sophie Hedestad.
30 minutes | Feb 26, 2021
4. Blake Morgan about the future Customer Experience and beeing succesful
Blake Morgan is Customer Experience Futurist, Bestselling Author, Keynote Speaker. She is also a working mom, balancing life and career. Life is full of opportunity and options. Would it not be great to take part of this? We talk about how your childhoos has a part of you beeing succesful In this episode Blake share her best tips on beeing succesful. She is also great at Customer Experience and will guide you on what are the big no-no´s, what are the right thing and how you can build a strong culture.
39 minutes | Feb 18, 2021
3. Morgan J Ingram about how to be successful in sales and how to build your personal brand
In this episode Sophie Hedestad is interviewing Morgan J Ingram about how to be successful in life and in sales. Morgan shares his best insights in how to prospect, how to cold call, how to pitch and how to conduct meetings. This is the ultimate guide if you want to be better at sales. After this episode you will instantly get motivated to do sales calls and to pursue a career. Enjoy!
35 minutes | Dec 30, 2020
2. Matt Burns about the future of Human Resources and Employee Experience (EX) in times of pandemic
Sophie Hedestad is interviewing Matt Burns. Matt Burns is the founder of Global HR Summit and “Thinking Inside the Box” Podcast. He is an expert in Work Experience and in Human Resources. He is awarded with several prices: “HR Team of the Year 2018” and “Most Innovative Use HR Tech 2017”. In this episode of #VoiceOfSuccess we will discuss the future of the HR-department and how to increase employee engagement during times of pandemic. Matt will share why knowledge based companies is the winners and why they will survive long term. Enjoy, this is the #VoiceOfSuccess!
29 minutes | Dec 16, 2020
1. Jeannie Walters about Customer Experience (CX) and how to build a customer centric organization
Sophie Hedestad is interviewing Jeannie Walters about Customer Experience (CX) and how to build a customer centric organisation. For more than 20 years, Jeannie Walters has been dedicated to creating meaningful moments and real results. As the Founder and Chief Experience Officer of Experience Investigators, Jeannie has helped organizations -- from small businesses to Fortune 500s like Verizon and Allstate -- create fewer ruined days for customers. She is a TEDx speaker, a founding member of CXPA, co-host of the top-rated Crack the Customer Code podcast, and a four-time Linkedin Learning instructor whose courses have been watched by more than 200,000 online learners. Links to Linkedin Learning courses: Jeannie’s instructor page: https://bit.ly/jeannie-lil Creating a Positive Customer Experience: http://bit.ly/lilpositivecx Customer Experience: Journey Mapping: http://bit.ly/liljourneymap Customer Service Blueprinting: http://bit.ly/lilblueprint Journey Mapping: Case Study in Action: http://bit.ly/lilcasestudy Links to Year of CX resources: Overview: YearofCX.com CX Success Statement Workbook: https://bit.ly/cx-success-workbook CX Mission Statement Workbook: https://bit.ly/cx-mission-workbook SMIRC Goals Checklist: https://bit.ly/smirc-checklist Employee Journey Mapping Template: https://bit.ly/ejmtemplate Customer Journey Storyboarding Template: https://bit.ly/journey-storyboard
1 minutes | Jun 9, 2020
Trailer Voice Of Success
Very welcome to Voice of Success with Sophie Hedestad. This is a must follow show if you are looking for business success as well as personal success. Sophie will interview some of the most influential business people and influencers to make them share the recipe for success.
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