Created with Sketch.
Veterinary Viewfinder Podcast
37 minutes | 7 days ago
Talking to your Computer Can Save You Hours Each Week in Record Taking! Talkatoo Veterinary Dictation
We spend hours each week typing in medical records, SOAPs, client communications, and email. What if we could simply tell our computers what to type? Talkatoo allows veterinary professionals to harness cloud-based AI to dictate their medical records with ease. While this may sound like an informercial, this episode is NOT sponsored… we just believe our colleagues need to know about this time-saving technology! (*But if you’re interested in sponsoring the show… Beckie said let us know!*) … This week we’re joined by the founder and CEO of Talkatoo, Shawn Wilkie. Shawn joins Dr. Ernie Ward and Beckie Mossor, RVT to share how he entered the veterinary industry, the origins of Talkatoo, and how veterinary professionals around the globe are saving time and effort with this innovative technology. … Dr. Ward and Beckie both have been using Talkatoo in their daily lives (we’re using it right now) and have found it to be incredibly useful, accurate, and saved a lot of effort! … Shawn also shares a special GIVEAWAY to Viewfinder listeners so be sure to listen to the entire episode to find out how you can enter to when Talkatoo for your clinic! … Viewfinders, we bring you unsponsored content such as this because we feel you need to know how to make your life a little less stressful so you can get home to your life sooner! … What do you think about dictation technology? Is this something you’d like to use in your practice? Have you tried dictation services in the past? If so, and you didn’t find it helpful, you really owe it to yourself to try this next-generation AI-enabled dictation! … Visit www.talkatoo.com for more information.
30 minutes | 14 days ago
Thriving during the Chaos, Curbside & Client Complaints of 2021
Welcome to 2021! So far, it seems even weirder and more chaotic than 2020! … This week hosts Dr. Ernie Ward and Beckie Mossor, RVT report on recent curbside innovations from veterinary professionals around the country and how our profession is handling the stress that is January 2021. … Beckie shares the importance of “Communicating above the nose!” And how creative makeup, glamorous glasses, and “fun masks” can make your team more approachable by pet parent and pets. … Client complaints continue to affect our colleagues and negatively impact morale in veterinary clinics. Dr. Ward and Beckie share a few stories of how veterinary professionals are handling emergencies and providing exceptional care despite what a “vocal minority” of disgruntled pet parents may post online. … Dr. Ward expresses his concern that current events will erode trust in social media, and why it’s more important than ever to regain control of our client communication channel. Dr. Ward encourages veterinary clinics to reduce their reliance on Facebook and Instagram to attract and engage with clients. This is a story that we believe will gain more importance during the upcoming months. … COVID vaccination rollouts to veterinary professionals are being reported and our hosts reflect on the importance of veterinary professionals being immunized. … Virtual conferences will be the more for at least the first half of 2021. Dr. Ward and Beckie predict what will happen in the latter half of 2021 and which CE changes may be permanent. Beckie also teases the Viewfinders with news about her 2021 Vet Team Global Stream conference (vtgsconference.com). … Veterinary pharmaceutical, food and distributor representatives are still largely unable to meet with clinics in-person and it continues to affect how veterinary clinics receive information on new products and offers. Despite these persistent challenges, many veterinary sales reps are getting creative and keeping their clinics apprised of development - and stocked with pens (Beckie said that). … Viewfinders, we’re confident 2021 is going to be a great year for the veterinary profession! Do you share our optimism? Tell us why or why not! How is your team handling the stress of the chaotic news cycle? What’s your favorite mask? We want to hear from you!
34 minutes | 21 days ago
Understanding the Veterinary Burnout Survey with Dr. Ivan Zak
Burnout affects every veterinary professional, regardless of where they work, what they do, or how old or educated they are. This week we’re thrilled to share the mic with Dr. Ivan Zak as he shares insights from his recent veterinary burnout research. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by Dr. Ivan “Zak” Zakharenkov, a veterinarian who recently conducted his MBA dissertation on “Veterinary Burnout.” Dr. Zak reviews the difference between burnout, compassion fatigue, depression and other psychological challenges faced by all veterinary professionals. … The trio tackle the differences between staff burnout in independent versus corporate veterinary clinics, which age groups are more likely to experience burnout, and why veterinary technicians may face additional risks. How to recognize burnout both in yourself and your colleagues is also a highlight of the conversation. … Several solutions are discussed in addition to how better “lean management” principles can help your team avoid burnout and achieve harmony. … Viewfinders, this is an important conversation to have as we enter a new year - and new decade. How are you handling burnout in your clinic? Have you experienced burnout or have your colleagues? Share your thoughts and experiences with us on our social media channels. … To learn more about Dr. Ivan Zak, visit https://vetintegrations.com/ an due sure to check out his podcast, The Veterinary Innovation Podcast - https://veterinaryinnovationpodcast.com/ … Happy New Year, Viewfinders! Let’s make it a GREAT YEAR! See you next week!
28 minutes | a month ago
New Year Goals 2021 for Veterinary Professionals & Lessons from 2020
Happy New Year! 2021 is here… now what? … This week hosts Dr. Ernie Ward and Beckie Mossor, RVT share their lessons from 2020 and how they each set - and accomplish - goals for the new year. … The duo reflect on the wins and losses for the veterinary profession in 2020 and what they’re looking forward to in 2021. Dr. Ward expresses his hope for a better post-pandemic world and Beckie offers practical advice for anyone who wants to level up their lives in 2021. … We think you’ll find simple ways to set goals and find inspiration in the lessons learned from 2020. … Stay safe, Viewfinders, and we’ll talk to you in 2021!
34 minutes | a month ago
Holiday Shoutouts from Viewfinders and Feeling Grateful in 2020
Happy Holidays, Viewfinders! This week we’re sharing your holiday shoutouts to your colleagues, friends, and family. While 2020 has certainly challenged the veterinary profession in unprecedented ways, in this episode we take a few minutes to celebrate the power of our resilience and recognize listeners who were nominated by their peers. … Viewfinders, we hope you enjoy this holiday season safely. Take time to care for yourself and remember the positive things that you’re grateful for this year. … Thanks again to everyone who commented and messaged us on social media. If you have a special someone you’d like to shoutout and give praise to, drop us a note or comment! … We’ll see you next week for a special 2020 year-end episode you don’t want to miss!
40 minutes | a month ago
Veterinarian and Animal Communicator Dr. Barbara Shor
Many veterinary professionals feel they have at least a little Dr. Dolittle in them. You know, the ability to connect, communicate, even "talk to the animals." ... This week we're joined by a veterinarian and animal communicator, Dr. Barbara Shor, to discuss what an animal communicator does, her journey to becoming an animal communicator, and the practical - and perhaps even clinical - applications of her work. ... Along the way, Beckie shares her own personal experiences, Dr. Ward asks about the feelings and "communications' of farmed animals (you knew he'd go there), and Dr. Ward tries to relate to Dr. Shor by revealing some of deep meditation experiences (it involves how he believes he can feel his blood flow in vessels). ... Viewfinders, this is a conversation that could ONLY happen on the Veterinary Viewfinder! ... For more information about Dr. Shor, check out her book: https://www.amazon.com/Soul-Wild-Intimate-Messages-Elephants/dp/B00N25ETSE
32 minutes | 2 months ago
It’s a Podcast Party with the Veterinary Innovation Podcast! Where do great ideas come from?
This week we’re doing a special simultaneous broadcast of our podcast on both the Veterinary Viewfinder channel as well as on the Veterinary Innovation Podcast! Cool! … Hosts Dr. Ernie Ward and Beckie Mossor, RVT share the mics with Shawn Wilkie and Dr. Ivan Zak from The Veterinary Innovation Podcast out of chilly but cheerful Canada! … The two teams recount their starts in podcasting, their history in the veterinary profession, and offer advice for anyone inserted in how to create and discover GREAT ideas! … This is another wide-ranging thought experiment that has something for everyone in veterinary medicine. Whether you’re a seasoned veterinarian, new graduate, veterinary technicians practice manager, CSR or assistant, we believe you’ll learn and be inspired by this high-energy discussion. … Viewfinders, you can find out more by visiting https://veterinaryinnovationpodcast.com/ … Happy holidays, everyone!
33 minutes | 2 months ago
Curing Veterinary Practice Inventory Ills with Vetcove
If you order inventory, manage a veterinary practice or team, or have to deal with the mountain of “stuff” required to keep a busy clinic cooking, you DO NOT want to miss this week’s episode (and stick around until the end for a special offer for Viewfinders)! … This is one of those episodes that Beckie says, “will 100% affect your day-to-day work.” Inventory management creates A LOT of headaches for veterinary staff. Running out of supplies, missing rebates and deals, backorders, and countless hours spent each week placing orders can take its toll. There’s got to be a better way… … There is! This week hosts Dr. Ernie Ward and Beckie Mossor, RVT are joined by Alex Kates, Founder and CEO of Vetcove, an innovative veterinary supplies price comparison and online ordering tool - and much, much more! As Dr. Ward says, “THIS is why computers were invented!” … Alex shares how he and his brother started Vetcove after growing up helping in his dad’s equine veterinary clinic. They saw how tough it was for their dad’s practice manager to order and maintain inventory, and set out to use their computing and business expertise to make her life easier. And so, Vetcove was born in 2015! … If you’d like to learn more and try Vetcove for your clinic’s ordering needs, visit www.vetcove.com and use the code VIEWFINDER to receive a $50 cash back offer! “Purchasing for your vet hospital?Shop every supplier at once. Cut ordering time in half and save on supplies with the vendors you already use. Completely free to veterinary clinics & nonprofits.”
31 minutes | 2 months ago
It's Our 4-Year Anniversary, Feedback on Veterinary Influencers Episode, and Feeling Grateful during the Holidays
This week we’re celebrating FOUR YEARS and 208 EPISODES of the Veterinary Viewfinder Podcast! … Thank you for your loyal listening, sharing with colleagues, and being the best bunch of friends we could hope for! … We take a brief stroll down memory lane this week and share the many reasons why we still love talking with you (and each other!) each week for the past four years. … We then discuss the tremendous amount of feedback we received from last week’s podcast, “The Rise of Veterinary Influencers: Controversies and Opportunities.” You definitely want to hear this! … We also share our tips for surviving the “pandemic holidays,” why Beckie calls it the “Pan-damnit!” and how to remain positive despite the many challenges this year poses. Dr. Ward once again reminds us, “Tilt toward optimism” by using his simple gratitude practice. … Beckie gives us an update on the Veterinary Industry Giving Tree and Dr. Ward reveals how their 25th Annual Calabash Community Christmas Tree Lighting and Parade will go on this year…with quite a creative twist! … Viewfinders, we hope you enjoy this wide-ranging celebration episode. We really appreciate everyone who reached out and gave us feedback on last week’s episode. We definitely hit a professional pain point that needs more attention! … We hope you have a wonderful - and safe - Thanksgiving holiday! Can’t wait to talk to you next week!
29 minutes | 2 months ago
The Rise of Veterinary Influencers - Controversies & Opportunities
Are you a veterinary influencer? Do you aspire to be called “an influencer?” If so, you may want to talk to Beckie first! … This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the rise of veterinary influencers. The duo discusses the controversies and opportunities of being a social media influencer, and their concerns over certain types of “veterinary influence.” Viewfinders, buckle up. This episode might get bumpy! … Beckie shares her concerns that some popular veterinarian influencers may be “driving a wedge” between veterinary professionals and pet parents. Dr. Ward muses that some veterinarians may be posting unprofessional or inappropriate content in an attempt to get more “likes.” Both hosts lament the promotion of uncredentialed, unlicensed, self-proclaimed pet experts to large veterinary CE keynote speakers. Told you it might be bumpy. … Viewfinders, this is an especially tough topic that deserves our profession’s attention. What do you think about the rise of veterinary and pet influencers? What are your suggestions for making sure we’re educating the pet-loving public in a professional and responsible manner?
28 minutes | 3 months ago
Happy COVID-19 Holidays! How Will the Pandemic Affect Veterinary Clinics, Staff Parties, Gifting, and Celebrations?
Happy COVID-19 Holiday Season Viewfinders! Or, as Beckie says, Happy Holidays, COVID-19! (You have to listen to the podcast to understand…) … With the holidays just around the corner, hosts Dr. Ernie Ward and Beckie Mossor, RVT take time to discuss how the pandemic may affect veterinary clinics during the traditional holiday season. Each shares how their businesses are planning to celebrate the holidays, and offer a wide variety of advice for any clinic or veterinary professional. … The duo tackle office parties, Dr. Ward reviews how he’s advising veterinary practices to host virtual client parties to mitigate some of the stress and ”impersonality” the past several months of curbside service has created, and Beckie provides guidance on staff gifting. … Viewfinders, this is a podcast you need to hear NOW as you begin preparations for the upcoming holiday season. Dr. Ward even reveals how he and Laura’s 25th year hosting their community Christmas tree lighting and parade has creatively adapted to the current quarantine and social distancing. … How are you celebrating the holidays with your team and clients? What about gifts? Have your practice finances been negatively affected by the coronavirus disruptions? We want to hear from you!
29 minutes | 3 months ago
How Will Veterinary Conferences Survive the Pandemic?
With most of 2020's veterinary continuing education conferences moving to an online format, what lasting effects will this have in 2021 and beyond? Will some veterinary conferences fall victim to the coronavirus pandemic? What will future veterinary CE look like? ... This week, hosts Dr. Ernie Ward and Beckie Mossor, RVT reflect on their experiences creating, supporting, and working with several veterinary conferences during 2020. What worked and what didn't? More importantly. What have we learned that can help improve veterinary CE in the future? ... How will state veterinary medical boards and licensing agencies adapt to online CE? Will states begin allowing more virtual learning credits after the pandemic passes, or will they retreat to traditional CE requirements? Our hosts have strong opinions on this! ... The pair also discuss the recent trend toward free and low-cost online CE. Dr. Ward ponders what impact this will have on the value of education and whether or not practices will continue to pay for staff CE if they can get it for free? ... Beckie suggests online CE may have significant advantages over traditional in-person CE and is better suited to address many different learning styles of veterinary professionals. ... Our hosts also speculate on how a shift toward online and hybrid CE will affect corporate sponsors and the ability of companies to share their advances with veterinary professionals. ... Viewfinders, this is an important topic that few are talking about. CE affects all licensed veterinary professionals, and how we remain licensed and accredited is something we need to pay attention to. What do you think? How do you see veterinary CE evolving over the next few years?
33 minutes | 3 months ago
2020 American Humane Hero Veterinary Nurse Award Winner Julie Nettifee, RVT
This week we’re honored to share the microphone with the 2020 American Humane Hero Veterinary Nurse Award winner, Julie Nettifee, RVT, BS VTS (Neurology). Visit http://herovetawards.org/ to learn more or nominate a veterinary hero in your life! … Julie has been on the North Carolina State College of Veterinary Medicine veterinary technician nursing staff for over 20 years. Julie shares her journey from childhood to present day specialization, how her passion for neurology has given her professional resilience and career longevity, and offers inspirational messages for how to stay in love with our vocation. Viewfinders, grab your hankies. … Beckie also tells us about a special COVID-19 holiday program she’s kicking off to help our colleagues severely affected by economic challenges this year. Check out the Veterinary Industry Giving Tree here: https://www.facebook.com/groups/682336046035250/ … Viewfinders, if you haven’t already, VOTE! That’s all. Just VOTE! See you next week!
33 minutes | 3 months ago
Are We Taking Pet's Temperature Wrong? Rethinking Home Diagnostics with Mella Pet Care
Arguably one of the most challenging exam parameters for veterinary patients is body temperature. We have traditionally performed this rectally. So there’s that. … But how accurate is a rectal temperature anyway? And how were those “normal temperature ranges” determined? Have we been taking pet’s temperatures wrong? … This week hosts Dr. Ernie Ward and Beckie Mossor are joined by two of Mella Pet Care’s co-founders Yale Zhang and Anya Babbitt to discuss “all things temperature” - and a whole lot more! (Mella.ai) … The quartet muse on the current limitations and challenges of rectal temperature in animals, why the “standard” thermometer may not be as good as we’d like to believe, and Mell’s approach to in-home diagnostics. … Dr. Ward and Yale postulate on the future of in-home diagnostics, how this will impact telemedicine, and what this means for veterinary clinics. … Beckie challenges the notion that in-home testing performed by pet parents will threaten the veterinary profession and makes an astute observation on pediatricians, babies, and, well, body temperatures and veterinary businesses. You have to listen to find out more! Brilliant! … This is an important discussion because it speaks to the accelerating trend of what Dr. Ward calls, “The democratization of diagnostics.” We think you’re going to love this conversation!
34 minutes | 3 months ago
National Veterinary Tech Week: A Frank Conversation about Celebrations, Challenges & Solutions
Happy National Veterinary Technician Week! ... Okay, now that we've got that out of the way, our hosts Dr. Ernie Ward and Beckie Mossor, RVT get real about the present challenges the veterinary technician/nurse (that's one of them!) profession faces today. ... This conversation is timely and essential if the veterinary profession (DVM's, RVT's, CVPM's) are to thrive over the next decade. It's also unapologetically raw, unfiltered, and will probably upset a few of our colleagues. Evolution and progress ain't necessarily easy sometimes. ... While our hosts certainly celebrate the innumerable contributions veterinary technicians make in the pet and vet worlds, they also highlight areas for much needed improvement. ... Improving diversity, increasing pay and benefits, standardizing credentials and nomenclature, and what rewards REALLY make an impact on your staff are just a few of the topics covered in this important podcast. ... Viewfinders, how are you celebrating National Veterinary Technician Week? What did you think about some of these red-hot topics? Did we get it right, wrong, or somewhere in-between? We want to hear from you! ... And, THANK YOU, you bunch of awesome animal-loving, science-loving, caffeine-craving fellow nerds out there!
33 minutes | 4 months ago
Made By Vet Professionals: The Importance of Supporting Businesses and Services Owned by Veterinary Professionals
Many of us in the United States choose “Made in the USA” or “US Owned and Operated” whenever given a comparable choice. But what about businesses founded, owned, or operated by our colleagues? Does that affect our choices? Should it influence our decisions if the products or services are similar in quality and price compared to non-vet professional businesses? … This week hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss the importance of supporting our entrepreneurial colleagues. … With a torrent of new pet businesses and products, who is behind some of the most buzz-worthy trends? How can we encourage innovation by our colleagues? … The duo share their experiences as entrepreneurs, clinicians, and consultants to provide the Viewfinders with a unique perspective. … We believe this is an important topic our profession needs to tackle. With so many new businesses entering our industry and profession, we believe it is essential veterinary professionals are involved in establishing the culture, ethics, and vision of the companies responsible for creating foods, drugs, and lifestyle accessories for the pets and pet parents we love to serve. … Viewfinders, what do you think about this? Do you seek our businesses owned or operated by colleagues? Are you an entrepreneur? Do you have a unique service or product you’d like to share? Leave a note in the comments!
32 minutes | 4 months ago
You Need a Vacation! How to Set Work Boundaries When You Take Time Off
EPISODE 200! 200 CONSECUTIVE WEEKS! WOO-HOO! THANK YOU! … We talk a lot on the Veterinary Viewfinder about the importance of self-care and wellness, including taking time off for yourself. Even though we may escape our veterinary clinics from time to time, how to we truly disconnect from the incessant text questions, prescription approvals, and myriad of other interrupters during “time off?” … This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT offer their tips and advice for setting boundaries when taking time off work. Beckie shares her recent vacation experience and how she dealt with requests while she was celebrating her 10-year wedding anniversary. … This episode is a must-listen for anyone who manages or owns a veterinary practice. As Dr. Ward says, “Respecting time off begins with leadership and leads to workplace culture.” … If you know someone or are struggling yourself with “time-off guilt” or unsure how to disconnect without missing out or letting down your team, this episode is meant for you! … Viewfinders, thank you again for your loyal listening and helping us reach tens of thousands of downloads each month! 200!! … How do you prepare for vacation or taking a long weekend? Do you have “time-off guilt?” We want to hear from you!
38 minutes | 4 months ago
VMX 2021 - What to Expect, How They Disinfect, and Virtual Effects with NAVC CEO Gene O'Neill and OCCC Executive Director Mark Tester
Many veterinary professionals are beginning to plan for their 2021 Continuing Education requirements. Many of us have questions and concerns about coronavirus and conferences. Is it safe? How are the facilities disinfecting? Are masks required? How full will the lecture rooms and exhibit halls be? Will food be served? This week, we have an exclusive conversation with NAVC CEO Gene O’Neill and the Executive Director for the Orange County Convention Center (OCCC) Mark Tester to answer these questions and more. … Host Dr. Ernie Ward is flying solo this week as co-host Beckie Mossor, RVT is on vacation - and on the mend after injuring her knee - this week. … Dr. Ernie and his guests go deep on the cleaning protocols of the OCCC and VMX 2021, how VMX has created new policies regarding attendance, room capacity, and movement in the OCCC. Needless, to say, the 2021 VMX will look very different from previous conferences. Dr. Ernie also inquires about the VMX’s historical “ladies bathroom shortages” and how the conference is adjusting this year. … Viewfinders, this is an excellent conversation from two people who have a lot a stake - and a lot of people’s health and safety on their minds - during this pandemic. I think you’ll find the steps they’re taking and the seriousness with which they perform their duties comforting. This is another tough COVID-19 conversation for the veterinary profession, but one that will surely leave you hopeful for 2021. … We also discuss how VMX 2021 is going virtual on the internet and why this is important for the global veterinary community. In addition, listen closely as Gene explains special incentives, benefits, and their flexible cancellation policies for 2021. ... Viewfinders, are you planning on attending VMX 2021 in Orlando in January? What about other conferences? Is COVID-19 influencing your CE decisions? We want to hear from you! … Thank you again for your loyal listening. This marks Episode 199! Stay safe and we’ll see you next week. 200!
32 minutes | 4 months ago
Tik Tok Vets and 30-second Pet Education: Is the social media experiment helping or hurting pets and veterinary professionals?
Pet parents and veterinary professionals are increasingly getting their news, information, and even medical advice from social media. With the trend toward shorter forms of content, is this helping or hurting pet care and veterinary professionals? … This week our co-hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the impact Tik Tok, Instagram, Snapchat are having on the veterinarians, veterinary technicians, and pet parents. What effect is this global “social experiment” of social media having on the quality of life, health, and overall wellbeing for both people and pets? … The pair offer solutions for veterinary professionals interested in learning more about what pet parents are asking about online (Dr. Ward describes how he uses “social listening”) and Beckie explores the pros and cons of super-speedy scrolling and “meme learning.” … Viewfinders, this is a candid conversation about a topic that continues to affect the world. How are you using social media, especially short-form media in your practice? What do you think about veterinary professionals and pet parents using these platforms as their primary means of information? What are some of your favorite - and unfavorite - influencers? … Viewfinders, thank you again for your loyal listening as we near our FOUR YEAR ANNIVERSARY!! Stay safe and give your pets a hug from us! See you next Wednesday!
30 minutes | 5 months ago
Crowdsourcing for Veterinary Professionals: Promises and Pitfalls of Asking the Internet for Advice
Crowdsourcing has become a routine decision-making tactic for many veterinary professionals. Whether asking for advice on social media, posing a challenging case on a medical forum, or asking for help with a personal issue, throwing our questions and concerns into the internet has become increasingly popular and practical. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the pros and cons of asking the internet for help. The pair share their own experiences with seeking assistance from both traditional mentors and friends as well as the internet. … Dr. Ward expresses his deep belief in the power of interpersonal relationships and networks while Beckie reviews the tremendous potential of remote advice, especially for veterinary professionals living in rural areas. … This is a complex and nuanced issue, and we hope we’ve provided a little more clarity on how you can optimize your online advice experiences and avoid the potential pitfalls. … Viewfinders, how are you using crowdsourcing in your daily life? What have your experiences been? What advice do you have for veterinarians and veterinary technicians? We want to hear from you!
Terms of Service
Do Not Sell My Personal Information
© Stitcher 2020