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Veterinary Viewfinder Podcast
31 minutes | 5 days ago
It's Our 4-Year Anniversary, Feedback on Veterinary Influencers Episode, and Feeling Grateful during the Holidays
This week we’re celebrating FOUR YEARS and 208 EPISODES of the Veterinary Viewfinder Podcast! … Thank you for your loyal listening, sharing with colleagues, and being the best bunch of friends we could hope for! … We take a brief stroll down memory lane this week and share the many reasons why we still love talking with you (and each other!) each week for the past four years. … We then discuss the tremendous amount of feedback we received from last week’s podcast, “The Rise of Veterinary Influencers: Controversies and Opportunities.” You definitely want to hear this! … We also share our tips for surviving the “pandemic holidays,” why Beckie calls it the “Pan-damnit!” and how to remain positive despite the many challenges this year poses. Dr. Ward once again reminds us, “Tilt toward optimism” by using his simple gratitude practice. … Beckie gives us an update on the Veterinary Industry Giving Tree and Dr. Ward reveals how their 25th Annual Calabash Community Christmas Tree Lighting and Parade will go on this year…with quite a creative twist! … Viewfinders, we hope you enjoy this wide-ranging celebration episode. We really appreciate everyone who reached out and gave us feedback on last week’s episode. We definitely hit a professional pain point that needs more attention! … We hope you have a wonderful - and safe - Thanksgiving holiday! Can’t wait to talk to you next week!
29 minutes | 12 days ago
The Rise of Veterinary Influencers - Controversies & Opportunities
Are you a veterinary influencer? Do you aspire to be called “an influencer?” If so, you may want to talk to Beckie first! … This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the rise of veterinary influencers. The duo discusses the controversies and opportunities of being a social media influencer, and their concerns over certain types of “veterinary influence.” Viewfinders, buckle up. This episode might get bumpy! … Beckie shares her concerns that some popular veterinarian influencers may be “driving a wedge” between veterinary professionals and pet parents. Dr. Ward muses that some veterinarians may be posting unprofessional or inappropriate content in an attempt to get more “likes.” Both hosts lament the promotion of uncredentialed, unlicensed, self-proclaimed pet experts to large veterinary CE keynote speakers. Told you it might be bumpy. … Viewfinders, this is an especially tough topic that deserves our profession’s attention. What do you think about the rise of veterinary and pet influencers? What are your suggestions for making sure we’re educating the pet-loving public in a professional and responsible manner?
28 minutes | 19 days ago
Happy COVID-19 Holidays! How Will the Pandemic Affect Veterinary Clinics, Staff Parties, Gifting, and Celebrations?
Happy COVID-19 Holiday Season Viewfinders! Or, as Beckie says, Happy Holidays, COVID-19! (You have to listen to the podcast to understand…) … With the holidays just around the corner, hosts Dr. Ernie Ward and Beckie Mossor, RVT take time to discuss how the pandemic may affect veterinary clinics during the traditional holiday season. Each shares how their businesses are planning to celebrate the holidays, and offer a wide variety of advice for any clinic or veterinary professional. … The duo tackle office parties, Dr. Ward reviews how he’s advising veterinary practices to host virtual client parties to mitigate some of the stress and ”impersonality” the past several months of curbside service has created, and Beckie provides guidance on staff gifting. … Viewfinders, this is a podcast you need to hear NOW as you begin preparations for the upcoming holiday season. Dr. Ward even reveals how he and Laura’s 25th year hosting their community Christmas tree lighting and parade has creatively adapted to the current quarantine and social distancing. … How are you celebrating the holidays with your team and clients? What about gifts? Have your practice finances been negatively affected by the coronavirus disruptions? We want to hear from you!
29 minutes | a month ago
How Will Veterinary Conferences Survive the Pandemic?
With most of 2020's veterinary continuing education conferences moving to an online format, what lasting effects will this have in 2021 and beyond? Will some veterinary conferences fall victim to the coronavirus pandemic? What will future veterinary CE look like? ... This week, hosts Dr. Ernie Ward and Beckie Mossor, RVT reflect on their experiences creating, supporting, and working with several veterinary conferences during 2020. What worked and what didn't? More importantly. What have we learned that can help improve veterinary CE in the future? ... How will state veterinary medical boards and licensing agencies adapt to online CE? Will states begin allowing more virtual learning credits after the pandemic passes, or will they retreat to traditional CE requirements? Our hosts have strong opinions on this! ... The pair also discuss the recent trend toward free and low-cost online CE. Dr. Ward ponders what impact this will have on the value of education and whether or not practices will continue to pay for staff CE if they can get it for free? ... Beckie suggests online CE may have significant advantages over traditional in-person CE and is better suited to address many different learning styles of veterinary professionals. ... Our hosts also speculate on how a shift toward online and hybrid CE will affect corporate sponsors and the ability of companies to share their advances with veterinary professionals. ... Viewfinders, this is an important topic that few are talking about. CE affects all licensed veterinary professionals, and how we remain licensed and accredited is something we need to pay attention to. What do you think? How do you see veterinary CE evolving over the next few years?
33 minutes | a month ago
2020 American Humane Hero Veterinary Nurse Award Winner Julie Nettifee, RVT
This week we’re honored to share the microphone with the 2020 American Humane Hero Veterinary Nurse Award winner, Julie Nettifee, RVT, BS VTS (Neurology). Visit http://herovetawards.org/ to learn more or nominate a veterinary hero in your life! … Julie has been on the North Carolina State College of Veterinary Medicine veterinary technician nursing staff for over 20 years. Julie shares her journey from childhood to present day specialization, how her passion for neurology has given her professional resilience and career longevity, and offers inspirational messages for how to stay in love with our vocation. Viewfinders, grab your hankies. … Beckie also tells us about a special COVID-19 holiday program she’s kicking off to help our colleagues severely affected by economic challenges this year. Check out the Veterinary Industry Giving Tree here: https://www.facebook.com/groups/682336046035250/ … Viewfinders, if you haven’t already, VOTE! That’s all. Just VOTE! See you next week!
33 minutes | a month ago
Are We Taking Pet's Temperature Wrong? Rethinking Home Diagnostics with Mella Pet Care
Arguably one of the most challenging exam parameters for veterinary patients is body temperature. We have traditionally performed this rectally. So there’s that. … But how accurate is a rectal temperature anyway? And how were those “normal temperature ranges” determined? Have we been taking pet’s temperatures wrong? … This week hosts Dr. Ernie Ward and Beckie Mossor are joined by two of Mella Pet Care’s co-founders Yale Zhang and Anya Babbitt to discuss “all things temperature” - and a whole lot more! (Mella.ai) … The quartet muse on the current limitations and challenges of rectal temperature in animals, why the “standard” thermometer may not be as good as we’d like to believe, and Mell’s approach to in-home diagnostics. … Dr. Ward and Yale postulate on the future of in-home diagnostics, how this will impact telemedicine, and what this means for veterinary clinics. … Beckie challenges the notion that in-home testing performed by pet parents will threaten the veterinary profession and makes an astute observation on pediatricians, babies, and, well, body temperatures and veterinary businesses. You have to listen to find out more! Brilliant! … This is an important discussion because it speaks to the accelerating trend of what Dr. Ward calls, “The democratization of diagnostics.” We think you’re going to love this conversation!
34 minutes | 2 months ago
National Veterinary Tech Week: A Frank Conversation about Celebrations, Challenges & Solutions
Happy National Veterinary Technician Week! ... Okay, now that we've got that out of the way, our hosts Dr. Ernie Ward and Beckie Mossor, RVT get real about the present challenges the veterinary technician/nurse (that's one of them!) profession faces today. ... This conversation is timely and essential if the veterinary profession (DVM's, RVT's, CVPM's) are to thrive over the next decade. It's also unapologetically raw, unfiltered, and will probably upset a few of our colleagues. Evolution and progress ain't necessarily easy sometimes. ... While our hosts certainly celebrate the innumerable contributions veterinary technicians make in the pet and vet worlds, they also highlight areas for much needed improvement. ... Improving diversity, increasing pay and benefits, standardizing credentials and nomenclature, and what rewards REALLY make an impact on your staff are just a few of the topics covered in this important podcast. ... Viewfinders, how are you celebrating National Veterinary Technician Week? What did you think about some of these red-hot topics? Did we get it right, wrong, or somewhere in-between? We want to hear from you! ... And, THANK YOU, you bunch of awesome animal-loving, science-loving, caffeine-craving fellow nerds out there!
33 minutes | 2 months ago
Made By Vet Professionals: The Importance of Supporting Businesses and Services Owned by Veterinary Professionals
Many of us in the United States choose “Made in the USA” or “US Owned and Operated” whenever given a comparable choice. But what about businesses founded, owned, or operated by our colleagues? Does that affect our choices? Should it influence our decisions if the products or services are similar in quality and price compared to non-vet professional businesses? … This week hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss the importance of supporting our entrepreneurial colleagues. … With a torrent of new pet businesses and products, who is behind some of the most buzz-worthy trends? How can we encourage innovation by our colleagues? … The duo share their experiences as entrepreneurs, clinicians, and consultants to provide the Viewfinders with a unique perspective. … We believe this is an important topic our profession needs to tackle. With so many new businesses entering our industry and profession, we believe it is essential veterinary professionals are involved in establishing the culture, ethics, and vision of the companies responsible for creating foods, drugs, and lifestyle accessories for the pets and pet parents we love to serve. … Viewfinders, what do you think about this? Do you seek our businesses owned or operated by colleagues? Are you an entrepreneur? Do you have a unique service or product you’d like to share? Leave a note in the comments!
32 minutes | 2 months ago
You Need a Vacation! How to Set Work Boundaries When You Take Time Off
EPISODE 200! 200 CONSECUTIVE WEEKS! WOO-HOO! THANK YOU! … We talk a lot on the Veterinary Viewfinder about the importance of self-care and wellness, including taking time off for yourself. Even though we may escape our veterinary clinics from time to time, how to we truly disconnect from the incessant text questions, prescription approvals, and myriad of other interrupters during “time off?” … This week co-hosts Dr. Ernie Ward and Beckie Mossor, RVT offer their tips and advice for setting boundaries when taking time off work. Beckie shares her recent vacation experience and how she dealt with requests while she was celebrating her 10-year wedding anniversary. … This episode is a must-listen for anyone who manages or owns a veterinary practice. As Dr. Ward says, “Respecting time off begins with leadership and leads to workplace culture.” … If you know someone or are struggling yourself with “time-off guilt” or unsure how to disconnect without missing out or letting down your team, this episode is meant for you! … Viewfinders, thank you again for your loyal listening and helping us reach tens of thousands of downloads each month! 200!! … How do you prepare for vacation or taking a long weekend? Do you have “time-off guilt?” We want to hear from you!
38 minutes | 2 months ago
VMX 2021 - What to Expect, How They Disinfect, and Virtual Effects with NAVC CEO Gene O'Neill and OCCC Executive Director Mark Tester
Many veterinary professionals are beginning to plan for their 2021 Continuing Education requirements. Many of us have questions and concerns about coronavirus and conferences. Is it safe? How are the facilities disinfecting? Are masks required? How full will the lecture rooms and exhibit halls be? Will food be served? This week, we have an exclusive conversation with NAVC CEO Gene O’Neill and the Executive Director for the Orange County Convention Center (OCCC) Mark Tester to answer these questions and more. … Host Dr. Ernie Ward is flying solo this week as co-host Beckie Mossor, RVT is on vacation - and on the mend after injuring her knee - this week. … Dr. Ernie and his guests go deep on the cleaning protocols of the OCCC and VMX 2021, how VMX has created new policies regarding attendance, room capacity, and movement in the OCCC. Needless, to say, the 2021 VMX will look very different from previous conferences. Dr. Ernie also inquires about the VMX’s historical “ladies bathroom shortages” and how the conference is adjusting this year. … Viewfinders, this is an excellent conversation from two people who have a lot a stake - and a lot of people’s health and safety on their minds - during this pandemic. I think you’ll find the steps they’re taking and the seriousness with which they perform their duties comforting. This is another tough COVID-19 conversation for the veterinary profession, but one that will surely leave you hopeful for 2021. … We also discuss how VMX 2021 is going virtual on the internet and why this is important for the global veterinary community. In addition, listen closely as Gene explains special incentives, benefits, and their flexible cancellation policies for 2021. ... Viewfinders, are you planning on attending VMX 2021 in Orlando in January? What about other conferences? Is COVID-19 influencing your CE decisions? We want to hear from you! … Thank you again for your loyal listening. This marks Episode 199! Stay safe and we’ll see you next week. 200!
32 minutes | 2 months ago
Tik Tok Vets and 30-second Pet Education: Is the social media experiment helping or hurting pets and veterinary professionals?
Pet parents and veterinary professionals are increasingly getting their news, information, and even medical advice from social media. With the trend toward shorter forms of content, is this helping or hurting pet care and veterinary professionals? … This week our co-hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the impact Tik Tok, Instagram, Snapchat are having on the veterinarians, veterinary technicians, and pet parents. What effect is this global “social experiment” of social media having on the quality of life, health, and overall wellbeing for both people and pets? … The pair offer solutions for veterinary professionals interested in learning more about what pet parents are asking about online (Dr. Ward describes how he uses “social listening”) and Beckie explores the pros and cons of super-speedy scrolling and “meme learning.” … Viewfinders, this is a candid conversation about a topic that continues to affect the world. How are you using social media, especially short-form media in your practice? What do you think about veterinary professionals and pet parents using these platforms as their primary means of information? What are some of your favorite - and unfavorite - influencers? … Viewfinders, thank you again for your loyal listening as we near our FOUR YEAR ANNIVERSARY!! Stay safe and give your pets a hug from us! See you next Wednesday!
30 minutes | 3 months ago
Crowdsourcing for Veterinary Professionals: Promises and Pitfalls of Asking the Internet for Advice
Crowdsourcing has become a routine decision-making tactic for many veterinary professionals. Whether asking for advice on social media, posing a challenging case on a medical forum, or asking for help with a personal issue, throwing our questions and concerns into the internet has become increasingly popular and practical. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the pros and cons of asking the internet for help. The pair share their own experiences with seeking assistance from both traditional mentors and friends as well as the internet. … Dr. Ward expresses his deep belief in the power of interpersonal relationships and networks while Beckie reviews the tremendous potential of remote advice, especially for veterinary professionals living in rural areas. … This is a complex and nuanced issue, and we hope we’ve provided a little more clarity on how you can optimize your online advice experiences and avoid the potential pitfalls. … Viewfinders, how are you using crowdsourcing in your daily life? What have your experiences been? What advice do you have for veterinarians and veterinary technicians? We want to hear from you!
34 minutes | 3 months ago
COVID-19 Crappy to Happy: How Veterinary Professionals Can Escape the Pandemic Misery Rut
COVID-19 has been emotionally, physically, and spiritually rough for many veterinary professionals. Many of us find ourselves in a “pandemic misery rut.” … This week hosts Dr. Ernie Ward and Beckie Mossor, RVT get real about self-care and building mental and emotional fortitude to deal with the onslaught of confrontational veterinary clients, long hours, and the total chaos that we are calling the “next normal.” It gets better. … Our duo dive deep into the simple daily habits they rely on to stay focused and remain positive during these challenging times. … Restorative rest, sleep tracking, healthy hydration and nourishing nutrition strategies, exercise hacks, and why your personal relationships matter more than ever to your well-being are all part of today’s conversation. … If you’re struggling to find the silver lining in today’s pandemic, give this episode a listen (or twice!). If you know a friend or colleague looking for help, share this week’s podcast. … Reach out to us on social media @VeterinaryViewfinder. … Thanks again, Viewfinders, for helping us make it to episode 196! Stay safe - and positive - out there! See you next Wednesday!
34 minutes | 3 months ago
Are Pandemic Pets at Greater Risk of Preventable Diseases?
Millions of pets have become "Pandemic Pets" as quarantined homes welcomed furry friends to help ease the stress of disruptions caused by COVID-19. ... This week hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle the topic of whether or not these pandemic pets are receiving proper veterinary preventive care and if this puts these newly-adopted dogs and cats at greater risk of preventable diseases. ... The duo share real-life stories and offer solutions to the causes of this surge in pets at potential risk. ... They also reveal unexpected lifestyle risks associated with the novel coronavirus pandemic and how veterinary professionals can be proactive at connecting with pet parents and protecting dogs and cats. ... This is an important discussion we hope the Viewfinders enjoy. Dr. Ernie and Beckie highlight several pet care issues that have been largely unacknowledged need more attention from our profession. ... Viewfinders, what have your experiences been? How are you winning at relations with shelters and foster groups? What steps are you taking to communicate with pet parents? We want to hear from you! ... Thank you again for your loyal listening! Almost 4 years! Let us know if there's a tough topic you'd like us to tackle! Stay safe!
28 minutes | 3 months ago
Has COVID-19 Made Veterinary Clients More Angry?
Veterinary clinics around the country are reporting more confrontations with angry pet parents. This week, we dive into why this may be happening and what your veterinary team can do to help. … The COVID-19 pandemic continues to challenge veterinary professionals around the world. On disturbing trend is increased conflict with frustrated and angry, sometimes violent, clients. … This week, hosts Dr. Ernie Ward and Beckie Mossor, RVT tackle why veterinarians may be seeing more angry clients and steps to de-escalate a tense client interaction. … Viewfinders, this is an excellent discussion on a wide range of topics and tactics concerning conflict resolution. Please share it with your team or colleagues you think could use a little help or inspiration. … If you have a tough topic you’d like us to tackle, let us know on Instagram (@VeterinaryViewfinder) or Facebook (/VeterinaryViewfinder)!
26 minutes | 4 months ago
Pandemic Self Pet Care - Is the Next Trend Pet Parents Purchasing Medical Devices?
The current COVID-19 global pandemic has certainly accelerated many changes within the veterinary and pet care professions. This week, we tackle the emerging trend of pet parents purchasing veterinary medical devices and in-home diagnostics and what this means for our profession. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss a quiet shift in pet parents beginning to do more in-home self pet care due to the coronavirus pandemic. Both agree there are plenty of opportunities and upsides for the veterinary profession, but there are potential risks, too. … Dr. Ward shares his recent experiences replacing cars lost during Hurricane Isaias and how there are lessons to be learned by veterinarians. He also explains why he believes Carvana can teach veterinary clinics how to provide better service for pet parents. … Beckie reviews her recent discussions with veterinary medical device manufacturers and what the next couple of years may hold for in-home veterinary medicine. … Viewfinders, this is another important topic that few are talking about. We believe it’s important to inform you about these issues and for our profession to be proactive in communicating with pet parents. … What do you think about this trend? Asset or liability? Benefit or detriment? … As Beckie says, “If the pet benefits, it’s our duty to figure out a way to help them get it.” … Thanks for listening, Viewfinders! If you have a tough topic you’d like us to tackle, let us know! Stay safe and give your pets a hug from us!
9 minutes | 4 months ago
Hurricane Isaias - Update from the Eye of the "Fire Hurricane"
Viewfinders, Beckie and Ernie wanted to let everyone know they’re safe and thank you for your messages of concern and support. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT live where Hurricane Isaias made a direct hit on August 3, 2020. … Dr. Ward shares his storm experiences and why they’ll call this the “Fire Hurricane” in the history books. He recounts the flooding, fires, and hurricane force winds that this “sleeper storm” ravaged on the Carolina coast. … Dr. Ward also explains why this was the worst storm he’s experienced in his 28 years living on a tiny barrier island and why the coronavirus pandemic may have made this more catastrophic. … We’ll be back next week tackling another tough topic in veterinary medicine! … Thank you, Viewfinders for your love and support!
40 minutes | 4 months ago
Diversity and Inclusion in Veterinary Medicine with NC State's Dr. Allen Cannedy
This week we’re proud to bring you a special conversation with North Carolina State College of Veterinary Medicine’s Director of Diversity and Multicultural Affairs, Dr. Allen Cannedy. … Dr. Allen Cannedy is a dedicated mentor and recruiter of students from groups that are underrepresented in veterinary medicine. For example, he regularly invites pre-college aged students to shadow him as he makes patient calls during his personal large animal practice. … The commitment to mentoring and recruiting has been a hallmark of Cannedy’s career. His work with NCSU CVM has resulted in many students from a variety of cultural backgrounds and from both in-state and out-of-state colleges and universities attending his veterinary school, whether they are first-year veterinary students, interns, or residents getting a final year of clinical experience before entering into their careers. … Dr. Cannedy joins hosts Dr. Ernie Ward and Beckie Mosser, RVT for a real-world candid conversation about the challenges minorities face in veterinary medicine, how both veterinary schools and the industry can help, and his story of overcoming personal challenges to become a veterinarian. … This is an inspiring discussion and is helpful to understand how all of us can help increase diversity and promote inclusion within our own veterinary practices. … Plus, Dr. Cannedy settles a challenge between Beckie and Ernie. Ernie says it’s a draw; Beckie says she wins. Listen to the end of this podcast to find out what this is all about! … Viewfinders, we’re committed to making our profession more open-minded and accepting all people, regardless of color, religion, sexuality, or even personal statements (listen to the end!). We desire a world where people aren’t judged by how they look, but by what they do. Together, we can seize this moment and make our community more loving, peaceful, and open. … As Dr. Ward says in the podcast, diversity and inclusion ultimately relies on each of us “to make small, brave acts.” Listen to this podcast and share how you can help improve diversity and inclusion in your clinic. … Thank you Viewfinders for your loyal listening! If there’s a “tough topic” you’d like us to “tackle,” drop us a line or message us on social media. Stay safe! See you next Wednesday!
41 minutes | 4 months ago
Cyberbullying: When Veterinary Professionals Attack Each Other
We’re used to talking about veterinary professionals being attacked online and experiencing cyberbullying by angry clients, organizations, and the general public. But what happens when veterinary professionals cyberbully each other? … This week we’re joined by a veterinarian who has been cyberbullied by her professional colleagues and a therapist who specializes in helping veterinary professionals deal with these sorts of issues. … Dr. Crystal Heath shares her story of cyberbullying by an online group of veterinary professionals and how this has affected her both personally and professionally. We also learn how she’s turning this personal tragedy into a resource for other veterinary students and animal health professionals. … Julie Squires, BA, CCFS, is a Certified Compassion Fatigue Specialist and Certified Life Coach who specializes in helping veterinarians and veterinary professionals. She provides insight into why some people resort to online attacks, how to cope, and strategies for resiliency. … Hosts Dr. Ernie Ward and Beckie Mossor, RVT would like to encourage anyone who is confronting peer attacks, whether online or in clinic, to share their story and get help. This is tough topic that affects many of our colleagues and needs to be stopped. … Dr. Heath’s student and animal healthcare support group: www.OurHonor.org … Julie Squires: www.rekindlesolutions.com ... Veterinarians Against Ventilation Shutdown: www.vavsd.org
28 minutes | 4 months ago
Recognizing Recent Losses in Our Community and Pet Insurance Fraud with Viewfinder Eliza Mariner, RVT
This week we take a moment to remember the loss of Summer Taylor with special guest Jade Velasquez, LVT, president of Washington State Association of Veterinary Technicians, chair of NAVTA's PR committee, and sits on NAVTA's Membership committee. ... Next, we tackle the tough topic of pet insurance fraud with a longtime Viewfinder, Eliza Mariner, RVT. Eliza reached out to us by email after confronting a potentially uncomfortable situation that bordered on unethical and illegal. … Co-hosts Dr. Ernie Ward and Beckie Mossor, RVT discuss pet insurance fraud along with other equally morally-challenging scenarios that many veterinary professionals confront each day. … This episode is an extension of previous podcasts on the impact of how seemingly insignificant daily interactions can lead to burnout, job dissatisfaction, and poor patient care. … Viewfinders, we’d like to thank Eliza for reaching out with a topic she thought the Veterinary Viewfinder should tackle! If you have a tough topic you’d like us to cover, drop us a line! Thanks for listening each Wednesday for the past 3.5 years and making us the top-ranked veterinary topics podcast!
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