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40 minutes | Jun 29, 2021
Commoditization in Context: A discussion with commercetools
In this episode we uncover the realities of commoditized technologies and discuss how to unlock the real value from your products. We take a look at the core challenges facing B2C businesses today, the impact of the more commonly known ‘composable architectures’ and what commoditization means for the companies building the best new products on the market. Join this conversation between Dirk Hoerig, CEO, commercetools & Pascal Lagarde, SVP Commerce, Valtech.
17 minutes | Jun 24, 2021
The Enterprise Evolution: A conversation with Sitecore
Listen to the details around Sitecore’s latest acquisitions - and what those changes mean for businesses - and, more generally how we’re seeing enterprises reorganising their tech stacks to help them solve modern business challenges. Join the conversation between Tom de Ridder, CTO, Sitecore & Auke van Urk, CTO, Valtech.
31 minutes | May 21, 2021
Connected Experiences: Bridging The Experience Gap
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Line Tousignant, VP Strategy & Experience, about the changing customer experience in retail, with a particular focus on the adaptations we're seeing across the luxury sector. Line discusses the latest innovations, the nuances of the luxury customer experience, and how you can apply digital to enhance luxury expectations even further.
29 minutes | May 21, 2021
Connected Experiences: Exploring Business Transformation
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Tina Dejan, Co-Director of the Valtech Future Studio. In this episode she brings us all up to speed on what we actually mean by business transformation, why businesses do indeed need to transform, and why we've created the Valtech Future Studio to help businesses to meet their future ambitions. Don't just imagine the future, build it!
32 minutes | Apr 25, 2021
Connected Experiences: Embracing Meaningful Interactions
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Matt Morey, SVP of Technology, about how technology will change the way we interact with brands. We talk about the lifetime value of products, why retail should be about finding the best, not the cheapest and how we can mimic physical experiences in the digital space in a more meaningful way. We get to grips with the realities of AR and VR and cut through the noise to find out what's really worth investing in.
32 minutes | Apr 25, 2021
Connected Experiences: Understanding the Friction
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Jeremy Duimstra, SVP Connected Experiences, about identifying the real pleasure in retail, finding out whether consumers are really ready for all of these innovations (and if so, how can we secure adoption rates!?), what we mean by a dynamic store and, we ask whether brands should be innovators or 'watch and see-ers' to avoid those expensive mistakes. Conversations with Jeremy will always leave you wanting to know more, and this is no exception. Enjoy!
37 minutes | Apr 25, 2021
Connected Experiences: Discovering The Third Space
The consumer mindset has changed, yet we intuitively know that consumers have a desire to get back to something that feels normal. That’s why in this series of episodes, we’re looking at The Future Buying Journey. In this episode we talk to Shannon Ryan, EVP Valtech North America, about how the pandemic has changed B2C customer behaviour and the trends that are going to stick around for the long term. We look at the influence of influencers, how to create a real connection and making the store about more than just fulfilling a transaction.
36 minutes | Mar 21, 2021
The International Women's Day series: 'Pay It Forward'
In the final episode of our International Women's Day series, we're looking at how to pay it forward: How can we take what we've learnt and use that to inspire, support and promote the future generations of women in our industry and beyond.
32 minutes | Mar 14, 2021
The International Women's Day series: 'How To Thrive'
In the second episode of our International Women's Day series, we investigate what it takes to thrive, not just at work, but in your personal life too.
32 minutes | Mar 7, 2021
The International Women's Day series: 'What we See'
In the first episode of our International Women's Day series, we take a look at the current state of our industry and the impact that recent events have had on our personal and working lives.
18 minutes | Dec 22, 2020
25 of 25 – Freek Bijl, Liking what you See in the Mirror?
Valtech’s Group Chief Strategy Officer reflects on a year like no others. From work-life balance to inclusion and diversity, the curveballs thrown this year may have opened our eyes and paved the way for some needed changes.
14 minutes | Dec 22, 2020
24 of 25 – Hitachi ABB, Launching a Carve-Out
How much can you actually get done in less than 6 months? Well, you can establish the entire digital reality for a new business: From brand, to content, on to website, social channels, intranet – everything. Learn how Hitachi ABB Power Grids managed it all:
20 minutes | Dec 22, 2020
23 of 25 – MSU, Digital Imposter Syndrome
Could you, personally, handle a digital transformation? With digital innovations and impressive transformations shown left and right, it's hard not to feel light-years behind. Carmen Crist shares the insecurities MSU experienced and how they conquered them, reminding us all that most transformations start by crawling.
21 minutes | Dec 22, 2020
22 of 25 – DfT, Digitally Transforming Public Services
Combining the agile approach with a stern focus on user research and digital enablement, UK's Department of Transport managed to turn one of their most complained about services into an award-winning digital experience. They saved local authorities millions of euros and bettered the lives of citizens, but they're not stopping there. Get inspired:
19 minutes | Dec 18, 2020
21 of 25 – Coloplast, Digitally Enabling the End User
As strange as it may sound, the fax machine is still a massive part of the ecosystem for healthcare professionals worldwide! Determined to remove the unnecessary friction for healthcare professionals, Coloplast went up against the machine, and against all legacy odds, they won! Learn why they picked that fight and how they won.
18 minutes | Dec 18, 2020
20 of 25 - Adapting Retail to the new Reality
We all know COVID19 changed the reality for retail. But was it the final blow to brick & mortar stores, or is it rather the perfect timing to capitalise on the benefits of physical stores? Get our retail expert’s perspectives and insights on which trends and paths retailers should explore.
21 minutes | Dec 18, 2020
19 of 25 – Creating an Environmentally Sustainable Digital Landscape
You may not be aware, but the carbon emissions from our internet usage globally, is directly comparable to those of the airline industry. We can and we will do better. And it all starts with education, which we’re happy to provide: Insights on the problem as well as the solutions. Enjoy! “Don't just go with the flow, but actually understand the stuff that you're doing.”
20 minutes | Dec 17, 2020
18 of 25 – Alcon, Harnessing Digital Opportunities
Know when to cut your losses and when to invest more time in your pilots. That’s one of many learnings from Alcon’s ongoing digital transformation shared in this podcast. Get inspired by an industry leader who manages to evolve through trial and error.
23 minutes | Dec 16, 2020
17 of 25 – BMW, Keeping Up with Change
Buy extra horsepower as you see the mountains approaching, or take a nap while driving to work? The digital transformations at BMW never stop. Learn how BMW continue to transform their organisation, products, services and not least the experiences they provide their customers.
19 minutes | Dec 15, 2020
16 of 25 – Valyo, Challenging the Institutions in Finance
This is the story of a man who had a bad experience and turned it into a business. He's the CEO of Valyo, a company that turned bond-trading upside down by digitalizing the process, and thereby dared to challenge the giants in the Financial sector. Learn how and why he did it.
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