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When you have a team member resign, you’re often left blindsided, wondering how you didn’t see it coming… You may feel totally overwhelmed, asking yourself a million questions and trying to figure out what went wrong. Was it your fault? You have this dream of building an amazing team of ROCKSTARS, who believe in your Salon’s Mission and are on the journey with you. …all working towards the same collective goal. And this prospect is exciting because, for the longest time, you dreamt of being the one calling the shots! So finally, it’s your turn to lead and inspire a team of humans to reach their dreams too!  But this isn’t always as easy as it seems, right? Because then someone leaves, and you’re left having to pick up the pieces and go through the hiring process again, which can be totally exhausting and frustrating… You just wish you had a system in place so that when someone does resign, you’re not left scrambling to fill the hole in your business, and potentially hiring the wrong fit. In this episode, I want to share with you the 5 warning signs that your team members are going to leave. As well as how to prepare yourself and your business for the inevitable, so you can hire the right people to work for you, and avoid having a ball and chain around your ankles to your business.  Here are three reasons why you should listen to the full episode: Learn the 5 warning signs that your team members are going to leave The secret to knowing when is the right time to hire a new team member Discover how to prepare yourself for the inevitable of your team leaving through proven leadership strategies & frameworks.  4-Simple Steps to Create a Salon Business Plan  CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Raise your hand if you want to: Have a consistent social media posting schedule that didn’t require too much time and effort Consistently feel confident that what you post that is going to work, without paying someone to do it for you Have your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients,  If you’re answering YES to any of the above, then you aren’t alone!  Because let’s be honest, social media marketing isn’t always as easy to juggle and navigate as busy salon owners, and what makes it trickier is that there is no one-size fits all approach to marketing! As a result, posting on socials can get dropped easily especially as you get busy wearing a million different hats… So the question is; how can you attract dream clients to your Salon, without having to spend a fortune on marketing, and too much time & effort… I want to introduce you to Tamara Reid. Tamara is an absolute icon in the Beauty industry, spending her career in just about every role you can think of, before landing at Timely, a Salon Software company.  In this episode, discover the secret to a low-cost, low-effort marketing strategy, why collaboration over competition is key & an honest conversation about running a successful business.  Here are three reasons why you should listen to the full episode: Unlock this consistent social media posting schedule that doesn’t require too much time and effort Consistently feel confident that what you post that is going to work, without paying someone to do it for you Discover how to ensure your marketing efforts actually give you the results you are after, more followers, more engagement, and ultimately, more clients 4-Simple Steps to Create a Salon Business Plan  CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Tamara CLICK HERE to check out Timely Salon Software

Every Salon Owner dreams of having an amazing team culture: A culture where everyone gets along Where people have clear sales targets And are motivated to smash them So the culture is positive… even without you there. But all it takes is one bad apple on your team to ruin the whole apple cart… right?! You know the one. They’re sitting out the back of the Salon, twiddling their thumbs when there are clients that need serving, they’re not hitting their targets, and it feels like an uphill battle trying to get them to do anything….  It’s causing the salon environment to flip upside down, things can become toxic, and not only are they not performing, but this starts to affect the rest of the team’s performance. Like, all we want is a team that is smashing targets, for clients to receive a 10/10 service, and to feel confident that everyone is motivated and happy. Having a culture like this reminds you why you love this industry so much. I call this building culture of #winning in your salon. But actually, what’s important to remember is that a winning culture is not something that just ‘happens’ one day, and then ‘that’s it’… …instead, your Salon's culture is forever changing and evolving. So the focus needs to be on keeping it positive, 95% of the time, each and every day. To do this, you need systems in your business that are ‘human’ proof so that your team is set up for success, regardless of the individuals within it. So what are those systems? How can you make this happen in YOUR salon? In this episode, you will find out exactly how to build a positive, motivating Salon culture that works even when you aren’t in Salon 24/7. Here are three reasons why you should listen to the full episode: Define three different types of employee and discover how to best communicate with them in terms of their skills, culture & sales.  How to recognise the right employee at the interview stage of your hiring process How to say “no” to those employees that aren’t the right fit.  4-Simple Steps to Create a Salon Business Plan  CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Having a Salon team is like a catch-22. Your team isn’t hitting their targets…but they want to earn more and work less.  Your team is amazing 90% of the time, but 10% of the time shite completely hits the fan and it feels like no one is getting along!  Your team says they want to move up the ladder…but they leave before they finish their apprenticeship! Does this make them the enemy?  Many salon owners fall victim to this from time to time, believing it’s all the team’s fault. It’s easier to blame THEM for not performing ‘well enough, but it’s actually OUR responsibility as the Salon CEO to lead them towards success.  It’s your job to lead your team and empower them to meet targets and hit career goals. I believe this starts with good communication and building a strong relationship with your team.  In this episode, I share a sneak peek into my 2-Day Salon Mastery Intensive Workshop, and reveal… The secret to team communication that you have been missing!  The real reason this new generation doesn’t understand you  How to become a confident leader… with the tools to lead a new generation in 2023 and beyond Here are three reasons why you should listen to the full episode: The secret to team communication that you have been missing!  The real reason this new generation doesn’t understand you  How to become a confident leader… with the tools to lead a new generation in 2023 and beyond 4-Simple Steps to Create a Salon Business Plan  CLICK HERE to save your spot for the masterclass event Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Answer this.  Is your Salon profitable? Too often, I hear Salon Owners answer this question with a ‘no’.   Either you are paying your team first and not paying yourself enough,  or WORSE not paying yourself at all…OR you are paying yourself a good wage, but your business isn’t profitable.  And this becomes stressful, right? Because you’re living week to week, always worrying about the business bringing in money. But this isn’t sustainable! If you simply wait for the profit to come, it never will.= So this is a mistake I don’t want you to make.  Because if you don’t prioritise your profit, there will never be enough left over, so you’ll always be chasing money… You need to make intentional decisions that will make your business profitable…you have to put yourself and your business first.  That’s why I’m going to share with you 3 game-changing steps to manage your Salon’s profit. They will ensure you… Pay your bills & team on time without worrying about it every time it comes around Get paid your worth so you can live the life you always wanted Make enough to grow your Salon It’s time you stop waiting for your business to make money, and instead, have a proven strategy that will grow your Salon into a successful business.  Because trust me, it is possible. Here are three reasons why you should listen to the full episode: Discover how to pay your bills & team on time without worrying about it every time it comes around Get paid your worth so you can live the life you always wanted Make enough to grow your Salon 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You opened your own Salon so that you could follow your own rules, right? To create a life for yourself that allowed you to have freedom and security within your business so that you could do all the things that you wanted to: Make it to your kids’ sports games, work the hours you want to, spend time with your family & friends, build a career that you are passionate about… But how can you have freedom as a Salon CEO if YOU are the only thing that is holding the Salon together? Like without you, the Salon falls apart.  And this isn’t what you want. You don’t want to feel like you have a ball and chain tied around your ankles! You wish that you had your Salon running without you being at the centre of it.  If this is you, then trust me when I say this…. systems and processes will set you free. So, in order to finally feel like you can confidently step away from your salon without worrying everything will go up in flames... then you need my 3 step secret to creating systems & processes in your business that will set you free. . Nobody does this better than my good friend, Janine Simons, a living, breathing example of what freedom as a Salon CEO looks like.  Janine is a powerhouse when it comes to running a reputable Salon, and building an amazing, fun team culture, with loyal clients….whilst she is jet-setting around the country as a Hair Educator & business entrepreneur.  It is possible to have your cake and eat it too!  If you want to hear our strategies our how to create more freedom in your business & no longer spend every hour in the Salon, let’s dive in! Here are three reasons why you should listen to the full episode: Finally discover the missing puzzle piece in your Salon so that you can walk away (for a day… or 5)  Learn my 3 step secret to creating systems & processes in your business that will set you free. Set your team up for success with this Salon Mastery Strategy Step and they will feel confident and prepared to serve clients, make money, and contribute to the salon’s growth… without calling for your help every 5 minutes. 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Janine Simons 

That awkward conversation…  You know the one, where the ONE team member, who hasn’t been hitting their sales targets, comes up to you and asks for a pay rise.  It can feel like a child throwing a tantrum in a candy store, you’ll give them the sweets just to keep them quiet because let’s face it, it’s easier and less “work” in the short term. But this actually becomes a vicious cycle that I don’t want you getting into. Instead, what you need is a system that recognizes success, celebrates and rewards those that are smashing their targets, and gives you confidence about when to give a payrise and when not to. This is a system that we, at Salon Owners Collective, call “Do I Get a Payrise” (DIGAPR), a step-by-step progression plan for all of your employees that is exclusive to the Salon Mastery Coaching Program… where your team can see a clear career roadmap, and the next steps they need to take in order to earn a pay rise(without bugging you about it when they don’t actually deserve it!).  I can’t wait to share it with you, let’s get into it!  Here are three reasons why you should listen to the full episode: Get an insight into my Salon Mastery Coaching Program Learn our Do I Get a Payrise step-by-step progression plan How to avoid team tantrums & awkward conversations… 9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You don’t often get a second chance to make a first impression, especially in the Salon Industry.  In today’s online-dominated world, 95% of people who visit your website are new clients.  Yes, that’s right! NEW clients. Potential new clients will stalk your Salon’s website and socials, forming an expectation of what they will get if they come to your Salon…will you live up to their expectations? So how do you turn all that online activity into actual paying clients that LOVE what they see online and offline, and come back again and again?  I want to introduce you to the CEO of MYA & former Salon Owner, Kati Whitledge.  Kati is an expert with social media & marketing Salons online. MYA is a Marketing and Client Recruitment Software for Beauty Industry Professionals that uses human behavior techniques to match clients with the perfect Salon for them.  In this episode, Kati & I discuss what to post on your social media feed and website that will attract clients to your brand, as well as strategies that you can implement in your Salon that will ensure those clients always return.  Here are three reasons why you should listen to the full episode: Discover what to post on your social media feed to attract clients Learn the importance of a website for your Salon business in setting the scene for your brand. How to ensure your clients love your Salon online & offline.  9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to “What Got You Here, Won’t Get You There”  CLICK HERE to listen to “Life Force” by Tony Robbins CLICK HERE to check out Mya

The path to Salon success is not a straight one.  Take it from me. Business is not a one-size fits all approach. Nobody gives you a handbook on how to grow your Salon overnight.  This means Salon Owners often end up winging it on their journey to success…throwing sh*t at the wall and seeing what sticks. But when it comes to having confidence that the things you spend time on will work…and not wasting time implementing things that don’t move the business forward… WINGING it can be a mistake. Who’s guilty?  I know I have been from time to time! But if you keep doing this, it could be detrimental to your success… Because you’ve reached a point where you’re desperately trying to grow, to increase sales, attract new team members, increase new client rates, and grow profit…  But you’ve flatlined… or worse… maybe even dipped down. You’re working longer hours than ever but not seeing any results. So instead, what you need is a proven plan to guide you in the right direction. To plan what your next move will be so you can grow your business successfully… without all the road bumps.  So, in this episode, I share a sneak peek into my 9-part proven plan that every Salon Owner needs to nail in order to run a high-functioning, profitable and successful salon. There is so much to share so let’s press play and uncover strategies you didn’t know you were missing…. Here are three reasons why you should listen to the full episode: Get an exclusive sneak peek at my proven 9-Part plan for Salon Success Learn what every Salon owner needs to focus on in order to become profitable  Discover how to have confidence in what you need to work on, and what to do to grow.  9 Part Plan CLICK HERE to get access to the 9-part plan to Salon success Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

It’s time to ditch the old way of how you lead your Salon team to succeed. Ok, let me explain… Too often, I see Salon Owners who constantly feel like they have to chase their team members up. Ugh, it’s exhausting, right?! You try to flag your team members down during a busy day in the Salon, doing what I call ‘hallway management’, simply because there’s no other time to check in!  I get it…leading and managing a growing team is sometimes tough.  Constantly trying to keep up with them, juggling team drama, bad behavior, underperformance, or worst of all… resignations.  But what if I told you that the key to finally feeling in control and ahead of your team, is to shift your mindset… not chase them in the hallway. In this episode, I will share with you the proven strategies behind building a successful team of superstars (ones that actually want to work for you and LOVE what they do).  This is actually an inside sneak-peak into a recent Salon Mastery Coaching Call I had with a few owners on exactly this topic.  Not only does this give you a taste of what it's like inside of Salon Mastery but we solve a few teams challenges when it comes to keeping your team motivated, so your business can continue to grow into a million-dollar Salon.  Here are three reasons why you should listen to the full episode: Get an inside sneak-peak into a recent Salon Mastery Coaching Call Go from hallway management of your Salon to being in front of them Proven step-by-step strategies to get your team to love what they do (and stick around) 9 Part Business Assessment CLICK HERE to get your hands on it (I'll dm you a copy) Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

There is a fine line between having great technical skills and being a great business owner. You start out as a stylist or therapist, you’re passionate about what you do, and you’re good at what you do. It’s enough to make you decide to open your own Salon.  But technical skill can only take you so far.  Because when you’re so good at serving clients, it often means clients only want you, which leaves you overbooked and overwhelmed. You can’t do it all by yourself - so you grow a team. But growth brings so many lessons as a Salon CEO…and there is only so much you can prepare yourself for. Business is a whole new game.  This is why I believe in the power of learning from someone who is 2 steps ahead of you, who has been there, done that.  I want to introduce you to Mary Harcourt. Mary has decades of experience in the industry and knows what it takes to run a thriving and growing business. Mary is a former hairstylist, turned lash guru, who is now running her own manufacturing company for lighting systems for spa and lash Salons.  Mary and I sit down in this episode to share with you the strategies around navigating the ever-changing landscape of going from an operator (hairstylist or therapist) to owning your own business and becoming a true salon CEO. We discuss team, marketing, CEO burnout, and everything else in between!   Here are three reasons why you should listen to the full episode: Discover the secret to becoming a successful Salon CEO  Learn my strategy for transitioning from a hairstylist to owning a business How to navigate the world of business ownership  Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to check out Mary’s website CLICK HERE to check out Mary’s Podcast

Business Ownership can be lonely…and the reality is that your business can feel like it’s your entire life. Without it, who would you be?  You spend more hours in the day in your business than you see your partner, family, or friends. And whilst this is never the intention, you feel it’s just what has to happen to ensure everything gets done; putting out the team fires, the admin jobs, rebooking clients, marketing, cleaning, the list goes on! Who else is going to do it like you can?  Then you get home at the end of a busy day, you’re exhausted, the kids are wanting to spend time with you, you have to help them with their homework or take them to their swimming lesson… but you can’t switch off and stop thinking about the salon, and worse, you feel guilty for spending time away from your business.  I know this well, this was me for years on end. In this episode, I want to introduce one of my dear friends, Melinda. Melinda and I have worked together inside Salon Mastery for many years now and she has completely turned her business around from “being in the trenches” (we cried together on our first call) now her Salon is thriving in her newfound role as Salon CEO.  Melinda started her Hair Salon, Ginger & Spice, with no clients, no team, and no experience in running a Salon. Now, with a thriving team - she has 6 stylists, Melinda spends 99% of her time working ON the business, leading from the front, and installing new initiatives for the team and business to thrive.  She is off the floor, & has never been happier.  Keep listening as we dive into the topic of how to create freedom in your business to grow and in life as a Salon CEO, once and for all… without overworking or overwhelm.    Here are three reasons why you should listen to the full episode: Discover how to become a Salon CEO without working more hours in your business Get a total insight into the magic behind Salon Mastery  Learn how to switch off and create a life away from your business whilst still seeing success Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Are you sometimes guilty of being a little desperate when it comes to your team? Ok…hear me out.  It’s not easy to find team members in today’s climate, right?  So you suddenly feel the need to put more focus on your existing team culture. Build a culture that is so strong no one wants to leave…  But a mistake I often see owners making every day is, instead of focusing on building a strong salon culture, they instead act out of panic and desperation when it comes to their team. You feel the pressure from your team as you don’t want them to leave, but this ends up with you saying yes to all the things…(even the things you don’t want to…such as a pay rise they haven’t yet earned).  You feel held hostage by your team, and give in to your team members' demands so that they never leave, but this isn’t always the answer to winning team culture, and can leave you, the owner, being the one who misses out… But this isn’t the leadership style that creates a culture where no one wants to leave! In fact, it creates the opposite, and your team members will always be looking for where the grass is greener…  There has to be something stronger, and I believe that comes from this ONE secret to building a winning team culture… In this episode, I share a sneak peek into my Salon Mastery Coaching Program, and reveal a team leadership strategy that you can implement in the New Year so you can grow your team without sacrificing your salon, your clients, or most importantly, yourself.  Here are three reasons why you should listen to the full episode: Get a total insight into the magic behind Salon Mastery  Learn my top team leadership strategy to get in front of your team so they don’t leave  Discover the winning formula to a strong team culture Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

You’ve made it.  This last year is just about to be done and dusted. You have tackled all the highs and lows that have been thrown your way - so it’s time to celebrate!  We rode the wave of trying to manage a growing team, and navigating a shift in lifestyle demands as well as increased challenges in attracting & hiring new team members! You were able to ditch the masks in the Salon and greet your clients and team as normal. Events and industry awards were able to be held, and so many Salon Owners were able to reconnect with each other again! How good did it feel to be able to have a hug again?!  As I share my top moments of 2022 in this episode, I would love to invite you to reflect on what your successes were in this last year.  Why? To make the most of this upcoming year and, to truly level up your business, you must decide to be and do something different than you've been in the last year.  If nothing changes, nothing changes… If you do everything the same as you did last year, everything will stay the same. So in order to move forward, we need to be able to identify where you currently are in your business.  Whatever it may have looked like for you, I would love you to take this moment to appreciate all you achieved in 2022! You have smashed it!!  But, I know there is more inside of you! So, let’s dive into my top moments of 2022 so that we can fully move into planning what we want 2023 to look like! I am excited to share these episodes with you and the game-changing strategies that will help you enter a new year, full of new possibilities and opportunities as the Salon CEO!    Here are three reasons why you should listen to the full episode: How to make the most of the upcoming year and beyond as Salon CEO Learn how to level up your business, by reflecting on the year that has been Discover my top moments from 2022 and why they were the best!   Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

The biggest mistake you can make as a Salon Owner is to assume your team knows how to sell.  After all, they are trained to do hair or beauty, right? Not how to be a salesperson and actually they often don’t want to be a salesperson. So even when you have clients coming through the door, and you have a full team of stylists, you aren’t seeing the growth you had hoped for… and as the Salon Owner,  you end up with the most sales, consistently rebooking clients, and keeping the business afloat. But if all the pressure to make the most relies on you, the owner, what happens when you want to get free from clients for one moment to work ON their business?! You end up losing more than it’s worth and you’re stuck on the floor 60 hours a week, busier than ever.  This doesn’t have to be the case. You can move off the floor, work less hours with clients, and STILL see growth in your business!  I want to introduce you to my amazing Salon Mastery & Momentum Success Coach, Amy Osmer. Amy has years of experience working in Salons, managing large teams, and working behind the scenes of large format salon groups within the Hair & Beauty industry.  Amy is an expert in helping owners increase their Salon’s Sales and leading their teams to succeed so that they can stop the “60-hours-on-the-floor”, weekly grind. In this episode, Amy and I are going to share our top 3 strategies for getting your team to make more, without you having to work more and add more to your plate…in fact, after this episode, you will be able to see how to work LESS in your business, and still see your sales skyrocket! After implementing these strategies, our Salon Mastery & Momentum Program Owners have grown their weekly sales, while reducing their weekly hours on the floor….we just celebrated end-of-year awards with some having 66% growth in 12 months.   Here are three reasons why you should listen to the full episode: Discover how to get your team to make more without adding more to your plate Learn the secret to increasing sales and stopping the weekly 60 hours on the floor grind Get a sneak peek at our Salon Mastery-approved sales strategies  Inner Salon CEO Snapshot: CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to read Fish 

I often compare Salon ownership to an ongoing game of Tetris.  You’re always trying to move the pieces around: your team, your sales, and your clients, to make them fit perfectly together and win the game of mastering a successful business.  The challenge of this is that the pieces are always moving and are unpredictable (humans!!) and while the more experience you have in running a Salon, the more ‘in control’ things feel, there is still lots of uncertainty, you often wonder what will happen next…what move will you have to make….  It’s not often I get to introduce a guest on my podcast for the 5th time…but Stevie is an exception! I am so excited to have Stevie English back on my podcast to share his secret to building an incredible team culture, a growing clientele, and most importantly the secret to looking after YOU as the CEO so you feel in control of your business even when shit hits the fan!  Stevie with 15 years of industry knowledge, chats on how to keep your team happy and your business thriving without having to sacrifice your life & freedom. Stevie is a master of Salon Ownership, so I know you’ll love everything he has to say…. Here are three reasons why you should listen to the full episode: Learn industry secrets about running a successful Salon Uncover the secret to building an incredible team culture How to stay in control of your business Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to listen to Diary of a CEO  CLICK HERE to check out Stevie’s Salon

Want to know how 18 Salon Owners grew their income by $100k a year? I’ll give you one clue, it ends with ditching the hustle culture! Yes, I know it well.  As a Salon Owner, there’s an immense amount of pressure to ensure the business is profitable and is bringing money in through the door. You want to provide a completely personalized experience for every single client that visits your salon….. And this is more than just the hair service itself, right owners?! … it’s everything from the way your team presents themselves, to the atmosphere, the pricing, the post-service check-in, the booking experience, the retail products…ahhh the list goes on! You end up feeling like, in order to MAKE more, you keep having to DO more, and BE more…like you’re on a neverending hamster wheel. You’re grinding 24/7 to bring money in the door, but you’re not seeing the results… Do you know why? The reason is that…. “doing more” doesn’t actually make you any more successful, or profitable… instead, it can do the exact opposite!  It means you end up burned out, overwhelmed, and stuck inside your business.  So, instead of doing ALL the things, you actually only need to focus on 4 things in order to make more.  That’s right, I said it. There are only 4 things you need to focus on right now, to grow your Salon by $100k a YEAR.   I’m going to share with you what those 4 strategies are, so you can implement them within your Salon and grow your business income by $100k in the next year.  It’s possible, TRUST ME, I currently have 18 members inside my Salon Mastery Coaching Program that have hit the 100k Growth Club since joining the program… all by doing these 4 things.  So if you are interested in hearing about the strategies I teach these Salon Owners inside Salon Mastery, then keep listening…. Here are three reasons why you should listen to the full episode: Find out whether your Salon can really grow by 100k a year. Discover my 4-step strategy to grow your Salon without working more hours Get the insider scoop inside into my Salon Mastery Program  Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

There is ONE word that so many Salon & Spa Owners dread. Do you know what it is? I know that when I owned my own Salon, I would cringe at the thought of this word…  CHRISTMAS! Newsflash: it doesn’t have to be this way! With Christmas RIGHT around the corner, it’s time to get on top of things NOW. This is the year to finally be able to actually enjoy the busy lead-up ‘til Christmas because you KNOW you’re on top of everything. And there’s nothing worse than the feeling of being snowed under.  Luckily, I'm here to help you. In this episode, I am going to share with you my 3 key strategies you need to survive the Christmas season in your Salon this year.  It’s time to get ahead now, so when Christmas Day rolls around, you aren’t feeling exhausted and overwhelmed, but instead, you can actually enjoy the festivities and time away from the Salon! If you want to get on top of things, then just keep listening!    Here are three reasons why you should listen to the full episode: Get ahead of the Christmas Cray-Cray now - get things under control Learn my secrets to surviving a Salon Christmas Look after yourself and your team with my insider tips 12 Easy Steps to a Stress-Free Christmas Here are my 12 steps to Survive Christmas in Your Salon, CLICK HERE to sign up for the action-plan HUB Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group

Do you ever get the feeling that you haven’t quite yet reached your full potential as Salon CEO? Things are ticking along, your Salon is growing, your team is happy, and business is “as expected,” yet you have this fire inside of you to keep going, to keep dreaming big. Everyone has their own unique idea of what success looks like... for many owners, that could be purchasing another Salon, growing a large team, being able to take a holiday and your team thrive without you there… So while everything is going 'fine' in your day-to-day life, there's this gnawing feeling at the back of your mind that you could, would, should be achieving more.  But what stops you from achieving that? Is it because that 'big dream' feels unattainable or is it that you don’t know the steps to get you there? In this episode, I want to introduce Christina Flach - Celebrity Makeup Artist and CEO of Pretty Girl Makeup. Christina is the queen of discipline, a mother of five, and running two businesses, she has had to knuckle down on the ways to stay focused in the different areas of her life to reach success.  Christina will share with you her strategies on how to stay in one lane as a business owner, and how to run and manage a successful team that supports your vision and brand as much as you do, so when you have to switch hats, you know that everything else won’t fall apart.    Here are three reasons why you should listen to the full episode: Discover how to stay focused as a business owner with 4 strategies How to hire a team that are as passionate about your brand as you are Learn the secret to being able to create your dream CEO life, where you don’t have to work all the hours, and worry about the Salon when you aren’t there. Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group CLICK HERE to follow Christina on Instagram CLICK HERE to check out Pretty Girl Makeup  CLICK HERE to check out Just Go F Yourself

Are you ready to hire a Salon apprentice? Or more importantly, is your business ready?  Like, your Salon is so busy that you feel like you can’t catch a break. At peak times, your Senior stylists or therapists are booked up weeks in advance, and as a result, you have to turn away clients as you simply can’t fit them in…and that’s money walking out the door!   Hiring another Senior stylist to take the pressure off the rest of your team would be ideal……  but it feels near impossible right now! You put an ad out to grow your team, and it’s nothing but crickets!  So then you consider hiring an apprentice and training them up instead, but I know what you’re thinking…”Larissa, training an apprentice is time-consuming! Where can I find the time and energy to train someone completely new especially when things are hectic?!”  Is it worth all the time and effort?  That’s why I want to share with you the secret to knowing when you’re ready to hire an apprentice, and if it’s worth your trouble… In this episode, find out once and for all whether you’re ready to hire a salon apprentice or not… and why the solution to your over-booked challenges may not be what you think it is.  Warning: the answer may surprise you! Let’s dive in…   Here are three reasons why you should listen to the full episode: Listen to strategies to solve real-life team challenges and Salon Owners pains around hiring an apprentice Find out if you’re ready to hire an apprentice for your salon & why it may be worth all the time and effort Get an insider scoop into  one of our very own Salon Mastery Coaching Calls Inner Salon CEO Snapshot CLICK HERE to get your hands on it Let's chat… I'd like to chat with you a bit more about your business and how I may be able to help you. Just click here to jump over into messenger & chat! Resources: CLICK HERE to join the Profitable & Successful Salon Owners Facebook Group