21 minutes | Mar 9th 2021

028: Lisa Toenniges Leads with Feedback

On Tuesdays and Thursdays, I invite guests to share personal stories about small acts of leadership that help shape their lives.

In Episode 28, Lisa Toenniges explains the value of feedback, illustrates ways to empathize, challenges us with kindness, and advises us to allow for self-patience.

00:00 Prologue:

I met Lisa at an International Society for Performance Improvement (ISPI) conference. Through ISPI, I’ve learned about Lisa’s stewardship and desire to help new professionals strengthen their capabilities. Lisa owns Innovative Learning Group (ILG), a performance-first learning company headquartered in Troy, Michigan.

02:25 Part 1: Take in Feedback

Lisa talks about how crucial feedback is for personal development. She encourages us to seek feedback to raise our awareness and create an opportunity to change our behaviors.

07:48 Part 2: Empathy and Challenging with Kindness

Through two stories, Lisa illustrates how we can leverage empathy and challenge others with kindness.

16:24 Part 3: Daily Private Victories

Lisa advises us to be patient with ourselves, seek help, and manage our time effectively. She offers specific tactics to accomplish these three things.


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No transcript available (future enhancement)

Episode links

Lisa’s LinkedIn Profile

Lisa’s Twitter

On My Own of Michigan(Lisa serves on the board of trustees)

Lisa’s company, Innovative Learning Group (ILG)


   LinkedIn company page




   Two podcasts

Covey’s Daily Private Victory (video 05:33)

Gary DePaul's website 

Gary’s books:

What the Heck Is Leadership and Why Should I Care?

Nine Practices of 21st Century Leadership

Background Music

You can find all the musical tracks at Envato Elements.

00:00 Theme music: Inspiring Uplifting Corporate by mixer_drummer

02:10 Warm And Emotional Acoustic by DivaProductionMusic

07:33 Soul Hip-Hop by Bransboynd

12:26 Food Delivery by LoopsLab

16:05 Lovely Gipsy Jazz Ballad by Remstunes

19:44 Fun and Flirty by BrownHouseMedia

Lead on!

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