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31 minutes | Feb 4th 2021

015: Marise Kumar Leads at the Macro and Individual Levels

On Tuesdays and Thursdays, I invite guests to share personal stories about small acts of leadership that help shape their lives.

In Episode 15, Marise Kumar discusses insights about the leadership at the c-suite and senior executive level. In her stories, she explains a Montessori value, her experience leading at Whirlpool and Lowe’s, and counsels us to connect and believe in the people we serve.

00:00 Prologue: From Product Development to Customer Experience

When I think of customer experience, Marise comes to mind. Through C2B Strategies, a business that she founded, Marise helps global and local organizations, for-profit and nonprofit, create customer-centric business plans by strengthening their value proposition, customer experience, omnichannel marketing, and product development.

01:12 Part 1: Montessori and the Leadership Category

Leadership isn’t considered only at the executive and managerial levels. Anyone can practice leadership from the perspective of your role and relationship within a group. Marise tells a story about discovering how a Montessori school values leadership.

05:58 Part 2: Unreasonable Confidence

With two examples, Marise illustrates how to behave at the c-suite level to achieve substantial change.

25:42 Part 3: From Believing to the Extraordinary

Marise explains how the leadership principles of connecting with others and believing in others are crucial, especially when you are at the c-suite or executive levels.

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No transcript available (future enhancement)

Episode links

Marise’s LinkedIn Profile

Introduction to C2B Strategies, Marise’s company

5 Core Components of Montessori Education

Gary DePaul’s website

Gary’s books:

What the Heck Is Leadership and Why Should I Care?

Nine Practices of 21st Century Leadership

Background Music

You can find all the musical tracks at Envato Elements.

00:00 Theme music: Inspiring Uplifting Corporate by mixer_drummer