E01: How to Engage the C-Suite to Drive Accessibility
This episode features a conversation with Caroline Casey and Neil Milliken. Caroline is the founder of the Valuable 500, which is a Leadership Initiative to make sure CEOs buy into disability inclusion and that disability and accessibility is part of the global agenda. Neil is the Global Head of accessibility at Atos. His role is to deliver better technology for customers and employees embedding inclusive practice into the processes of the organization. Neil delivers strategy and services working with a wide range of clients helping them to develop policies, processes, and technology solutions to meet the needs of their staff and customers. In this episode, they discuss how to engage the C-Suite to drive accessibility, how to influence board and senior executives to recognize the business value of accessibility, the role of top management in defining and managing the organizational strategic accessibility plan for all aspects of the employee and customer experience, why KPIs matter, and more.