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Brent Gleeson is an award-winning entrepreneur, 2x bestselling author of TakingPoint and Embrace the Suck, globally renowned keynote speaker, and the CEO of TakingPoint Leadership. The mission of TakingPoint is to equip committed teams with the leadership tools and development necessary for navigating change and growth with military precision. TPL is honored to work with organizations such as Bank of America, Google, NFL, Wells Fargo, Delta Airlines, and many more. Gleeson has built several high growth companies that hit the Inc. 500 list of fastest growing companies for seven years in a row. As a Navy SEAL combat veteran, he has applied the leadership, mindset, behavior, and culture principles from the world of special operations to partnering with organizations across the globe in improving leadership, performance, and the ability to lead change successfully. Gleeson holds undergraduate degrees in finance and economic from Southern Methodist University, certificates in English Literature and Criminal Justice from Oxford University, and a business masters degree from the University of San Diego. He was names a top 10 CEO by Entrepreneur Magazine. Learn more at www.TakingPointLeadership.com

Quantum5 About Scott: I am an expert in the development of private label Fintech platforms for the modern automotive dealership and petroleum marketer. I use over 20 years of private label fleet and loyalty payments in conjunction with a coalition of modern financial technology platforms to help retailers not just accept payments, but own them, via the development of a private label payment and reward network the helps drive customer loyalty, engagement, retention, and top line revenue. With my help your operation can tap into a powerful revenue stream by monetizing your customers payments with our proprietary set of GasApp.io API’s from fuel to services and goods to BNPL and other automotive related expenses. I believe the future of the automotive dealer and fuel merchants run parallel with a need for a challenger solution that future-proofs your business model by turning your customers into a digitally connected fleet of brand ambassadors. From private label mobile wallets to debit cards to financial tools, your customers will be rewarded for making everyday auto related payments with your help. Real dollar rewards that keep your brand top of mind.

Hannah Lifson on Linkedn   I've found my forte is bringing together industry leaders from a variety of backgrounds, verticals, and spaces at professional networking & educational events. I am currently apart of a fast-growing company where I'm strategizing & executing on the upcoming events found on our marketing calendar. My energy is seemingly abundant and enjoy the thrill of working towards a deadline. One of the most personally rewarding aspects of my job is meeting and establishing relationships with others from all over the world.   Learn More About Quantum5 Here

    Dave "Mr. Accountability" Anderson is a leading international speaker and author on personal and corporate performance improvement. After an extensive career in the automotive retail business Dave, along with his wife Rhonda, began LearnToLead - entering its third decade - with the goal to help individuals and organizations reach their personal and corporate potential.   The author of 15 books, most recently Intentional Mindset: Developing Mental Toughness and a Killer Instinct (available wherever books are sold), and host of the wildly popular podcast, "The Game Changer Life," Dave's no-nonsense messages impact readers and listeners in over 145 countries. Dave has spoken in twenty countries and presents 100+ times annually to a wide array of businesses, athletic teams, and nonprofits.   His immediately applicable messages, energized and dynamic presentation style, and unmatched content positively focuses, equips, and inspires teams to do better – and the principles he shares resonate with audiences from a wide array of industries.    His direct, often-humorous, and somewhat politically incorrect approach has earned him the nickname, “Mr. Accountability.” Dave’s “in-the-trenches” background of starting and running world class businesses, coupled with his relatable non-academic approach creates unmatched connection that resonates with his audiences and moves them to action.   Dave and Rhonda are also co-founders of Matthew 25:35 Foundation, which helps feed, clothe and house under-resourced people worldwide. In his personal time Dave enjoys the martial arts and holds a second degree black belt in karate. He has been married three decades to Rhonda, and enjoys life as a grandpa immensely.            

Randy Nowell on LinkedIn   Fixed Ops Mastermind   Find Out More About Quantum5 Here

Bob Lanham joins us this week!  Head of Automotive Retail at Meta This is packed with information you can use today to improve your operation!  

You think your coverage is up to date?    Have a listen to this episode and find out if you are right!      Over my 30 years in the auto and RV industries, I have developed easy-to-use compliance solutions that demonstrate on-going efforts by dealerships to effectively comply with federal, state and local industry regulations. I can:  Reduce Your Personal Liability  Monitor Reputation and Create Online Responses to Digital Customer Complaints  Mitigate Your Exposure to Lawsuits and Regulatory Issues  Examine and Audit Monthly Advertising to Forestall Deceptive Acts Claims  Inspect Deal Jackets to “Catch and Kill” Irregular Business Practices  Analyze Operations to Prevent Problems Before They Happen  Conduct Bi-Weekly or Monthly Staff Zoom Trainings on Best Compliance Practices  Resolve Lawsuits and Regulatory Disputes and Negotiate with Difficult or Unreasonable Customers and Plaintiff Lawyers  Create, Write, or Update Employee Handbooks and Guidebooks There are so many compliance laws that it is virtually impossible for the average dealership to be in full compliance. Lack of compliance comes to you in three forms: regulatory agencies, two-legged problems like customers and employees, and media challenges such as deceptive advertising claims or bad social media reviews. I can help you with these issues. I have resolved complaints with regulatory agencies such as the IRS, EEOC, CFPB, Attorneys General and the Motor Vehicle Dealer Board, to name a few. During my career, I’ve successfully concluded nearly 1,000 customer and employee complaints / lawsuits for the #1 Chevrolet dealership in Virginia. As an innovative expert in dealership dispute resolution, my unique results-driven methods bring fast conclusion—98% of the time without going to court. It’s all about getting back to business, lowering risk…and protecting assets to enhance profitability. EXPERT PANEL: Dealer Marketing Magazine CONTRIBUTING AUTHOR: Dealer Marketing Magazine, DealerTalk (Virginia Motor Vehicle Dealer Board) RV Pro, RV Executive Today Magazine RECENT ENDORSMENTS: Virginia Independent Automobile Dealers Association (VIADA) MEDIA EXPOSURE: CNN, Wall Street Journal, Atlanta Journal, CBT News, etc. SPEAKING SPONSORSHIPS: IBM, BellSouth, Small Business Administration, etc. COLLEGE PRESENTATIONS: Emory University, Georgia State University, Spelman College, University of Georgia, SMU, etc. REPRESENTATIVE CLIENTS: Holiday RV Superstores (NASDAQ), Portfolio Recovery Associates (NASDAQ, PRAA), Marriott & Embassy Suites Hotels, etc. CONTACT INFO: TomK@BetterVantagePoint.com 757.434.7656 www.BetterVantagePoint.com

The cyber security of your dealership is at risk every signgle second of every single day!  This is a business and they take it seriously!  Ted Clouser is an expert on cyber security and this episode will help you understand some of the threats and what can be done about them.   #Technology has been my platform of choice since the mid 90s. Cybersecurity is more of a threat than ever and raising awareness is one of my passions. I help you rest easier by teaching how to keep your technology secured, available and efficient. I have been blessed with great teammates, loyal clients and an opportunity to care for others - another passion. I post daily content and it's based on how I feel that day or what I have going on. Consider it like a daily journal of my thoughts. I will typically post first thing in the morning and I'll engage with others throughout the day as time permits. www.pcatechsolutions.com #PCAknowsIT #WorldClassIT #TheThreatsAreReal #videobanking Bentonville | Little Rock | Nashville

Lauren is an athlete-turned-mental performance coach, who is highly motivating, and relatable with a passion for developing the minds of the elite. Lauren trains professional athletes, military personnel and business professionals through national speaking engagements, educational training workshops and consulting. Prior to opening her own consulting practice, Lauren served as the Mental Conditioning Coordinator for the New York Yankees. She received her Masters Degree in Performance Psychology from National University. From the playing field to the boardroom, Lauren helps elite performers develop mental toughness so they can be their best regardless of circumstance. Her practical, straight-forward advice and performance strategies provide tangible results and skills that help individuals push through the inevitable challenges life throws at us. Connect on LinkedIn   Lauren Johnson and Co.

Hey!! I’m Kaylee #gotopartsgirl! I’m the Sales and Marketing Manager for PartsEdge. We help maximize Parts Managers potential through the power of technology and a touch of consulting. PartsEdge Work 🚘 👩🏼‍💻 I have the best job! I get to spend most of my time talking to rockstar dealerships who are forward thinkers and looking to do better. The auto industry is resilient and I love being a part of it. If you want to hear more about the work stuff, call me anytime at 619-820-8189, or email me at kaylee.felio@partsedge.com. About me 🤷🏼‍♀️ I am a mommy of an amazing little girl who is full of energy and who wants to do everything herself 😬 I never knew becoming a parent would challenge and teach me sooo much. My friends and family would say that I’m always looking to try new things. I’ve always been really good at getting myself out of my comfort zone. It’s terrifying and fun at the same time 😆 When I’m not working or doing any of the other things above you can find me practicing hot yoga 🧘🏼‍♀️ or listening to my favorite podcasts while walking my dog. I also love spending time with my family outdoors; camping, hiking, kayaking and off-roading. We LOVE being outside ❤️🏕 LinkedIn has been such a fun way to build relationships and learn more about what everyone is doing. Don’t be shy 🙈 Let’s connect!!

Coach, mentor, guide and support the efforts of our talented Operating Company teams in the Midwest. I specialize in building positive, servant Leadership Teams that constantly strive for and achieve excellence in all we do. We deliver a value proposition that ensures that our customers win and therefore we all win while we coach our associates and customers to achieve their full potential.

Today we speak with Elizabeth martin from the Scott Clark Auto Group.  The BDC has taken some lumps over the years for being nothing more than a call center. We discuss new innovative ideas that are being implented and executed on to make sure that the BDC becomes the glue that holds everything together!  Thank you to our sponsors: FixedOpsMarketing.com Traverconnect.com Dynatronsoftware.com PartsEdge.com

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Fixed Ops Mastermind Bringing knowledge, confidence and ability to those that need it in the automotive world. AMAZING FREE COMMUNITY Join professionals in fixed ops from all over the country and soak up the priceless industry knowledge. Get advice from industry peers that’ll help you in the growth of your career in fixed ops. Get new ideas to increase revenue, efficiency, employee moral and more. MINDSET TRAINING Learn how to structure your mindset in positive and productive ways in order to achieve your goals, accomplish your needs, and gain the respect that you need from others. TRUE MENTORSHIP Meet mentors with decades of experience and get a sense of true mentorship. You don’t have to reinvent the wheel. Speak to others who have been where you are, have walked in your shoes, and know how to get to the best outcome. Now powered by Quantum⁵

Sean Welsh of Car Biz Done Better joins Dave Foy for a fun an informative talk about all things dealership!  Sean is an experienced automotive operator and believes he is here to leave the business a little better than he found it!   

The podcast is back and now powered by Quantum5   We have an amazing list of guests coming up!    Let us know what you want to hear in futue shows email me!   Dave@quantum5.ai  

A lot of companies are producing content and campaigns that happen but don’t perform. Christoph helps you move your marketing and communications from happening to performing by sharing unique stories more efficiently to reach prospects and retain existing customers. He has run integrated marketing campaigns across many industries, including healthcare, SaaS, information technology, nonprofits and publishing. In his career, he has led teams of journalists, content creators, strategists and designers to successfully drive results. Christoph has worked in a variety of verticals and with a mix of businesses - including startups and established companies and his experience spans the full spectrum of digital strategy and implementation – including social media, SEO, UX collaborations, content strategies and production - to drive results. Today, he’s a global top 14 content marketer, top 40 B2B marketer, top 100 CX thought leader and top 24 digital marketer. His blog (www.authenticstorytelling.net) has been listed as a valuable resource in the marketing industry. He's a top 5 percent podcaster. His fourth book covers the topic of Going Live to get more out of your podcast and content strategy. The book published in March 2021. Buy the Book!   The Fixed Ops Mastermind Podcast is powered by Quantum 5 Visit Quantum 5 Join the weekly leaders group Join the group!