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55 minutes | Sep 15, 2021
Information design in learning: tips for making great visuals
In this episode John Tomlinson talks to Lydia Hooper of Venngage about how to make great visuals for use in education and training, or more generally to communicate complex information in an engaging and effective way. Examples used during the discussion: Visuals about diversity, equity, and inclusion: https://venngage.com/blog/designing-for-diversity/ Visual about vaccine barriers: https://venngage.com/blog/vaccine-education Examples of good infographics (including relationship timeline): https://venngage.com/blog/good-infographic Other articles by Lydia on Venngage: https://venngage.com/blog/author/lydia-hooper Lydia Hooper is the information design expert at Venngage, the simple and powerful design solution for making infographics for business. She has designed and facilitated workshops for dozens of organizations including the Rocky Mountain Chapter of the Association for Talent Development and the American Institute of Graphic Arts-Colorado. Her writing has been published by numerous publications including Training Journal and SAGE Publishing’s MethodSpace, and she is the co-author and editor of the forthcoming Authoritative Guide to Designing Infographics. You can follow Lydia on LinkedIn.
47 minutes | Jun 30, 2021
The Dos and Don'ts of Coaching Skills Training
In this episode John Tomlinson talks to Matt Somers about his five dos and five don'ts when training managers on using a coaching style of management. Matt Somers is a coach, trainer and author. He helps managers get good at coaching and with the areas people most want coaching on: Sales, Leadership and Communication. He has been in the training and development business for most of his career, focusing on the idea of the Leader as a Coach since 1995. His training programmes, books, articles and seminars have helped hundreds of leaders achieve outstanding results through their people and teams. He has an MSc in Human Resource Development and is a Fellow of the Chartered Institute of Personnel and Development (CIPD). Working internationally, he has helped multiple high-performance organisations, including HSBC, Citigroup, Scottish & Southern Energy and Sage PLC. To get in touch or find out more, please drop an email to firstname.lastname@example.org or connect on LinkedIn.
48 minutes | May 31, 2021
Leadership development starts with self-awareness
Most leaders are not succeeding in their roles as leaders, sometimes because they're in the wrong job, and sometimes because they're not self-aware enough and so cannot manage their behaviours to improve their effectiveness. In this episode, John talks to Nancy Parsons about the work she does in coaching leaders and running leadership development programmes, and how her company has developed a suite a tools to really dig deep on self-awareness. Nancy E. Parsons is the President and CEO of CDR Companies. She is one of today’s foremost experts in combining the science of assessments with the art of developing people. As CEO and President of CDR Companies, LLC, she and her team shed new light on personality strengths, inherent risks and motivation and change performance, careers and lives. Esteemed author of two research based books including the Amazon best-seller, Women Are Creating the Glass Ceiling and Have the Power to End It, Nancy is the 2019 MEECO International Thought Leader of Distinction in Executive Coaching and continues to break barriers in her field. In 1998, Nancy and Kimberly R. Leveridge, Ph.D, authored the break-through CDR 3-Dimensional Assessment Suite®, an ideal coaching tool for global clients. The CDR 3-D Suite measures character traits, inherent risk factors for derailment, and drivers and reward needs. Combining this scientifically-validated assessment suite with cutting-edge technology, Nancy and her team launched CDR-U Coach in July of 2020. This product is the first of its kind that provides a scalable, personalized, online coaching feedback solution based on the results of the most in-depth assessments available on the market today. Because of the rich data source, predictive results, and complex algorithms, CDR-U Coach provides an A/I type experience for users with no two users having the same feedback. Nancy works with global leaders to accelerate success by helping them identify and develop their true talent at the launching point of a coaching engagement. She provides executive coaching services for the C-Suite and leaders across all sectors, facilitates strategic executive team development sessions, and instructs custom “Authentic Leadership” and “Women in Leadership” workshops. Additionally, she instructs and leads CDR Executive Coaches’ Certification Workshops and teaches advanced coaches’ programs. She has authored countless articles and blog posts on topics ranging from diversity and inclusion in the workplace to employee retention and has presented at international, national, and regional industry conferences. In 2016, Nancy developed the architecture of “Vets Coaching Vets,” which is a philanthropic initiative helping to accelerate veterans’ success in the job market. CDR Companies has worked with more than 5 veterans’ organizations and has provided assessments, individual coaching, and training workshops for over 50 veterans. CDR Companies, LLC is certified as a Women’s Business Enterprise by the Women’s Business Enterprise National Council (WBENC), the nation’s largest third-party certifier of businesses owned and operated by women. Social media links Instagram: @cdrugroup Facebook LinkedIn
36 minutes | Apr 30, 2021
Serious Lego: how to use Lego in learning
In this episode of the Trainer Tools podcast, John Tomlinson talks to Nikie Forster about how we can use LEGO in Learning and Development. Nikie Forster was convinced she was going to be a Radio One presenter from an early age, so took a less than conventional route into the world of Learning & Development. This has given her a wide range of experiences that enables her to see learning in every interaction. Two decades later, having backed up these experiences with a plethora of professional qualifications, she is now Director and Founder of Curious Lighthouse Learning Consultancy, where she specialises in enabling Curious, Creative, and Credible training solutions for Managers, Trainers, and Entrepreneurs to enhance their performance, whether they are at the very start of their journey or experienced professionals. She often uses LEGO in her learning solutions and has created several online courses to help others do the same. Curious Lighthouse is based in Hampshire and mainly serves the south coast and worldwide virtually. Link to the main page for Nikie's Lego courses, including a freebie: ‘Introducing your Learners To LEGO’ 14-page free guide Link to the open-source Lego Serious Play guide (PDF download)
39 minutes | Mar 31, 2021
What we can learn from MIT about leadership development
Universities and colleges like MIT are fantastic at the theory, and great at technical training, but they have traditionally been less strong on teaching their students the practical skills needed to succeed in the workplace. Mark Herschberg works with MIT as a mentor-instructor, his role is to work with students to plug this gap, teaching them essential professional skills and lessons in management and leadership. He has captured 20 years of his learning into his book, The Career Toolkit (see link below). In this podcast he talks to John about the methods they use at MIT for leadership development and other practical workplace skills, and, as a special bonus, we add the terms "firm skills" and "Schrödinger's opinion" to our vocabulary! Mark Herschberg is the author of The Career Toolkit, Essential Skills for Success That No One Taught You. From tracking criminals and terrorists on the dark web to creating marketplaces and new authentication systems, Mark has spent his career launching and developing new ventures at startups and Fortune 500s and in academia. He helped to start the Undergraduate Practice Opportunities Program, dubbed MIT’s “career success accelerator,” where he teaches annually. At MIT, he received a B.S. in Physics, a B.S. in Electrical Engineering & Computer Science, and a M.Eng. in Electrical Engineering & Computer Science, focusing on cryptography. At Harvard Business School, Mark helped create a platform used to teach finance at prominent business schools. He also works with many non-profits, including Techie Youth and Plant A Million Corals.
37 minutes | Feb 28, 2021
Using positive psychology to power social learning
So often L&D is about righting wrongs and filling gaps in our knowledge or skills, and OK ... yes, this has a place for specific learning needs, but when thinking more deeply about personal development, positive psychology gives us an engaging way to focus on the good stuff and build on strengths and opportunities, and not just fixing the crap stuff. In this episode, John talks to Alex Bailey about how we can use positive psychology in L&D, and especially for social learning where the focus is on learning and sharing, and not on knowledge-transfer by a know-all trainer. Alex Bailey is CEO and founder of Bailey & French, a purpose led global consulting company that is focused on humanising the World of Work. Alex is pioneering a new paradigm in psychology strengthening what’s already uniquely brilliant about individuals and teams in all types of organisations. Her work over the past 20+ years is focused on large scale cultural evolution that combines the latest evidence based research with innovative approaches to help people, teams and organisations grow. Over the past seven years Alex has led her company to successfully expand reach and scope across the world in all industries, sectors and markets bringing her ambitious vision to life. See here for Bailey and French on Twitter, and here for Alex's profile on LinkedIn.
53 minutes | Jan 31, 2021
How to make online learning experiential
John Tomlinson talks to Shirley Gaston about how we can make our online learning sessions more experiential and engaging - feels like an important intervention given the amount of PowerPointy crap there is out there! Some links mentioned in the podcast: article on online games can be downloaded free at https://www.azesta.co.uk/resources Learning with Lego link: https://www.curiouslighthouse.co.uk/learning-with-lego-courses.html and the direct link to the PDF for an introduction to Lego serious play: https://www.serious.global/lego-serious-play-open-source.pdf Shirley Gaston is the founder of the experiential learning company Azesta which has been developing people for 21 years. As such, she is one of the driving forces within the company. She values openness and this quality is intrinsic to her award-winning learning programmes. It is important to her to be really approachable and, although professional, her overt friendliness is part of her style. Shirley’s passion for learning through experience has led to her working in learning and development for her entire career and also representing experiential tool maker Metalog and virtual exercise creator Gaminar in the UK. She has a first class degree in Education, a Post Graduate Certificate and Diploma in Professional Training and Development, she is a qualified coach and holds numerous psychometric qualifications. She is an absolute CPD addict and attends facilitator development programmes on an almost weekly basis as well as running the non-profit Yorkshire Trainers Development Network. Working directly with her own clients, she specialises in leadership and management, engagement, team development and coaching skills. Working with trainers, she shares her passion for programmes that fully involve the learner and incorporate active and creative review and the most possible variety. She has had several articles published particularly in the field of experiential learning and outdoor management development and is currently working on her first book on the subject. Shirley lives in Yorkshire with her partner, four children, a dog and three cats. She enjoys a range of outdoor activities, theatre, book groups and is also a Humanist wedding celebrant.
50 minutes | Nov 30, 2020
Three Ways to use Stand-up Comedy to help Wellbeing at Work
In this episode John talks to stand-up comedian Sam Carrington about how organisations can use stand-up comedy for staff wellbeing, leadership development and running fun and engaging away days - we talk mainly in the context of remote working where issues of wellbeing, mental health and motivation are especially pertinent. Sam Carrington is a working stand-up comedian who has done over a thousand gigs, including three stints at the world famous Edinburgh Festival. He also runs Smirk Experience, a company that runs corporate training events about how to use the skills and techniques of comedy to improve your confidence, communication and leadership ... in their words, they "harness the power of comedy to transform people and businesses"
47 minutes | Oct 31, 2020
The End of Jobs: what knowledge and skills will we need in the future workplace?
John Tomlinson speaks to Jeff Wald about the future of work, what knowledge and skills workers will need in the future, and why he put up $10 million dollars for a prize! Jeff Wald is the Founder of Work Market, an enterprise software platform that enables companies to manage freelancers (acquired by ADP). Jeff has founded several other technology companies, including Spinback, a social sharing platform (eventually purchased by salesforce.com). Jeff began his career in finance, serving as Managing Director at activist hedge fund Barington Capital Group, a Vice President at venture capital firm GlenRock and various roles in the M&A Group at JP Morgan. Jeff is an active angel investor and startup advisor, as well as serving on numerous public and private Boards of Directors. He also formerly served as an officer in the Auxiliary Unit of the New York Police Department. Jeff is the author of The Birthday Rules and The End of Jobs: The Rise of On-Demand Workers and Agile Corporations. Jeff frequently speaks at conferences and in media on startups and labor issues. Jeff holds an MBA from Harvard University and an MS and BS from Cornell University.
37 minutes | Sep 30, 2020
How to create magic at work
In this episode I talk to author and coach Amy Lyn Durham about her approach to tackling loneliness at work through creative "magic": crearing emotional and meaningful workplace experiences Amy Lynn Durham is a U.C. Berkeley Certified Executive Coach and Emotional Intelligence Practitioner who has spent years in the corporate world successfully managing hundreds of employees for private and publicly -traded companies. She is often referred to as a Corporate Mystic due to her unique ability of providing Spiritual Intelligence (SQ) in order to energize and transform the workplace. Links https://createmagicatwork.net/ https://www.instagram.com/createmagicatwork/ https://www.linkedin.com/in/amydurhamexecutivecoaching/
39 minutes | Jul 31, 2020
Improving quality, motivation and innovation with attention to detail
In this episode John Tomlinson chats to Chris Denny about his approach to teaching attention to detail. This isn't what you might expect, it's not about to become more pedantic, or being a completer-finisher, it's about an approach to quality and thoroughness than can impact every aspect of your, and your team's, performance Chris Denny is a researcher, trainer, author, consultant, and business owner. When he is not running a business or spending time with his family, he is researching attention to detail or helping others become more detail-oriented. Chris delivers training workshops and seminars for private companies and government organizations and even does one on one coaching for high-value employees. Attention to Detail Solutions is a soft skills training company that helps individuals, companies, and organizations decrease errors, increase productivity, and improve overall quality -- beginning with the core system to improve attention to detail. His book is available here on Amazon
53 minutes | Jun 30, 2020
Five ways to engage reluctant learners with e-learning
This isn't just about how to do e-learning better, it's about how to use e-learning well to complement face-to-face learning and get more engaged learners, leave fewer people behind, improve learning retention, and make the job of the trainer more interesting and rewarding. In this episode Clint shared what he has learnt from developing Brainitz that we can apply to the corporate training world. If it works on teenagers, it's got to work on adults, surely! Clint Knox is a National Board Certified Teacher who’s taught grades 6-11th over the last 14 years. He is the CEO/Founder of Brainitz, an online video training tool that specializes in ease of use for the instructor and accountability for the student. Brainitz was founded out of a need in his own classroom and has now expanded into higher education and corporate training. For more information on Brainitz visit www.brainitz.com. Clint can be reached at email@example.com or https://www.linkedin.com/in/clintknox/
24 minutes | Jun 15, 2020
The 4Ts Model of Online Training: How to Avoid Disaster
Under pressure of lockdowns and limited travel, many of us are rushing to create a decent virtual L&D offer to fill the gap. A lot of the time this is a lecture + PowerPoint slides delivered via Zoom rather than in a classroom, and that's really not good enough. In this episode of Trainer Tools, Paul Levy argues that we need to rethink the whole thingand not just transfer the old slides online. Paul Levy is a writer, facilitator and senior researcher at the University of Brighton and also an associate at Warwick Business School. He is the author of the books Digital Inferno and the Poetry of Change. He has been researching the impact of the digital realm on our personal and working lives for over fifteen years. As the world moved into lockdown over the Covid-19 outbreak, he has been working on useful ways of transitioning from physical to digital world education, as well as the blend of both. He is director of the change and transformation enabler CATS3000. He lives in Brighton in the UK.
46 minutes | May 31, 2020
How to create a truly inclusive culture that changes people’s biases
Three white middle-aged men chat about the importance of diversity and inclusion and how Learning and Development can help create more inclusive connected workplaces. With Rich and Ralph Brandt of RDR Group When it comes to diversity trainers, Ralph and Rich are not what you’d expect. Being white males and identical twins, they’re an anomaly. And yet, Ralph and Rich are living examples that bias can change. Growing up with a twin had its benefits — a constant playmate, a study partner, and a friend. But it was also an insular experience. Their natural tendency was to flock together as they went through life. Ralph and Rich tended to be less open to “outsiders” and as young children, anything different seemed foreign and uncomfortable. To further complicate things, growing up in the early 1960s, there were no people of colour in their schools, gender roles were tightly defined and people of other religions or sexual orientations were rarely discussed. Thankfully, a cultural revolution was coming. As they entered adulthood, Ralph and Rich attended seminary and it was there that they were met with broadening perspectives and experiences that challenged and reshaped their beliefs. From this reorienting of their views, they identified their call to make the workplace a more diverse and inclusive environment for all. Much like they experienced, Ralph and Rich believe that becoming comfortable with people who are perceived as different requires openness and a willingness to change your tendencies and habits. A much needed message not only for white males but for all cultural groups, genders and generations, the Brandts are committed to helping your organization change perspectives and understand the value of diversity and inclusion.
44 minutes | Apr 30, 2020
The future of work and what it means for L&D
In this episode John Tomlinson talks to Spencer Ayres about the future of work and what it means for L&D Spencer Ayres is an entrepreneur, product designer and educator focused on enabling people to become the best they can be through human and digital experiences. Spencer (link - https://spencerayres.com/) is Co-Founder and COO of Future Builders (Link - https://futurebuilders.co) - who's mission is to make meaningful learning as impactful and easy to access as possible, with the goal of maximising personal and professional productivity. Prior to this Spencer has started and grown a number of startups, helped large organisations with the people side of digital transformation and was secondary school teacher for 8 years. Whilst at the coding bootcamp school, Makers Academy, Spencer created and spun out a new company focused on creating the best Technology apprenticeship in the country. This grew from an idea to multimillions in revenue within a year and has now become the main focus for the whole company, supporting hundreds of people to change their careers whilst being paid and utilising the Apprenticeship Levy. Whilst at Freeformers, Spencer designed and ran multiple transformation programmes across some of the biggest corporates in the country, including the Barclays Digital Eagles programme & a global digital adoption programme for 10s of thousands of HSBC staff. Spencer is also a fellow podcast enthusiast and has recently launched his own show with Nick Himowicz - The Spen & Nick Show (link: https://anchor.fm/spenandnick) where they talk about innovation, design, learning and business.
39 minutes | Mar 31, 2020
The art of elegant measures that improve learning retention
How we measure learning makes a big difference. The right measure can be motivational and harnessing gamification to get a virtuous circle going that reinforces learning, the wrong measures can do the opposite. They can be a costly overhead that reward the wrong behaviours, demotivate, and probably track things that don't really matter. In this episode I talk to Rich Lanchantin of Qstream about the importance of productivity/performance metrics in a company's ROI measurement of their L&D efforts. Rich Lanchantin sets the Qstream vision to ensure our microlearning solution delivers long term value and measurable outcomes for our enterprise customers, partners, their employees and our investors. Prior to Qstream, Rich spent 30+ years in customer success and sales leadership roles for notable life sciences and software companies. He is dedicated to listening to customer, market and internal feedback to continuously inform product, sales, services and marketing direction to fuel Qstream’s growth and customer success
34 minutes | Mar 9, 2020
The future of Learning and Development at the heart of the organisation
In February 2020, Ulead Media invited me to speak at the L&D Summit event in Madrid. My session was about the future of L&D, and what we needed to do to stay relevant and get right into the heart of the organisation. In this talk I share six things I think we need to do to achieve that. Thanks to Ulead for inviting me.
28 minutes | Feb 29, 2020
What do Marketing need from Learning and Development?
In this podcast Krystyna Gadd talks to Harriet Bell, Marketing Director from Emerald Publishing, about what their marketing department needs from Learning and Development. What's great about this interview (in my opinion) is that in the last section, Harriet's view exactly fits with my own about what we need to be doing: close partnerships with the business, focussing on problem area and performance opportunities, and co-creating content to fit their specific needs and circumstances. Harriet Bell has worked in academic publishing for over 20 years, and is now a Board member for Emerald Publishing which is an independent social science and humanities publisher. Harriet is responsible for global marketing and product development for Emerald at a time of exciting opportunity and change, moving towards innovative content formats to more broadly communicate research findings, supporting open science and above all looking at the role publishers can play in supporting research impact. Krystyna Gadd is a leading authority on accelerated learning and its application in the UK. As an engineer in a former life, it has shaped her thinking towards creating learning that creates measurable performance impact. She has been training trainers since 2008, through CIPD professional programmes and her own workshops. She has published a book “50 ways to Accelerate Learning”, which expands on her “5 Secrets of Accelerated Learning” that she shared in the Training Journal article “Quick off the Mark”. Both these publications help to dispel some of the myths surrounding accelerated learning. There are 5 broad areas or “secrets” to accelerated learning, that Krys shared in a recent article called “Get up to speed” that appeared in the Training Journal in 2016. Krystyna is the founder of How to Accelerate Learning and creator of The Learning Loop® a brand new and innovative way to train trainers, facilitators, subject matter experts and line managers. If you want to get in touch or just see some of the stuff Krys gets involved with, then you can contact her, look at her website, read her blog or view some of her short and snappy videos on YouTube.
61 minutes | Jan 31, 2020
What learning and development can learn from stand-up comedy
Stand-up comedians have to be confident storytellers who keep the attention of their audience for long periods of time, they also work hard on "finding their voice" so they know who they are when they dare to stand on stage under the lights and demand their audience's attention - so what skills and techniques do they develop to pull this off, and what can we use in L&D? Sam Carrington is a working stand-up comedian who has done over a thousand gigs, including three stints at the world famous Edinburgh Festival. He also runs Smirk Experience, a company that runs corporate training events about how to use the skills and techniques of comedy to improve your confidence, communication and leadership ... in their words, they "harness the power of comedy to transform people and businesses"
23 minutes | Nov 30, 2019
How Learning and Development can get closer to the business
In this episode, Krystyna Gadd talks to change management expert Alison Kelly from Hitachi Capital about the future of work and L&D, and how Learning and Development can get closer to the business and provide better support Alison Kelly has led a range of large scale change programmes in a number of different businesses, often focusing on organisational re-structure, changes to business processes, systems and locations. She enjoys building and leading high-performing, loyal teams and has done so in both Business Change and IT functions, being responsible for 100-150 professional delivery people at any time. She likes to take a strategic perspective and work collaboratively to bring different disciplines together to make progress. She thinks of herself as both straightforward and resilient. Krystyna Gadd is a leading authority on accelerated learning and its application in the UK. As an engineer in a former life, it has shaped her thinking towards creating learning that creates measurable performance impact. She has been training trainers since 2008, through CIPD professional programmes and her own workshops. She has published a book “50 ways to Accelerate Learning”, which expands on her “5 Secrets of Accelerated Learning” that she shared in the Training Journal article “Quick off the Mark”. Both these publications help to dispel some of the myths surrounding accelerated learning. There are 5 broad areas or “secrets” to accelerated learning, that Krys shared in a recent article called “Get up to speed” that appeared in the Training Journal in 2016. Krystyna is the founder of How to Accelerate Learning and creator of The Learning Loop® a brand new and innovative way to train trainers, facilitators, subject matter experts and line managers. If you want to get in touch or just see some of the stuff Krys gets involved with, then you can contact her, look at her website, read her blog or view some of her short and snappy videos on YouTube.
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