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There is a rapidly expanding health epidemic that is affecting millions of lives. It does not discriminate based on gender, age or geographical location. It is impacting health, education, and safety and is destroying physical and emotional health everywhere. Join Steven J. Anderson and Dr. Howard Hinden as they discuss this epidemic and what YOU can do to be an advocate for raising public awareness of this epidemic. It has the power to change and save lives. For resources mentioned in this podcast, go to: www.airwayhealth.org The post Episode 36: Global Airway Health Day with Dr. Howard Hindin appeared first on Total Patient Service Institute.

In Episode 35 of ToP Practices, Steve reflects on a dinner meeting he had with the late Chuck Daly, head coach of the Detroit Pistons and 1992 Olympic Dream Team. In this meeting, Steve left with has become a fundamental lesson ToP practicing dental teams observe today. Every team in business needs a coach. Each of us needs a coach in the various roles and responsibilities we play in life. So, if you want to win and win even bigger, don’t miss this episode and the tips you need to know in order to find and work with the right coach. ToP Practices is a podcast and can be found on Apple Podcasts (link) and Google Play (link). For more information, visit www.TotalPatientService.com. Mentioned in this episode: Total Patient Service, Institute – helping your team hear “yes” more often from your patients. Complimentary Practice Growth Analysis: https://www.scheduleyou.in/hmKDKH or email Answers@TotalPatientService.com The post Episode 35: How to “Play the Game” and Choose the Right Coach appeared first on Total Patient Service Institute.

In this episode ToP Practices, Steve is joined by Dr. Jeanette Kern, a nationally recognized expert in the fields of cosmetic and restorative dentistry. Dr. Kern shares what it takes to understand your own core values and how to leverage them to become a more fulfilled and productive person. The tips and resources Dr. Kern shares are not reserved for just your practice, but for every area in your life. If having Dr. Kern as a guest wasn’t enough, she also shared a complimentary Coaching Assessment as well as a 10-15 strategy call to help you formulate how to get to where you want to be. **We encountered some audio issues during our interview with Dr. Kern. The content is too good to miss and hope that you can tune out the glitches and receive the pearls of wisdom shared** Mentioned in this episode: Dr. Jeanette Kern’s Coaching Questionnaire : Click Here The post Episode 34: Building Your Vision with Dr. Jeanette Kern appeared first on Total Patient Service Institute.

In order to have a great marketing strategy, you have to put the “social” in social media! To help navigate the biggest mistakes dental practices are making when it comes to social media, we recruited Jack Hadley, one of the principals of My Social Practice – dentistry’s leading expert in social media marketing. Listen NOW to discover the biggest mistakes you might be making when it comes to marketing your practice digitally. Mentioned in the episode: The Dental Digital Marketing Conference (DDMC) in Lehi, UT: https://dentalmarketingconference.com/ My Social Practice: https://mysocialpractice.com/ Follow Us On Social Media! Facebook: https://www.facebook.com/TotalPatientService/ Instagram: https://www.instagram.com/topsinstitute/ Twitter: https://twitter.com/ToPSInstitute LinkedIn: https://www.linkedin.com/company/total-patient-service Pinterest: https://www.pinterest.com/totalpatientservice/ YouTube: https://www.youtube.com/channel/UCi2W45knzP4pun-gaOIVhkQ/featured The post Episode 33: The Biggest Social Media Marketing Mistakes Practices Make with Jack Hadley appeared first on Total Patient Service Institute.

For the last several years, Steve has been honored to present “The Last Lecture” at the Texas A&M School of Dentistry. This year, he did something different – he asked the 4th year dental students to write down their most pressing question or concern on their mind. Their answers led to 3 quick reminders to help fast-forward personal progress, no matter where you are at on your personal and professional path. Listen in for the three obstacles that stand in the way of making firm, confident decisions in this week’s episode. Mentioned in this episode: Eagle University: www.EagleUniversity.org Mindset by Carol Dweck: purchase The post Episode 32: A Practical Guide for Decision Making appeared first on Total Patient Service Institute.

No matter where you are in your career, there are some trends in clinical dentistry that merit some serious consideration. While new developments happen on a regular basis, it takes 20-25 years for many of them to make it to the front lines of healthcare. In this episode of ToP Practices, Steve takes a look ahead and down the road at three powerful, clinical trends and how they might guide you as you plan your own professional, clinical journey. Mentioned in this episode: Crown Council Qualified Member Network: www.CrownCouncil.org or email Director@CrownCouncil.org No More Hygiene CE Course: www.NoMoreHygiene.com The post Episode 31: Dental 2059 appeared first on Total Patient Service Institute.

For decades the hygiene department has been treated like a necessary evil in the dental practice. No More! With what we know NOW about the true nature of periodontal disease, the hygiene department has the potential to become a major center for health, wellness and production in the practice, changing and savings patients lives. In this episode of ToP Practices, Registered Dental Hygienist Andrea Owens from the practice of Dr. Tommy Nabors joins us to share how to produce as much out of the hygiene department as the doctors produce in the restorative. Mentioned in this episode: No More Hygiene CE course: www.NoMoreHygiene.com The post Episode 30: Reinventing Your Hygiene Department with Andrea Owens, RDH appeared first on Total Patient Service Institute.

Decisions, decisions. We make them every day, some more consciously than others. But we are always making decisions. Why, then, do we make such poor team decision? They are different than individual decisions and we usually mess it up. In Episode 29 of ToP Practices, Steve focuses on three different team decision and how to set them up for success in the practice. Mentioned in this episode: Total Patient Service Leadership Academy: https://totalpatientservice.com/seminars/leadership-academy/ The post Episode 29 – Three Team Decisions appeared first on Total Patient Service Institute.

In the digital age of internet marketing, online reviews, and social media, asking for referrals can easily be forgotten. While reviews help your marketing just like asking for a testimonial, they are reactive – people see them when they are already looking for a dentist. So, what is your asking for referrals system? Consistent results come from consistent habits. How do ToP practices execute on a well-designed referrals system? In this episode of ToP Practices, Steve identifies 4 essential steps to a good system to ask for referrals. Mentioned in this episode: eBook – Online Reviews and Referrals: Secrets of Harnessing the Mighty Power of Word-of-Mouth Marketing for Your Practice: https://uzax720b.pages.infusionsoft.net Crown Council Webinar – More New Patients for No More Money: https://ul301-632665.pages.infusionsoft.net My Social Practice: https://mysocialpractice.com/ The post Episode 28 – Never Ask for Referrals…Unless You Do These 4 Things! appeared first on Total Patient Service Institute.

One thing we believe is that it is a lot easier to copy genius than it is to create mediocrity. With that, we are constantly on the search for genius in lessons learned that can be applied in any environment, as well as mentors. We were excited to meet our newest mentor, The Iron Cowboy – James Lawrence – at this year’s Crown Council Annual Event. James has done the unthinkable: completing 50 Ironman races in 50 states in 50 days. There are some fascinating lessons to learn from this extraordinary physical fete and in this episode, Steve shares 7 things you can learn from someone who has done the impossible. Mentioned in this episode: The Iron Cowboy – James Lawrence: https://www.ironcowboy.com/ Book: Mindset by Carol S. Dweck Hal Elrod – Miracle Morning: https://halelrod.com/ The Crown Council Annual Event: https://www.ccannualevent.com/ The post Episode 27 – Doing the “Impossible”: Secrets from the Iron Cowboy appeared first on Total Patient Service Institute.