Beyond Champagne & Balloons: Why Stellar Client Experiences are the Future of Real Estate
[Minor technical difficulties caused Tom’s audio to be not quite up to our usual standard, but the content of this episode is so strong we didn’t want to prevent you from hearing it. Please excuse the inconvenience.]
“What other ways can we show gratitude?”
It’s this question that led Matt Farnham to become one of the top real estate teams in Las Vegas. In an era when consumers are demanding better real estate services, Team Farnham specializes in providing “wow” experiences for their clients throughout every step of the transaction.
And as a result, they’re on track to help more than 150 families buy and sell real estate in 2021. Matt joins me on today’s Tom Ferry Podcast Experience to provide the backstory behind his unique approach, the “nuts and bolts” of how they pull it off, and everything they’ve done to truly differentiate themselves in the Las Vegas real estate market.
Unless you’re already providing the absolute ultimate in personalized service, this is one episode you cannot miss – because I strongly believe Matt and his team are setting the standard for the future of our industry.