35 minutes | Jun 30th 2016

Episode 5 - Jerry Durham

In the fifth episode of The Voice of the Patient podcast, Jerry Durham joins the show as a guest. He's doing a ton of work around relationship-centered care that's challenging the status quo of healthcare.  He's also written a blog for this website answering the questions: What is "Customer Service" and How do we improve it? Great conversation, great resources offered to step up your game as a caregiver.
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