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Robert More is an IICRC Certified Triple Master, which is no easy task in the restoration industry. We wanted to have Robert on as he is a SUPER TECH. Robert has worked his way up over the years to now move into a management role, but he takes us along on his journey as he worked his way up the ladder.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.   

We were able to talk to different influencers at the Alacrity ACCESS Conference that were very entertaining and had a lot of great information to offer.   We spoke with:Jodi Cambell from Homee,Tony Triola from Verisk Analitics,Joyce Gabriel from LandAll Restoration,Shaun Quinn from Zoleman Restoration,Jerry Lawrenc from the Tape Guys.These are some great people you will get a lot of value out of listening to!Enjoy the podcast.

Josh Turley is a 3rd generation business owner at RTA Fleet Management Software in the trucking industry. Josh had a post about how to pick and create good team members on social media and we know we needed to have him on the show to elaborate.This was an amazing conversation with a very thoughtful and intentional person. This is a very important lesson to hear for every business owner.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Eric and Larry give a breakdown about what is going on at Super Tech U and Eric shows why soft skills training is so important when he had an HVAC contractor do a bid at his house recently.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

The Blue Collar Nation podcast comes to you live this week from the Access Conference in Orlando, Florida to bring you an expert panel on employee attraction and retention. With Chuck Violand, Michelle Blevins, Lisa Lavender, and Leighton Healy on the panel, it was a real eye opening experience as to what home services companies need to do to make sure they have the talent they need to compete in the marketplace.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Everyone that listens to the show with any regularity knows that Larry and Eric are HUGE fans of referral marketing. In fact, referral marketing was Larry's full time job at Shamrock Cleaning and Restoration.  Larry is often known as the "Pineapple Man" for his penchant for delivering pineapples to referral clients every month.Eric and Larry go deep on how to do referral marketing to grow your business and even address how to go door to door even when you hate that kind of thing. Give a listen and learn how to take your sales numbers to the next level with referral marketing.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Indoor air quality is a topic few contractors like to think about, but it affects all of us. If you are the client, you want to make sure you are safe in your home. If you are the contractor, you want to limit any potential liability. We sat down for a great chat with Doug Hoffman and Lance Eisen of NORMI to learn what we all need to know and how to get the proper training to make sure our indoor air quality game is on point.Go to www.normi.org for more information on what we talked about today and to learn about educational opportunities for you and your team.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Meet Brandon Reece and Chris Nordyke from Floodlight Consulting and Head, Heart and Boots Podcast. Brandon and Chris are in many ways a mirror image of Eric and Larry and share an amazing business partnership. In this episode, the boys go deep on the many issues faced by entrepreneurs and how to manage living on the razors edge of being a business owner. This show was chock full of knowledge bombs from Brandon and Chris and a very raw look at what it looks like behind the scenes to be in business for yourself.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Jim Prom, long time General Contractor and Soft Wash guru, Spray Away SoftWash, visited the show this week to talk about an often misunderstood art and science, estimating. To insure you are making enough money to grow a thriving business, any company has to have a good handle on proper estimating techniques. TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R MagazineC&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

Today Eric and Larry had on Rich Malachy of the Fedd Group and Malachy Parts and Service. Rich's passion for building a better industry for those you service restaurant equipment came through loud and clear on this episode. Rich and the guys talk about creating "Gold Collar" technicians, fighting off the big boys as private equity money creates behemoth companies to compete with, and how creating an association of vendors, suppliers, and service companies can make for a better industry for all involved. This was an amazing episode and should not be missed by anyone, regardless of what industry they work in.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by Super Tech University.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.SPONSOR: C&R Magazine C&R magazine is the leading periodical in the Cleaning and Restoration industry. Owner and editor, Michelle Blevins, has brought printed copies back from the dead to increase reader experience. Go to www.candrmagazine.com to get your free copy sent directly to your home or business.

 In this episode Eric and Larry sit down with business coach Santiago Arango of Phenomenal Products to talk about what makes for a good coach and also a good student. We all know coaches in our respective industries whom take clients from "zero to hero" with their input. Some companies and owners thrive under the guidance of a coach, while others always seem to flounder. What separates the companies that make big changes from the ones that seem to never make the progress they desire.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

We had our good friend Larry Cooper on the show this week to talk about all the nasty stuff we never like to think about, but need to as home service professionals. We also talk about the upcoming Experience trade show in Cincinnati April 6-8, 2022.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

All of us in the home services dream of one day locking down 7 figure contracts with multi-national corporations. The problem is most companies don't even know where to begin when trying to find out how to get these contracts. Today Eric and Larry have on Chris Allen. Chris has been a purchasing agent for services for many years at several worldwide corporations. Listen to Chris as he lays out the do's and dont's of getting big contracts.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

Millennials and Generation Z will be making up the bulk of our future technicians in all trades. As the trades evolve and change, the way in which techs are trained will need to evolve, too. Larry and Eric sit down for an in-depth conversation with Lisa Warner and Cheryl McRae of AMP Creative to go deep on what the future of training will need to look like to engage and get younger people excited about a career in the trades. TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

This week the boys are running the show without a guest. With the recent passing of Eric's father, he talks about his Dad's strong work ethic and just putting your head down and making it happen.  The boys also share what the mission, vision, and goals are for the newly rebranded company Super Tech University.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

Want to learn about a little known and lucrative business or add on service for your home services business? Listen to how our good friend, Jim McDonough, of Veterans Cleaning Solutions created a thriving business using a little used add on service to propel his business revenues and profits.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

Eric and Larry had the pleasure of restoration industry expert and author Rachel Stewart, 𝗖𝗘𝗢/𝗙𝗼𝘂𝗻𝗱𝗲𝗿 𝗼𝗳 𝗫𝗰𝗲𝗹𝗲𝗿𝗮𝘁𝗲 𝗥𝗲𝘀𝘁𝗼𝗿𝗮𝘁𝗶𝗼𝗻 𝗦𝗼𝗳𝘁𝘄𝗮𝗿𝗲. Rachel is a thought leader in the industry and has great insights for all home services industries.  Rachel also has a podcast, Restore Your Power to Succeed you will love.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.Sponsor:For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

We had Leighton Healy of KnowHow on the show to talk about various topics including technician retention and how to keep them with you longer, Leighton learning to swim in Pablo Escobar's pool, and the Restoration Survey and how your data can help shape the industry. This is a great episode with a super smart and engaging guest.TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

Joe Crisara is widely know as THE trainer for sales in the trades.  Joe's long tenure in the HVAC industry along with more than a decade teaching trades people the proper way to do in-home sales means Joe knows a thing or two.  In this episode, Eric and Larry sit down with Joe to get feedback as to what constitutes a great in-home sales call. Joe has so many nuggets to improve the sales techniques from home service professionals. So sit back and enjoy Joe's master class on in-homes sales for technicians and estimators. If you are interested in more from Joe and his teachings, please visit Service MVP to get the help you need in your business.For more information on daily training for your technicians in all aspects of their jobs, please visit the following sponsor's website below:TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.For Information on Building Systems for Your service company, Al Levi's 7 Power Contractor is the place to go. Get discounts on packages using our Blue Collar Nation code:www.7powercontractor.com/bcn

Home services is a difficult line of work. We spend our days in other people's homes and businesses dealing with their stress, angst, and sometimes craziness on their home turf.  Although rarely talked about, this can cause field technicians, CSR's, and DSR's large amounts of stress. Please give this one a listen. Lisa Warner grew up in a blue collar home with parents who owned and operated an HVAC company. Cheryl McRae previously worked at Scorpion prior to moving to AMP Creative and has a ton of experience dealing with contractors from all over the country. TITLE SPONSOR: MORNING TECH MEETINGThis episode it brought to you by www.morningtechmeeting.com.  Don't lose money in the field because your service techs are not great at sales, customer service, and communicating with clients.  Morning Tech Meeting has video lessons that can be sent directly to your tech's phones for training. See other great podcasts we enjoy on our Blue Collar Nation Podcast Facebook page.