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Retail Doctor Group - Consumer and Retail Transformation Experts
28 minutes | Oct 20, 2022
Understanding the Future Retail Landscape
In this session RDG CEO, Brian Walker invites Business Futurist and Strategist Morris Misel to discuss the future retail landscape, with a focus on technology and its accessibility. What is the purpose of technology in retail? Is all retail governed by technology? Join us as we delve into what will happen in the future of retail. Listen more here!
19 minutes | Sep 28, 2022
The Future of Technology Part 2
In this session RDG CEO, Brian Walker continues his conversation with our guest Business Futurist and Innovation Expert Craig Rispin to discuss some of the levers of the Future of retail. Join us as we delve into technologies of the future, with further discussions on the omniverse. What do we expect to happen in future years to come in retail? Listen more here!
24 minutes | Sep 7, 2022
The Future of Technology Part 1
In this session RDG CEO, Brian Walker welcomes back our guest Business Futurist and Innovation Expert Craig Rispin as we discuss some of the levers of the Future of retail. Join us as we delve into technologies of the future, with a focus on AR, the metaverse and multichannel retailing. What do we expect to happen in 2030? What will be the new norm? How will it affect consumers and retailers? Listen more here!
23 minutes | Aug 21, 2022
The Future of Consumers - Understanding Consumer Trends
In Episode 4, our COO and Head of Insights Anastasia Lloyd-Wallis discusses 8 consumer trends that were identified by RDG Insights Division at the start of 2022 and how they conducted research frequently to truly understand how consumers feel and what we can expect them to do in the next 6-12 months. How has COVID affected consumer behaviour? What trends have we seen and what trends are we going to see moving forward? We hope you enjoy this session and learn some useful insights!
75 minutes | Jul 18, 2022
State of the Nation 20 - 2022 Consumer and Retailer Sentiment
How are consumers feeling about the year ahead? How will this affect their behaviours with retailers? Plan to grow. Listen to guest speaker Adrian Lemme, Director, Retail and Gaming Research at Citi and Retail Doctor Group's CEO Brian Walker and COO Anastasia Lloyd-Wallis as we delve into the latest insights from RDG proprietary research into Consumer and Retailer Sentiments.
39 minutes | Jul 12, 2022
The Future of Consumers - Technology and Connectivity
In Episode 3, Anastasia invites Adam Renn from Aussie Broadband to customer behaviour in the past few months and what is bound to happen in the future. How has COVID-19 impacted the telco space? What are consumer expectations and how do you give customers what they want immediately? We hope you enjoy this session and learn some useful insights!
11 minutes | Jun 22, 2022
A Conversation with Damian Walton
In this second episode, we welcome Damian Walton, President, and CEO of Florsheim APAC. We hope you enjoy the conversation.
23 minutes | Jun 15, 2022
The Future of Consumers - Building Customer Advocates
Welcome to The Future of Consumers Podcast hosted by our COO Anastasia Lloyd-Wallis. In Episode 2, Anastasia invites Marketing Specialist Lesley Knight and CMO Joanna Robinson from Chatime Group to discuss how to build customer advocates and effectively go beyond the transaction, as well as consumer trends for the near future. Who are your customers and how can you best represent them? How do you reward loyalists? We hope you enjoy this session and learn some useful insights!
84 minutes | Jun 10, 2022
State of the Nation 19 - The Future For Franchising
What will happen to the Future of Franchising? As we move towards a retail ecosystem for brands, we start to see centralised data and greater brand consolidation as well as customers shopping across multi channels. Join guest speakers: Richard Thame, CEO of Couriers Please, Anthony Grice, CEO of Clark Rubber, and Jake Bromwich, CEO and Managing Director of RAMS as we discuss the importance of Customer Experience and how retailers can effectively create a unique and enhanced experience for their customers.
32 minutes | May 24, 2022
The Levers of Retail's Future
In this session RDG CEO, Brian Walker welcomes back our guest The Retail Futurist Howard Saunders as we discuss some of the levers of the Future of retail. Join us as we discuss the rapidly evolving consumer mindset, and as we encounter emerging concepts, metaverse development, as well as a robust discussion around what’s at the heart for this drive for consumption, and how the screen in front of you has truly become your own universe.
12 minutes | May 17, 2022
A Conversation with John Papagiannis
The best retail brands are led by some of the most inspirational and visionary leaders. Alongside other aspects, our annual Australian Retail Innovators Awards celebrate innovative retail leaders across the country. This podcast series features insightful conversations between our CEO, Brian Walker and these leaders. In this first episode, we welcome John Papagiannis, Director of Leasing & Retail Solutions and Director of Development and Asset Management for New Zealand at Scentre Group. We hope you enjoy the conversation.
24 minutes | May 9, 2022
The Future of Consumers - Understanding Customer Loyalty
Welcome to the first episode of The Future of Consumer Podcast with our COO Anastasia Lloyd-Wallis. This month, Anastasia invites Mike Ainsworth from Barbeques Galore to discuss our current 'borderless' retail landscape and the importance of understanding how customers interact with brands. How do customers want to be treated? How do we connect with customers beyond a transaction? We hope you enjoy this session and learn some useful insights!
24 minutes | Apr 27, 2022
The Death of the Iphone with Jason Greenwood
As technology continues to advance, major tech companies are heavily investing in devices and capabilities to open the metaverse to users worldwide. How will this then change the way consumers shop in the future and at which rate? Listen to the conversation between our CEO Brian Walker and Jason Greenwood, our frequent guest from Greenwood Consulting New Zealand on what the future of retail looks like with the growth of the metaverse.
24 minutes | Mar 29, 2022
Future of Global Retail
In this month's episode, we welcome Brian Solis, a global innovation evangelist from Salesforce, from the US to discuss the changes in the global retail sector, particularly shoppers' behaviours, that are accelerated by the pandemic. Brian Solis and our CEO Brian Walker will together explore emerging concepts such as "Shopping at the edge" and how retailers can apply new technology and insights to maximize engagement at all touchpoints on the customer journey. We hope you enjoy the session."
36 minutes | Feb 15, 2022
Welcome to this latest episode of the Future of Retail Podcast Series. In this episode, we welcome Kelly Slessor, CEO of ShopU, Ahbi Vohra, CEO of Okkular and Matthew Craig, Director of MindArc to join CEO Brian Walker in a conversation about Fluid Retail. When omnichannel becomes a hygiene factor for businesses and technology advances at a rate that we've never seen in history, how can retailers both differentiate and stay ahead of the curve? We look forward to answering these questions.
78 minutes | Feb 10, 2022
State of the Nation 18 CEO Breakfast Event: Reset - Realign - Restart
Welcome to RDG's first hybrid event of 2022. In this CEO Networking Breakfast, CEO Brian Walker and COO Anastasia Lloyd-Wallis delivered the most updated consumer and retail trends that will make an impact in 2022 and beyond. We were also delighted to feature Ian Bailey - Managing Director of Kmart Australia in a discussion on his journey with Kmart, the secret behind their success and the sharing of valuable business fitness™ tips. We hope you enjoy the session.
26 minutes | Jan 25, 2022
Future of Brand and Humanism in Retail
In this first episode of 2022, travel to the future of retail with our CEO Brian Walker and Frank Quix, CEO of Q&A Insights Consultancy from the Netherlands. Frank is also the chairman of the Ebeltoft group – a global alliance of retail consultancy of which Retail Doctor Group is an elected Australian member of. Join us as we discuss the future of brand and humanism in the retail world, how tech advancement is gradually shifting all aspects of retail from customer experience, supply chains to new retail models. Welcome back and we hope you enjoy the conversation!
32 minutes | Dec 16, 2021
Back to the Future of Retail
In this session, join our CEO Brian Walker in his lively conversation with UK-based futurist and retail evolution champion Howard Saunders, who has continuously challenged the norms. Join us as we discuss the changing consumer mindset in today's rapidly evolving climate, and as we encounter emerging concepts such as the god of data and ego graphics.
24 minutes | Nov 22, 2021
The Future of Retail - Future of Brick-and-mortar
Moving through a long period of lockdown, the retail stores have transformed significantly as a result of the changing shopping behaviours and advancement of technology. Join our CEO, Brian Walker, and CEO of Echochamber, Matthew Brown in the UK as they discuss how physical retail evolves with critical implications for retail leaders in the post-pandemic world.
72 minutes | Nov 17, 2021
State of the Nation 17 - How to deliver a game-changing customer experience
From the way they connect with brands to how they pre-research, consumers have come out of COVID-19 lockdowns with different shopping behaviours and expectations. Strategies that worked a few months ago may no longer entice to your target market. Join Retail Doctor Group CEO, Brian Walker, RDG COO & Head of Insights, Anastasia Lloyd-Wallis as we welcome our guest speakers: Amber Manning, CEO of Just Cuts, Mahassen Haddad, General Manager of Max Brenner and Stephen Younane, CEO of Retail Prodigy Group as we discuss the importance of Customer Experience and how retailers can apply the latest consumer insights to create relevant experience at all touchpoints.
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