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The Racami Record
31 minutes | 5 months ago
Ep. 5 - Racami Livestream Event | Customer Panel Session | COVID-19 Lessons
Last month we hosted a livestream event and invited our customers to participate on a panel. We wanted to share with the audience valuable insight and actionable tips to navigate these unprecedented times NOW and in the FUTURE! The panel comprised experts such as a government print center, a transaction processor, a marketing and commercial printer, and an insurance company. Thank you for participating Dina, Mike, Danelle & Pamela.
19 minutes | 9 months ago
Ep. 4 - How Software Enables More Efficiency in Your Shop with Mike Zink
In this episode of The Racami Record, Bill Schuhlein, Racami’s Director of Channels converses with Mike Zink, Marketing Product Manager of Software Partner Relationships at Canon Solutions America. They touch on different topics regarding how software enables more efficiency in print shops, why targeted printed documents improve the customer experience, the value of document archiving and the importance of having a unified view of all software and hardware in your shop.
8 minutes | 9 months ago
Ep. 3 - The Importance of Reliability in Multi-channel Communications
Multi-channel delivery is not a one-way push of communications, but a dialogue between the consumer and the company. This interaction through websites and other channels is useful for generating the next communications that the company sends out and driving improvements in the customer experience. In this episode, Matt explores the concept of reliability and its importance in the creation and distribution of consistent, relevant and personalized customer communications to propel customer loyalty.
10 minutes | 10 months ago
Ep. 2 - New Year New Flow: A Conversation With Our CEO
In this second episode of the Racami Record, our EVP of Sales & Marketing, Matt Mahoney, and, Racami's President & CTO, Hani Khalaf, discuss everything from Racami's start to new trends and innovations surrounding the print & workflow automation industry.
9 minutes | 10 months ago
Ep. 1 - Pilot / Why You Need to Subscribe
In this first Racami Record episode, our EVP of Sales & Marketing, Matt Mahoney, introduces the podcast and explains why you need to subscribe!
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