Why Practice Managers need a staff training strategy
In this episode, Tracy and Alison discussed mandatory training and how practices can ensure that all of the team have adequate training to meet regulations. They also talked about what the CQC looks for as evidence to prove that the practice is meeting the key lines of enquiry with training being delivered and monitored according to people’s roles.
- Mandatory training
- Training requirements to meet your practice
- Training matrix
- How QCS can help with a policy and skills matrix