53 minutes | Feb 22, 2022
Purpose & Principles I S2 E48: Dr Matt Pollard & Scott Saxton -- Continuous Improvement in Patient Care
Listen in with Dr. Matt Pollard and Scott Saxton, two of the leaders of continuous improvement at Intermountain Healthcare. This journey has brought incredible and meaningful results along the way. Hear the stories and be inspired! Dr. Pollard is the Vice President of Continuous Improvement at Intermountain Healthcare. His passion is engaging leaders, physicians and caregiver teams in improving healthcare and patient outcomes through Continuous Improvement. He has trained many healthcare providers in the use of Continuous Improvement and has presented at multiple national conferences and healthcare organizations across the country. Scott has been involved with Lean and Continuous Improvement efforts for 27 years. He left manufacturing (after 23 years at Autoliv) and 9 years ago he began applying Lean in Healthcare by accepting a position as Northern Region Continuous Improvement Director for Intermountain Healthcare. This started as a Pilot only in the North region. With the success of implementing Lean in the North, top leadership at Intermountain Healthcare chose to adopt the Continuous Improvement Model (Lean) at a system level. Since then Scott has been asked to work at a system level, responsible for supporting Intermountain Senior leaders over hospitals, clinical services and Clinics as the Assistant Vice President of Continuous Improvement. Intermountain has seen over 250K thousand implemented ideas from their employees, millions of dollars in cost savings and significant improvement in Quality metrics. The adoption and practice of the Intermountain Operating Model is credited from Intermountain’s Senior Leadership as the reason for improved results as they own and drive accountability.
39 minutes | Feb 17, 2022
Purpose & Principles I S2 E47: Katie Anderson -- Learning to Lead, Leading to Learn
Katie Anderson is an internationally recognized leadership and learning coach, consultant, and professional speaker, best known for inspiring individuals and organizations to lead with intention and increase their personal and professional impact. Katie is passionate about helping people around the world learn to lead and lead to learn by connecting purpose, process, and practice to achieve higher levels of performance. Her book Learn more at KBJAnderson.com | LearningtoLeadLeadingtoLearn.com Learning to Lead, Leading to Learn: Lessons from Toyota Leader Isao Yoshino on a Lifetime of Continuous Learning is an international #1 Amazon bestseller.
39 minutes | Jan 26, 2022
Purpose & Principles I S2 E46: Scott Miller -- Master Mentors
Scott Miller serves as a consultant and advisor after spending twenty-four years with FranklinCovey Co., as the Executive Vice President of Thought Leadership. Here, we talk about his new book: "Master Mentors," and what he learned from so many great people along the way. He is the host of the FranklinCovey sponsored On Leadership With Scott Miller, a weekly leadership webcast, podcast, and newsletter that features interviews with renowned business titans, authors, and thought leaders and is distributed to more than six million business leaders worldwide. He was the host of the weekly radio program Great Life, Great Career With Scott Miller on iHeartMedia’s KNRS 105.9. This radio program and podcast provide insight and strategies drawn from FranklinCovey’s leadership principles and from Miller’s career and personal life experience to assist listeners in becoming more effective as business leaders and to improve their personal performance. Additionally, Miller authors a weekly leadership column for Inc. Magazine.
41 minutes | Dec 1, 2021
Purpose & Principles I S2 E45: Bryan Crowell -- Own the Gap & a Leader‘s CI Journey
Bryan Crowell is the COO at Peterson, Inc. Previously, he was a senior leader of the continuous improvement work at Intermountain Healthcare, the VP of Operations for ATK Armament Systems Group, headquartered in Clearfield Utah, and a former plant manager at Autoliv Airbag Module Plant in Ogden Utah. Bryan has had the opportunity to lead multiple organization through cultural transformation. With the combination of structure, processes and leadership behaviors Bryan has demonstrated the ability to engage all team members to drive results. Employees under Bryan’s leadership and processes have implemented over 500K ideas being recognized as world class throughout industry. Mr. Crowell had the opportunity to set up the first model TPS area at the inflator facility for Autoliv, under the tutelage of Harada-san from Toyota for three years. He received a Bachelor in Physics from WSU, and an MBA from Utah State.
27 minutes | Oct 29, 2021
Purpose & Principles I S2 E44: Stephen MR Covey -- High Trust in a Low Trust World.
Stephen M. R. Covey is a New York Times and #1 Wall Street Journal bestselling author of The SPEED of Trust—The One Thing That Changes Everything. He is the former CEO of Covey Leadership Center, which, under his stewardship, became the largest leadership development company in the world. Stephen personally led the strategy that propelled his father’s book, Dr. Stephen R. Covey’s The 7 Habits of Highly Effective People, to become one of the two most influential business books of the 20th Century, according to CEO Magazine. As President and CEO of Covey Leadership Center, Stephen nearly doubled revenues while increasing profits by 12 times. During that period, the company expanded throughout the world into over 40 countries, greatly increasing the value of the brand and enterprise. The company was valued at $2.4 million when Stephen was named CEO, and, within three years, he had grown shareholder value to $160 million in a merger he orchestrated with Franklin Quest to form FranklinCovey. Stephen co-founded CoveyLink, a consulting practice, which focuses on enabling leaders and organizations to increase and leverage trust to achieve superior performance. Stephen recently merged CoveyLink with FranklinCovey, forming the Global Speed of Trust Practice, where Stephen serves as Global Practice Leader.
42 minutes | Oct 21, 2021
Purpose & Principles I S2 43: Kris Cox - Stop Decorating the Fish
Kristen Cox is the world's leading authority on how to apply the Theory of Constraints to governments and non profits. She is perhaps best known for her work as the former Executive Director of the Governor's Office of Management and Budget (GOMB) for the State of Utah where she orchestrated a 35 percent improvement across Utah's $20B executive branch. It was 2008, and I was in serious trouble... I was leading a state agency in Salt Lake City during the economic crisis. The worse the economy got, the more citizens came to us looking for help. And the economy was getting worse by the day. Caseloads were up by 60 percent. Common sense would say I needed to hire 60 percent more employees and lease the office space to house them. But that was out of the question. We all knew what was coming: budget cuts. My team was stressed out, overworked, and worried. Truth-be-told, so was I. I started trying different approaches--knowing there had to be a better way. Most failed. One showed promise, but it clearly wasn't going to work out of the shrink wrap--it was built for business and industry. It would need to be modified to work in government. So, that's what my team and I did. We tweaked, experimented, failed, learned, and then...we figured it out. We were not only able to meet the unprecedented demand, but improve quality, and we returned $30 million back to the General Fund--we didn't need it. Morale was restored. We were a team again knowing we just pulled off a huge accomplishment against all odds. Soon after, the Governor made me executive director over an agency that would oversee the state's $20 billion budget and all of the executive branch's operations. Together, we set an ambitious target to improve all of state government by 25 percent. We improved by 35 percent. I started sharing our story online. We organized the biggest conference of its kind in the world, and I co-authored two books. I've now applied this in over 200 systems in a huge variety of settings. It works.
57 minutes | Sep 15, 2021
Purpose & Principles | S2 Episode 42: Roger Martin -- When More Is Not Better
Roger L. Martin is Professor Emeritus at the Rotman School of Management at University of Toronto, where he served as Dean from 1998 to 2013, and as Institute Director of the Martin Prosperity Institute from 2013 to 2019. In 2013, he was named Global Dean of the Year and in 2017, he was named the world's #1 management thinker. He has published 11 previous books including, most recently, Creating Great Choices with Jennifer Riel; Getting Beyond Better with Sally Osberg; and Playing to Win with A.G. Lafley, which won the award for Best Book of 2012–13 by Thinkers50. He has written 28 Harvard Business Review articles. Martin is a trusted strategy advisor to the CEOs of many global companies and originally hails from Ontario, Canada.
39 minutes | May 28, 2021
Purpose & Principles | S2 Episode #41: Mike & Katie Stallard
Michael and Katie Stallard are partners of E Pluribus Partners and the Connection Culture Group, leadership training and consulting firms based in Greenwich, Connecticut. Their clients have included Costco, Memorial Sloan Kettering Cancer Center, NASA Johnson Space Center, Qualcomm, U.S. Air Force, U.S. Treasury Department, Turner Construction and Yale-New Haven Health. Texas Christian University founded the TCU Center for Connection Culture based their work. Michael and Katie are coauthors of Connection Culture and Michael is the primary author of Fired Up or Burned Out.
33 minutes | Jan 22, 2021
Purpose & Principles | S2 Episode 40 - Jared Spataro, VP Microsoft on Humanizing the Workplace
Jared Spataro is a Corporate Vice President at Microsoft. This conversation starts fast and is packed full of insights and research that Microsoft is reviewing as they design for the future. Here, we specifically look at how we humanize the workplace of the future. In his current role, Jared is responsible for Microsoft 365, including business management, product and partner marketing, and go-to-market programs. He joined Microsoft in 2006 and has focused on productivity in various marketing, product management, and business roles at the company over the last 13 years. Prior to Microsoft, Jared worked in a number of small- and mid-sized technology companies in a variety of roles, including engineering, product management, product marketing, business management, and sales.
40 minutes | Dec 4, 2020
Purpose & Principles | Episode 38 - David Taylor-Klaus: Mindset Mondays
Listen in as serial entrepreneur, David Taylor-Klaus and I talk about coaching and mindsets. David brings decades of experience to his current professional playground at DTK Coaching, where he’s spent a dozen years coaching successful entrepreneurs and senior executives. Through coaching, David’s clients uplevel from leadership competency to leadership mastery. The result: dramatic shifts in their performance and career trajectories and in personal fulfillment. Understanding that a powerful leader exists in each of us, David empowers his clients — both individuals and teams — to unearth and unleash their leadership potential and take an active, intentional, and dynamic role in their professional and personal lives. Over three decades, focused on senior executives and the teams they lead, David has coached or consulted with thousands of companies spanning the public, private, and not-for-profit sectors. An addictive life-long learner, David holds a wide array of professional certifications: Professional Certified Coach (PCC) from the International Coach Federation, Certified Professional Co-active™ Coach (CPCC); Certified Team Performance Coach™ (one of the first); and a Certified Conversational Intelligence® (C-IQ) Coach. He is a 15-year member of Vistage International as well as a Vistage Speaker. Driven by a passion for growth and creativity, David’s personal and professional worlds clearly reflect a journey in pursuit of excellence, always with a great deal of humor and heart. Known for his sharp intellect and incisive ability to see and say what others do not, David balances fierce candor with genuine compassion. Recent empty-nesters, David and his wife live in the heart of Atlanta with their dogs.
33 minutes | Dec 4, 2020
Purpose & Principles | Episode 37 - Dana Rizer: What are you hungry for?
Dana Rizer is a lifelong food enthusiast, wellness leader, and educator. Join us hear as we talk about the four forms of hunger and how malnourishment is more than food. As a part of the founding team at FEAST—a non-profit dedicated to promoting wellness and enriching lives through the power of healthy foods and human connection—she had the honor of co-creating its wellness curriculum and training methodology, as well as helping the organization grow to reach more families locally, regionally and nationally. As Executive Director, she is proud to lead the small and mighty team working to realizing FEAST’s vision, to see that all individuals have equal access to the conditions that create health and wellness. Dana has a Master’s degree in Food Studies and Food Systems from New York University, and a nutrition-focused professional culinary certification from the Natural Gourmet Institute for Health and Culinary Arts. She is a 500-hour Advanced Registered Yoga Teacher, a lead teacher at Wanderlust Hollywood and Wanderlust TV, and spent many years on the faculty of the Nosara Yoga Institute as a head facilitator for their annual 200-hour professional yoga teacher trainings.
43 minutes | Nov 18, 2020
Purpose & Principles | Episode 36 - Jeff DeGraff
This is a great conversation with innovator, Jeff DeGraff. Want to think about things differently? Listen in as we discuss disruption, opportunity, creativity and Jeff's new book "The Creative Mindset." Jeff DeGraff is both an advisor to Fortune 500 companies and a professor at the Ross School of Business at the University of Michigan. His simultaneously creative and pragmatic approach to making innovation happen has led clients and colleagues to dub him the “Dean of Innovation.” He has written several books, including Leading Innovation, Innovation You, and The Innovation Code. Jeff’s thoughts on innovation are covered by Inc., Fortune, and Psychology Today. He has a regular segment on public radio called The Next Idea. His most recent book, The Creative Mindset, brings 6 creativity skills to everyone.
29 minutes | Nov 13, 2020
Purpose & Principles | Episode 35 - Becky Robinson, CEO Weaving Influence
Becky Robinson is the founder and CEO of Weaving Influence, an online influence building company. She works with authors and thought leaders to help them show up online in the same powerful and compelling ways they show up in real life. On a personal note, Becky is a wonderful friend and just an all around great human being. I really enjoyed this conversation and you will quickly see why as you listen to her here. Vulnerable, compassionate, brave and leading a cool company, I am happy to bring Becky to the Purpose & Principles podcast.
29 minutes | Oct 26, 2020
Purpose & Principles | Episode 34 - Eileen McDargh - Burnout to Breakthrough
Eileen McDargh has been called a hope merchant although she says she has been put on earth for comic relief. She’s an internationally recognized keynote speaker, master facilitator, and award-winning author with expertise in resiliency and leadership. Her articles have appeared in countless publications, and two of her seven books have been awarded national recognition. In 2020 Global Gurus International, a British-based provider of resources for leadership, communication, and sales training, also ranked her 5th of the World’s Top 30 COMMUNICATION Gurus following a global survey of 22,000 business professionals. Her most recent book, Burnout to Breakthrough: Building Resilience to Refuel, Recharge, and Reclaim What Matters is now available.
36 minutes | Oct 14, 2020
Purpose & Principles | Episode 33 - Lisa Fain: Mentoring Excellence
Lisa Fain is the CEO of the Center for Mentoring Excellence and a global speaker on the intersection of mentoring and inclusion. Lisa is also an executive coach and a former management-side employment attorney. Her passion for diversity and inclusion work fuels her strong conviction that leveraging differences creates a better workplace and drives better business results. She is the author of the book Bridging Differences for Better Mentoring. Thank you to Weaving Influence for sponsoring this episode of Purpose & Principles podcast.
26 minutes | Oct 7, 2020
Purpose & Principles | Episode 32 - Nate Regier -- Compassion in the Workplace
I really enjoyed this conversation on compassion in the workplace with Nate! Nate Regier, Ph.D., is the CEO and founding owner of Next Element Consulting, a global leadership firm dedicated to bringing compassion into the workplace. Dr. Regier is a former practicing psychologist and expert in social-emotional intelligence, interpersonal communication, and leadership. Recognized as a Top 100 keynote speaker, he is a Process Communication Model® certified master trainer. Nate is the author of three books: Beyond Drama: Transcending Energy Vampires; Conflict Without Casualties: A Field Guide for Leading with Compassionate Accountability; and his newest book, Seeing People Through: Unleash Your Leadership Potential with The Process Communication Model. He hosts a podcast called On Compassion with Dr. Nate, writes a weekly blog, contributes to multiple industry publications and blogs, and is a regular guest on podcasts. Weaving Influence: thank you for sponsoring this conversation!
26 minutes | Oct 1, 2020
Purpose & Principles | Episode 31 - Wes Herman -- CEO, Woods Coffee Guest Experience
Wes Herman, CEO of Woods Coffee, began his entrepreneurial journey at the ripe age of 21. After strategically developing his first business venture to become a multi-million dollar enterprise he lost everything after contracting a life-threatening illness. He and his wife, Diane relocated to the Pacific Northwest and set strong intentions to heal and rebuild the future of their family over the course of several years. He worked with his wife and amazing four children to develop a regional coffee brand in 2002. Woods Coffee is the product of a home school project! The coffee, guest experience, and daily scratch-made goods have become a favorite across the greater Puget Sound. In collaboration with his children and 350+ employees, Wes continues to grow the successful Woods Coffee brand in an effort to impact as many people and communities as possible. The Woods Coffee Way is simple: Serve Others, Make a Difference, and Have Fun!
28 minutes | Sep 23, 2020
Purpose & Principles | Episode 30 - Joey Price -- CEO, Jumpstart: HR
I'm excited to introduce Joey Price to the Purpose & Principles community. Joey is an award-winning human resources executive, business coach, thought leader, and professor. He is the founder of Jumpstart:HR, LLC, an HR consulting practice specifically for small businesses and startups, and host of Business, Life, and Coffee, a weekly personal and professional development podcast. As the CEO of Jumpstart:HR, LLC, Joey innovates by creating HR solutions for small business owners and start-up founders who want to build better, more competitive businesses. As a podcaster on the Business, Life, and Coffee show, Joey shares carefully curated conversations on personal finance, psychology, professional development, and business for emerging professionals and business owners alike. BLC is a podcast focused on enhancing the quality of your business and life through relevant content that endures over time. Joey is a recent HR Executive Magazine Top 100 HR Tech Influencer, SHRM Top 30 Under 30 award winner, one of Forbes Magazine's Kevin Kruse's Top 100 Employee Engagement Experts in the World, and frequently cited HR and Startup Thought Leader in publications such as Forbes, HR Magazine, Inc., Businessweek, AMEX Open Forum, Money Magazine, and more. As the CEO of Jumpstart:HR, Joey earned many recognitions in which one of them is being named "Top 30 HR Professional Under 30" by SHRM's HR Magazine.
30 minutes | Sep 17, 2020
Purpose & Principles | Episode 29 - Rick Wang -- Leadership & Business in China
Rick Wang is a marketer, entrepreneur, consultant, successful business owner. Rick and I met in 1998, when we were both building retail businesses in China. He is a good friend and a very open and honest leader as you will hear in this conversation. In addition to his business ventures, he is the author and originator of the “3 Barriers of Entry” into China Franchising as published in the “Doing Business in China for the Dummy” Book. He is a regular lecturer at several universities in China on case studies related to business success and failure in China. Past Academic/Institutional Services Include: - USC (University of Southern California) Alumni Board of Governors 2000-2006. Currently BOG Emeritus. - Board Member, Shanghai American School 2006-2008 (Chairman ‘07-‘08) - Committee Supervisor, Radio Control Cars, China Sports Federation 2015-2019 Past and Present Business Partnerships: - CEO, RetailCo Solutions Ltd - Director, VROOM Motorsports (S2M Group) - Team Principle, Mercur Racing - Owner, RCI Racing Arena (Radio Control Sports) - Managing Director, Intefoods Shanghai Ltd. (Johnny Moo) - Consultant, Curves Fitness (China), Krispy Kreme - Director, STERKA Concepts Ltd. - Founder, Adogp NGO
42 minutes | Sep 9, 2020
Purpose & Principles | Episode 28 - Jim Kouzes -- The Leadership Challenge
Millions of people already know his name and have studied his books in college! I'm delighted to have my friend, Jim Kouzes, on the Purpose & Principles podcast. Listen to his latest insights and how decades of research reinforce what we've known for a long time now: great leadership fosters a great culture that creates sustainable results. As always, I'm exciting to have you hear this show. More about my guest: Jim Kouzes is the coauthor with Barry Posner of the award-winning and best-selling book, The Leadership Challenge, with over 2.5 million copies in print. He's also the Dean’s Executive Fellow of Leadership, Leavey School of Business, Santa Clara University. The sixth edition of The Leadership Challenge was released in 2017 and is available in 22 languages. It was selected by FastCompany as one of the 2012 Best Business Books of the Year, was on the 2013 Wall Street Journal bestseller list, an Amazon Editor’s Pick in 2007, and the winner of the 1995-96 Critics' Choice Award. It has been named one of the 100 best business books of all time by 800-CEO-READ. Jim and Barry have coauthored over thirty other publications including Learning Leadership, The Truth About Leadership, A Leader's Legacy, Credibility: How Leaders Gain and Lose It, Why People Demand It, Encouraging the Heart, The Leadership Challenge Workbook, and the Encouraging the Heart Workbook. Jim was again named in 2017 as one of the top 30 Global Gurus in Leadership, is the 2010 recipient of the Thought Leadership Award from the Instructional Systems Association, and for 4 years in a row named to HR Magazines Most Influential International Thinkers. In 2006 he was presented with the Golden Gavel by Toastmasters International. Jim and Barry are the recipients of the American Society for Training and Development (ASTD) 2009 Distinguished Contribution to Workplace Learning and Performance Award. Not only is Jim a highly regarded leadership scholar, The Wall Street Journal cited Jim as one of the twelve best executive educators in the U.S.