48 minutes | Apr 7, 2021

S3 Episode 3: Sue Walter CEO of family members club, Maggie and Rose

In this episode, we spoke to Sue Walter who is the CEO of Maggie and Rose, London's first and best-loved family members club.Sue is no stranger to Member’s clubs, having been the CEO of the Hospital Club where we met back in 2011.The Hospital Club was a club for creatives and was founded by Microsoft Co-Founder Paul Allen and Dave Stewart from the Eurythmics. It opened in 2004 and sadly closed in 2020.Sue has had a diverse and interesting career having started in HR with the Metropolitan Police before being the HR Director at the Royal Opera House, worked for Universal Music, and joined the Hospital Club for the first time in 2002. She’s also worked in the Education sector, and was Group CEO of the Coppa Club before joining Maggie and Rose at the end of 2019.Sue is an amazing and inspirational leader and we had a lot to talk about including:The Maggie and Rose conceptAdapting to the pandemicDeveloping a digital platform in 4 daysUsing the learnings from the pandemicRapid product development by knowing your audienceHow the Maggie & Rose staff adapted to the changes?How  junior members respondOptions for keeping the digital offering post-pandemicSue's choose to challenge for International Women's Day (her answer will surprise you)The roles mentors have played in Sue's careerMicrosoft Co-Founder Paul Allen's influenceDo women make better leaders and better boardroom decisions?Diversity of thought and the 2 tribesWhy Sue believes we need men at the table to solve gender equalityAdvice for Gen Y, Gen Z and Gen AlphaSue's favourite memory of the Hospital ClubThe secret of a great member's clubThe best piece of advice she’s ever receivedAdvice you have for her 19-year old sonWho inspires Sue and why?Challenges as we move out of lockdownLearning how to relate to each other againThe best use of technology during the pandemicManaging a good work/life balance in 2021Sue’s biggest hope for 2021What Sue is reading at the moment3 pieces of practical adviceShow resourcesWhat sue is currently reading: The Naked Sun by Isaac AsimovMore on SueLinkedinInstagram Maggie and RoseYour HostFor more on Andrew - what he speaks about and replays of recent talks, please visit futurist.london or follow @AndrewGrill on Twitter or @andrew.grill on Instagram.
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