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The Partnership Podcast
15 minutes | Jul 21, 2021
Preparing for another wave with Helen Wathall
Derby funeral director Helen Wathall explains how subsequent waves of COVID-19 differed from the first one, lessons learned over the year, and what is next for the profession.
15 minutes | Jun 30, 2021
Dedicated funeral plan staff with M K Ginder
Malcolm speaks to Daniel Ginder, co-proprietor of M K Ginder & Sons in Watford, and David Oliver, who handles the Independent's pre-need work. They describe how David supports families from enquiry through to post-purchase conversations, and the business' work in the community.
17 minutes | Jun 16, 2021
Funeral directing in the public eye with Gary Valentine
Independent Gary Valentine talks about everything from being followed by a camera crew to meeting the Prime Minister, and the funeral director's changing visibility due to COVID-19 and regulation.
16 minutes | Jun 2, 2021
IFD College training with Chris Parker
The Principal of the Independent Funeral Directors' College discusses vocational training, the College's long history, and its latest developments.
16 minutes | May 19, 2021
Business and acquisitions with Ross Hickton
Funeral director Ross Hickton talks about running and expanding an independent family business, including through acquiring additional branches.
18 minutes | May 5, 2021
Church of England services with Sandra Millar and Jim Auld
The Church of England's Head of Life Events, Sandra Millar, joins independent funeral director and past SAIF President Jim Auld to discuss the role of church-led funerals during the pandemic and beyond.
14 minutes | Apr 21, 2021
Digital solutions with Declan Maguire
Scottish SAIF's 2nd Vice President played a key role in SAIF members' increased use of technology over the pandemic. He talks about using digital tools in the pandemic and beyond.
15 minutes | Apr 7, 2021
The FCA consultation with Julian Walker
Funeral director Julian Walker gives an Independent's view of pre-need regulation, during the ongoing Financial Conduct Authority consultation.
17 minutes | Mar 17, 2021
Old and new marketing during COVID-19 with Ruth Jardine
Marketing can mean a lot of different things to different Independents, and Jardine Funeral Directors in Dumfries has its own unique business approach, including running a crematorium. Ruth Jardine explains how access to a natural setting helped ensure families were given the service they wanted, how traditional and digital marketing have gone hand in hand, and what the future looks like under at-need and pre-need regulation.
19 minutes | Mar 3, 2021
Inspection regimes with Scotland's Inspectors of Funeral Directors
Scotland's two Inspectors of Burial, Cremation and Funeral Directors explain their backgrounds, their work, the pandemic's impact, and how UK-wide bodies are learning from them as future inspection regimes are considered.
14 minutes | Feb 17, 2021
COVID-19's impact on coffins with Greg Cranfield
JC Atkinson's Greg Cranfield describes how the pandemic is impacting all parts of the funeral supply chain, including demand for coffins, and looks at the move to more individualistic funerals.
17 minutes | Jan 27, 2021
Marketing in a pandemic with Charlotte Wathall
Reaching out to your local community can be challenging at the best of times, and COVID-19 brings further questions about what is right to do. Charlotte Wathall from funeral director G Wathall & Son describes how her family's business has responded, focusing on helpfulness and digital marketing.
15 minutes | Dec 18, 2020
The Agreement with George Locke
In 2020's final episode, Warwickshire funeral director George Locke gives his perspective on signing the Funeral Director Agreement.
16 minutes | Nov 3, 2020
The Funeral Director Agreement with Edward Poole
Independent funeral director Edward Poole gives his view on signing Golden Charter's Funeral Director Agreement, and on the wider impact of regulation on funeral directors and families.
11 minutes | Oct 7, 2020
Supporting Remembrance with Justine McInally
Independent funeral directors together with Golden Charter have raised over £390,000 for The Royal British Legion and Poppyscotland in recent years, and this year fundraising for the armed forces community is needed more than ever. Justine McInally explains the annual fundraising campaign to Malcolm, including what the money can go towards and how funeral directors can still get involved.
14 minutes | Sep 17, 2020
Bereavement support with Catherine Betley
Professional Help's Catherine Betley dicusses the current state of support for grieving families and the funeral directors who support them. Catherine discusses her work to support both groups through SAIF Care and SAIF Support.
12 minutes | Aug 19, 2020
Grief and aftercare with Dr Bill Webster
Grief Journey's Dr Bill Webster talks about grief in the time of COVID-19, how to support bereaved families remotely, and the future of his own grief support work.
14 minutes | Aug 6, 2020
Families and Facebook with Lyn MacDonald and Mark Moran
Online marketing, customer research and the varied uses of Facebook are all discussed as two Golden Charter Directors, Lyn MacDonald Director of Marketing and Mark Moran Director of Sales, discuss families' changing needs following COVID-19.
16 minutes | Jul 8, 2020
An online SAIF presidency with Mark Porteous
Mark became National SAIF President in spring 2020, as COVID-19 was approaching its peak. He tells Malcolm how a presidency works during lockdown, the benefits of engaging with families and other professionals online, and how Government engagement has been kept up.
18 minutes | Jun 4, 2020
The FPA during COVID-19 with Graeme McAusland
Funeral Planning Authority CEO Graeme McAusland joins Malcolm remotely to get the regulator's view on COVID-19, how new rules put the customer first, and the future of funeral planning.
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