44 minutes | Nov 16th 2020

How Do Organizations Decide on Their True Values?

This week, Kelly Ann Doherty of Mr. Cooper joins us on The Next Big Question to discuss cultural transformation. As Chief People & Communications Officer of the mortgage company, Kelly Ann shares her experience in transforming the name, company values, communications, and culture. She shares her insights on why patience is crucial and what results they have realized as a result of their transformation. 
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