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Link to all our podcast episodes: https://newenglandleanconsulting.com/podcast/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Jamie Flinchbaugh to the show! As founder of JFlinch, Jamie has helped purpose-driven leaders craft effective, resilient organizations at over 300 companies. Leveraging more than 30-years of experience and helping build over 20 companies, Jamie collaborates with leaders and their teams to bridge capability, strategic, cultural, and systems gaps so that they can safely span potential pitfalls and have a purposeful impact on their organizations. Jamie has helped leaders across a wide spectrum of industries including healthcare, utilities, technology, consumer products, and professional services, including Harley-Davidson, Intel, Mars, Amazon, Crayola, Fidelity, Whirlpool, among many others. Jamie is the author of a new book, People Solve Problems and co-author of The Hitchhiker’s Guide to Lean. He is also the co-host of the podcasts Lean Whiskey and Happy Heuristics. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Jamie’s contact info: Jamie’s LinkedIn: https://www.linkedin.com/company/jflinch/ Jamie’s Twitter: https://twitter.com/flinchbaugh Jamie’s Instagram: https://www.instagram.com/jflinchco/ Jamie’s YouTube Channel: https://www.youtube.com/channel/UCULxxlGBTi2-nrDPCBRdQmw Jamie’s Professional Facebook: https://www.facebook.com/JFlinchco New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Kyle Kumpf to the show! In Kyle’s own words; here’s who he is: “I get out of bed in the morning to end human suffering as it relates to process. Problems are a direct result of process; however: • People are often the first to get blamed • Little to no support is provided to uncover why problems occur • Processes are often made more complex in response to problems We spend most of our lives at work. Our talents and ideas shouldn’t be inhibited by draconian management behavior and poor processes. When we have simple, visible systems in place, we can accomplish great things at work while having more time with our families, hobbies and interests.” Amen Kyle! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Kyle’s contact info: Kyle’s LinkedIn: https://www.linkedin.com/in/kyle-kumpf/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Steve Spear to the show – LIVE! From the GBMP Northeast Lean Conference!! Steven J. Spear is Senior Lecturer at MIT's Sloan School of Management and Senior Fellow at the Institute for Healthcare Improvement. His book, The High Velocity Edge, has won the Philip Crosby Medal from the American Society for Quality (ASQ) in 2011. Spear's research has been acknowledged with five Shingo Prizes and a McKinsey award from Harvard Business Review. His “Decoding the DNA of the Toyota Production System” and “Learning to Lead at Toyota,” are part of the lean manufacturing canon. His “Fixing Healthcare from the Inside, Today” and articles in Annals of Internal Medicine and Academic Medicine have been on the forefront in healthcare improvement. He's contributed to the Boston Globe and New York Times and has appeared on Bloomberg and CBS. Clients have included Intel, Lockheed Martin, Intuit, Novelis, Alcoa, Memorial Sloan Kettering, and Beth Israel Deaconess Medical Center, the US Army's Rapid Equipping Force, and the US Navy. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Steve’s contact info: Steve’s LinkedIn: https://www.linkedin.com/in/stevespear/ Steve’s Company Website: http://www.thehighvelocityedge.com/ Steve’s Company Website: https://wp.seetosolve.com/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Dr. Mohamed Saleh to the show – LIVE! From the GBMP Northeast Lean Conference!! Dr. Saleh has been a practitioner in Lean & Six Sigma transformations for the past several years, in both manufacturing and service sectors. Mohamed was directly mentored by one of the country’s foremost experts on enterprise-wide Lean transformation and the Toyota Production System (TPS). He has extensive experience in hands-on healthcare, manufacturing, supply chain, network optimization and enterprise information systems. Mohamed’s academic credentials include a Certified Six Sigma Black Belt from Kaplan University, a Masters in Technology Management & Bachelors in Mechanical Engineering from Central Connecticut State University and a PhD in Business Administration from Northcentral University. He's also a close personal friend of mine, and one of the best humans I know. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Mohamed’s contact info: Mohamed’s LinkedIn: https://www.linkedin.com/in/mohamed-saleh-phd/ Mohamed’s Company Website: https://www.vizllc.com/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Lisa Boisvert to the show – LIVE! From the GBMP Northeast Lean Conference!! Lisa is a trusted executive advisor, excelling at building consensus across multiple departments and disciplines. Organizational effectiveness consultant guiding leadership teams to business results through the application of Hoshin Planning and Continuous Improvement tools and practices. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Lisa’s contact info: Lisa’s LinkedIn: https://www.linkedin.com/in/lisa-boisvert-1a6ab89/ Lisa’s Website: https://bclearning.com/ Amazon link to Lisa’s book: https://www.amazon.com/Reflections-Hoshin-Planning-Guidance-Practitioners/dp/148229978X/ref=sr_1_1?dchild=1&keywords=reflections+hoshin+planning&qid=1634504318&sr=8-1 New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Paul Serafino back to the show – LIVE! From the GBMP Northeast Lean Conference!! Paul is the creator and CEO of Accelerated Journey. He coaches managers and executives from all industries to redefine their professional vision, rediscover their purpose, and build their dream leadership careers. In his 20 years in leadership strategy and continuous improvement, Paul has helped hundreds of smart, driven professionals get unstuck and get on a path to having greater impact, exciting growth, and better balance throughout their lives. He follows a very simple philosophy: transformation doesn't take a long time, it only takes a decision and commitment to become the very best version of yourself. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Link to Paul's first episode with us: https://newenglandleanconsulting.com/big-ideas-bigger-goals-and-balancing-leadership-power-with-paul-serafino/ Paul’s contact info: Paul’s LinkedIn: https://www.linkedin.com/in/pserafino/ Paul’s Website: https://paulserafino.com/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Bob Wallner to the show – recorded LIVE from the GBMP Northeast Lean Conference!! Bob is a good friend of mine. He’s a Lean thinker & one of the most self-reflective people I know. After graduating from Westfield State University in Massachusetts in 1993, Bob became heavily involved with Supply Chain Management in plastics manufacturing. From 1994 – 2006 his focus was end-to-end Supply Chain Management including purchasing, warehousing, distribution, logistics, production control, and scheduling. In 2000, Bob achieved his CPIM certification from APICS. Bob also has a Lean Six Sigma Black Belt, a Shingo Bronze Certification, as well as a master’s degree in Lean Manufacturing from Kettering University. He’s also: • a leader who tries to incorporate the wisdom of TOC, Lean & Six Sigma into his everyday life; • a teacher and a student of continuous improvement; • a role model for respectfully treating people; • a believer in true Kaizen – tiny changes for the better; • an audiobook and podcast junkie; • a lover of philosophy, biographies, travel, cooking, music, and comedy; • a backpacker, hiker, and general outdoor enthusiast; • a "Papa" grandfather, father, step-father, husband, son, brother & uncle! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Bob’s contact info: Twitter: https://twitter.com/TIMPS_Bob Linkedin: https://www.linkedin.com/in/bobwallner/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Lauren Hisey to the show! ​​Lauren is a Continuous Business Process Improvement consultant, coach, trainer, and speaker. She specializes in helping business owners and leaders from mid-size organizations uncover and solve their business problems with Continuous Business Process Improvement (Lean, Six Sigma, etc.). Like us, she works with clients to help their businesses and organizations become simpler...faster... and BETTER! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Lauren’s contact info: Website: https://laurenhiseyconsulting.com/ Linkedin: https://www.linkedin.com/in/laurenhisey/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Amy Bouchard to the show! ​​Amy Bouchard was a stay-at-home mom of two hen she got the idea to start her Whoopie Pie baking business. She made $1,900 in her first year, and was ecstatic. Flash forward to today, and Wicked Whoopie’s sales are into the millions. Wicked Whoopie Pies have been featured on: The Oprah Show, Oprah Magazine, Good Morning America, Food Network's "Unwrapped", "Road Tasted", "Roker on the Road", Rachael Ray Show, New York Times, DownEast Magazine & Food Network Magazine – among LOTS of others! Amy walks us through some of the growing pains that came with growing her business – something that we Lean practitioners can relate to! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Amy’s contact info: Website: http://www.wickedwhoopies.com/ Facebook page: https://www.facebook.com/WickedWhoopies Linkedin: https://www.linkedin.com/in/amy-bouchard-9b98503b/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Katie Anderson BACK to the show! ​​For our first repeat guest episode, Katie and I talk about her book Learning to LEAD, Leading to LEARN; what the last year has been like for both of us, and what we’re both up to now. We will be recording our podcast live at the upcoming GBMP conference, as well as live-streaming, so please take a moment and subscribe to our social media channels so you can join in! Katie likewise has very exciting news to share: she is hosting her second round of Leading to Learn Accelerator! Coming up in mid-October, it lasts 10 weeks. Part book study, part facilitated course, part group coaching ... take the lessons off the page and into your life. DON’T FORGET: Listeners of this podcast can use a special promo code for $100 off registration – code is in the podcast, so you have to listen! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Katie's contact info: Website: https://kbjanderson.com/ Accelerator Page: https://kbjanderson.com/accelerator/ Book website: https://kbjanderson.com/learning-to-lead/ Book Audible Page: https://www.audible.com/pd/Learning-to-Lead-Leading-to-Learn-Audiobook/B095413Y3F?qid=1632050348&sr=1-1&ref=a_search_c3_lProduct_1_1&pf_rd_p=83218cca-c308-412f-bfcf-90198b687a2f&pf_rd_r=H7VV6RE0JS5XZRP8E2KR Twitter: https://twitter.com/kbjanderson Linkedin: https://www.linkedin.com/in/kbjanderson/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Paul Dunlop to the show! ​​Paul brings with him over 20 years of management and manufacturing experience in a broad range of industries. In his operational management and consultancy roles Paul has led successful Lean implementation and transformations using the principles of the Toyota Production System. Paul’s “people centered” approach is to engage the ongoing support and commitment of both shop floor staff and senior management through effective Lean leadership and to facilitate inclusive problem solving cultures. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Paul’s contact info: Paul’s LinkedIn: https://www.linkedin.com/in/dunlopconsultants/ Paul’s YouTube Channel: https://www.youtube.com/channel/UCgUAqVvGbJTuwD__Q1Skr-Q Dunlop Consultants website: https://www.dunlopconsultants.com.au/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Karen Martin to the show! ​​Karen Martin is the President of the global consulting firm TKMG, Inc. and President and Founder of TKMG Academy, Inc. Karen is a leading authority on business performance improvement, problem solving, and Lean management systems. She’s a two-time Shingo Award-winning author of The Outstanding Organization and coauthor of Value Stream Mapping, and coauthor of two other titles on business performance improvement. Her latest book, Clarity First, was a finalist for 800-CEO-READ’s Business Book of the Year. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Karen’s contact info: Karen’s LinkedIn: www.linkedin.com/in/karenmartinopex Karen’s Twitter: https://twitter.com/karenmartinopex  Karen’s Facebook: https://www.facebook.com/TKMGInc Karen’s website: www.tkmg.com TKMG Academy website: www.tkmgacademy.com New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Dan Horwitz to the show! ​​Dan is a former collegiate basketball player, coach, author, and speaker. While playing college basketball, he was the recipient of the scholar athlete award in Athletics, 2-year team captain and honored with the sportsmanship award for 3 years. After college he went on to help coach at Mount Saint Mary College in Newburgh, NY, which is where he developed his appreciation for team building, and leveraged his B.S. in Sport Management and a minor in psychology. Dan believes in a coaching style that emphasizes building relationships, empowering others and encouraging positivity, so much so that he went on to write a book about it entitled “HELP THEM UP: 14 PRINCIPLES TO EDUCATE ENERGIZE AND EMPOWER YOUR TEAM TO BUILD A CHAMPIONSHIP BASKETBALL CULTURE”. It’s a great read, especially for summer, so give it a look! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Dan’s contact info: Dan’s LinkedIn: https://www.linkedin.com/in/danielhorwitz4/ Dan’s Twitter: https://twitter.com/DanHorwitz1 Dan’s website: https://www.danhorwitz.com/ Dan’s book, “Help Them Up”: https://www.amazon.com/HELP-THEM-PRINCIPLES-CHAMPIONSHIP-BASKETBALL/dp/B08LNBG8HM New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome my friend Adrienne Gil to the show! ​​Adrienne is a Visionary Leader, Strategic Thinker and Solutions Focused Entrepreneur with a Master’s Degree in Public Health coupled with 20 years’ experience building local, state and national programs. An enthusiastic, creative, and strategic thinker, mentor, and adviser who believes everyone can learn and thrive in a healthy and positive learning environment that is stimulating, comforting and appropriate to their unique talents and abilities. In this episode, Adrienne and I talk about Culture, Customs and what it takes to get through The Groan Zone. It was a super fun conversation with a truly authentic person. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Adrienne’s contact info: Adrienne’s LinkedIn: https://www.linkedin.com/in/adriennegil/ Adrienne’s website: https://www.algconsulting.biz/ Adrienne’s blog about The Groan Zone: https://www.algconsulting.biz/overt-ops/2020/12/8/the-groan-zone New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Karyn Ross to the show! Karyn is an internationally acclaimed consultant, coach and lean practitioner who has taught organizations of all sizes, in sectors as diverse as insurance, HR, transportation and retail. She’s also the author of several books, How to Coach for Creativity , Service Excellence: A Lean Coaching Workbook, and she’s the coauthor of the very popular, Shingo-award winning The Toyota Way to Service Excellence: Lean Transformation in Service Organizations. Karyn teaches people how to combine creativity with Toyota Way principles, practices and tools which enables organizations to create better, more effective and efficient ways to work. She has a new book coming out entitled “The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust and Leading with Kindness”, and I’m honored that she chose my show to make a very special announcement about it. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Karyn’s contact info: Karyn’s Twitter: https://twitter.com/KRCLean4Service?lang=en Karyn’s LinkedIn: https://www.linkedin.com/in/krclean4service/ Karyn’s Facebook: https://www.facebook.com/karynrossconsulting/ Karyn’s YouTube channel: https://www.youtube.com/channel/UCk8-kVJnkt1YONaidzioZcw Karyn’s Books: https://www.amazon.com/Karyn-Ross/e/B01KYIBHC2?ref=sr_ntt_srch_lnk_1&qid=1621207116&sr=8-1 PRE-ORDER Karyn’s NEWEST book, The Kind Leader: A Practical Guide to Eliminating Fear, Creating Trust, and Leading with Kindnesshere: https://www.routledge.com/The-Kind-Leader-A-Practical-Guide-to-Eliminating-Fear-Creating-Trust/Ross/p/book/9780367693428 New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome my good friend John Dyer to the show! ​​John Dyer is president of the JD&A – Process Innovation Co. and has 32 years of experience in the field of improving processes. He started his career with General Electric and then worked for Ingersoll-Rand before starting his own consulting company. John graduated in 1985 with an Electrical Engineering degree from Tennessee Tech University. He has also been a Contributing Editor for IndustryWeek magazine, and has written over 25 articles, several of which have been included in the list of “most read”. John has also served as a judge in the past five IndustryWeek "Best Plants" annual competitions. In this episode, we delve deep into Real Lean versus Fake Lean, Lean Leadership and what it takes to Sustain the Gains made from engaging the workforce with Lean methods and principles. All of this is covered in his groundbreaking book, The Façade of Excellence! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! John’s contact info: Link to Virginia Tech class: https://www.vtrc.vt.edu/organizational-improvement/effectivemeetings.html John’s Industry Week articles: https://www.industryweek.com/home/contact/22028785/john-dyer John’s Twitter: https://twitter.com/JohnDyerPI John’s LinkedIn: https://www.linkedin.com/in/john-dyer-75a646/ John’s Book “The Façade of Excellence”: https://www.amazon.com/Fa%C3%A7ade-Excellence-Defining-Normal-Leadership/dp/0367145332/ref=sr_1_1?crid=3RRJ0JNSKVCS1&dchild=1&keywords=facade+of+excellence+john+dyer&qid=1620607352&sprefix=facade+of+excell%2Caps%2C193&sr=8-1 New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Ken Eakin and Craig Szelestowski to the show! Ken Eakin is author of Office Lean: Understanding and Implementing Flow in Administrative and Professional Environments (CRC Press, 2020). He currently works as a Lean coach, facilitator and trainer on behalf of Lean Agility Inc. Prior to becoming a consultant, he worked as a Senior Advisor of Operational Excellence at Export Development Canada (EDC) and as a Process Improvement Manager with the global container shipping company Maersk Line. Craig Szelestowski is a Lean transformation specialist with close to two decades of experience implementing dramatic turnarounds in both the public and private sectors. He founded Lean Agility Inc. in 2010 to apply Lean exclusively to government organizations. Based on his success, he has since expanded his business to work with knowledge work organizations in the private sector. In his public service career, Craig led the Royal Canadian Mint’s Lean transformation as VP of Human Resources, Lean and Quality.  In this episode, we delve deep into Lean Office – how Lean/TPS translates into an office environment, how we can make workflow visual in a place where it’s typically very hard to see, and methods to sustain the changes over time. It was a wicked fun conversation! As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Ken’s contact info: Ken’s LinkedIn: https://www.linkedin.com/in/keneakin/ Craig’s LinkedIn: https://www.linkedin.com/in/craigszelestowski/ Lean Agility’s Website: https://leanagility.com/en/ Ken’s Book “Office Lean”: https://www.amazon.com/Office-Lean-Understanding-Implementing-Administrative/dp/0367196646/ref=sr_1_3?dchild=1&keywords=lean+office&qid=1619988045&sr=8-3 New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Kevin Meyer to the show! ​​Kevin Meyer is a co-founder of Gemba Academy, which provides over 2,000 lean and six sigma videos to thousands of organizations worldwide. After receiving a degree in chemical engineering from Rensselaer in the early 80s, he worked in automotive lighting for a few years before spending most of the rest of his career in medical devices at Abbott Laboratories and then president of Specialty Silicone Fabricators before starting Gemba Academy. Kevin has been heavily involved with lean organizations such as AME, and is the author of The Simple Leader: Personal and Professional Leadership at the Nexus of Lean and Zen. He lives in the small fishing village of Morro Bay, on the Pacific Coast Highway halfway between Los Angeles and San Francisco. In this episode, we talk about being a “Tool Head”, how the term “Transformation” is kind of a bogus way to measure Lean, and how Mission and Vision Statements pale in comparison to Principles and Values. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Kevin’s contact info: Kevin’s LinkedIn: https://www.linkedin.com/in/meyerkl/ Kevin Twitter: https://twitter.com/Kevin_Meyer Kevin’s Website: https://kevinmeyer.com/ Kevin’s Book “The Simple Leader”: https://www.amazon.com/Simple-Leader-Personal-Professional-Leadership/dp/1944847243/ Gemba Academy: https://www.gembaacademy.com/ Gemba Academy’s podcast: https://blog.gembaacademy.com/podcasts/ Gemba Academy podcast Episode 166: https://blog.gembaacademy.com/2017/06/08/ga-166-how-to-win-at-lean-with-paul-critchley/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support

This week welcome Paul Serafino to the show! ​​Paul is the creator and CEO of Accelerated Journey. He coaches managers and executives from all industries to redefine their professional vision, rediscover their purpose, and build their dream leadership careers. In his 20 years in leadership strategy and continuous improvement, Paul has helped hundreds of smart, driven professionals get unstuck and get on a path to having greater impact, exciting growth, and better balance throughout their lives. He follows a very simple philosophy: transformation doesn't take a long time, it only takes a decision and commitment to become the very best version of yourself. In this episode, we talk about developing sincere connections, meeting people where they are, and how leaders need to balance their power in order to maintain Respect for People. As always - I hope you enjoy it, and I hope you get something from it! Make it a great week! Paul’s contact info: Paul’s LinkedIn: https://www.linkedin.com/in/pserafino/ Paul’s Website: https://paulserafino.com/ New England Lean Consulting is the Northeast’s premier business consulting firm, helping small-to-medium sized businesses with strategic leadership and operational methodologies that help your company lower costs, increase capacity and win more customers. Our industry experienced consultants provide guidance with the latest business solutions that help you to grow your business deliberately and strategically in order to sustain a long-term competitive advantage within the marketplace. Paul W. Critchley, President & Founder of New England Lean Consulting: Company website: https://newenglandleanconsulting.com/ Twitter: https://twitter.com/NELeanguy Company page: https://www.linkedin.com/company/new-england-lean-consulting/ YouTube Channel: https://www.youtube.com/channel/UC2sAIveqtNqE1fpRGXcdbXQ Paul's LinkedIn profile: https://www.linkedin.com/in/paul-critchley-lean-consultant/ Lean Communicators Website: https://leancommunicators.com/ #LeanCommunicators --- Support this podcast: https://anchor.fm/new-england-lean-podcast/support