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The New Bureaucrat
41 minutes | a month ago
ECOS – Live podcast about podcasting
The Environmental Council of the States (ECOS) held a session on using podcast to help tell the story of the work states are doing on the environment -- and we recorded the virtual session live as a podcast! Why not! Join me with along with Pat McDonnell, ECOS 2021 president and secretary of Pennsylvania’s Department of Environmental Protection along with Misael Cabrera, director of Arizona’s Department of Environmental Quality
44 minutes | 2 months ago
Doug Robinson – The Agile State CIO
Technology during the pandemic enabled everything from working at home to vaccine distribution to rapid application of intelligent “bots” to help speed service to citizens in need. But with the escalating citizen needs of the future and the limited resources CIOs will need to increasingly agile. Check out NASCIO’s annual CIO survey. Check out my special MasterClass Offering for Team Managers.
51 minutes | 4 months ago
Governor Chris Gregoire – Getting government focused on results
Driven to spend her life making a difference, former Washington State Governor Chris Gregoire started life from humble beginnings and went on to impact tens of millions of lives not only in her home state, but across the nation. During her two terms as governor she was constantly seeking facts and drove results across state agencies through routine business reviews that dug into problems.
59 minutes | 5 months ago
Misael Cabrera – The urgent need for excellence in government
Arizona Dept of Environmental Quality has dramatically increased environmental outcomes, delivered award-winning online services, and kept agency costs flat because of a deep commitment to implementing Lean. Misael Cabrera, joined in 2011 as deputy director, became director in 2015, and has been instrumental in the success of Governor Doug Ducey’s national model the Arizona Management System. Passionate and articulate, Misael believes excellence is defined by demonstrating improvement in measures.
59 minutes | 6 months ago
Bryan Snoddy – Civil Rights: Listening to the voices of the unheard
In the Air Force Bryan Snoddy picked up a passion for process, emerging from law school and ending up in state service in Texas, he works to take his team’s influence beyond processing complaints to changing the conversation. His vision is that the diverse voices of Texas get heard and respected by all. It’s a tall order but Bryan’s commitment is unwavering.
55 minutes | 6 months ago
Henry Darwin – Leading Lean from the Top at the EPA
Henry Darwin, Chief Operating Officer for the U.S. Environmental Protection Agency, tells his story of implementing Lean first in the Arizona Department of Environmental Quality, then statewide for the Governor of Arizona, and currently for the U.S. Environmental Protection Agency. Henry’s experience has given him a deep set of beliefs about the work of leadership in Lean-based performance transformation.
55 minutes | 6 months ago
Dr. Joseph Bernard – 2020 election stress relief
As our cities and nation’s capital are being boarded up for fear of violent reaction to the election, so many people are feeling the stress that experts have named it “election stress disorder.” Dr. Joseph Bernard walks through the impacts of election stress and solutions for how to process it in healthy and healing ways.
52 minutes | 6 months ago
Butch Eley – Healthy people and healthy businesses
Butch Eley, Commissioner, Department for Finance and Administration, under Governor Bill Lee of the State of Tennessee, shares how the state has worked across its 95 counties to strike the right balance for protecting the health of the state’s people and the source of their livelihoods, the state’s businesses.
52 minutes | 7 months ago
Adam C. Jarvis – Putting the customer front and center
Adam C. Jarvis, Deputy Director of Governor Bill Lee’s Office of Customer Focused Government, is passionate about the inspiration that comes from being focused on seeing citizens who receive services from the state as customers. His job is to help bring that thinking to state government employees delivering the best possible service at the lowest possible cost. This has driven more services online including building an app for phones called “My Tennessee” where citizens can go to do what they need to do to work with the state. Learn more about the MasterClass.
49 minutes | 7 months ago
Paul Mounds, Jr. – How people have stepped up to fight Covid-19
Paul, Connecticut Governor Ned Lamont’s Chief of Staff, stepped into the role a week before the pandemic arrived in his state. While just prior to the new role he was serving the Governor as Chief Operating Officer, Paul stepped off the ledge into the complexity of leading the most challenging health crisis in a century. What has surprised him the most is how everyone has stepped up, citizens, state and local government staff, and state leaders in neighboring states (New York and New Jersey, specifically). Paul talks openly about the need to pay attention to the mental health toll all the work, stress and uncertainty is having on people in government.
57 minutes | 7 months ago
Drew Erdmann – Transformation in a time of great challenge
Drew, Missouri’s Chief Operating Officer, shares the stories of how earlier investments in leadership and management have accelerated the state’s ability to move quickly to address the challenges of the pandemic. Missouri started in 2017 on a series of cross-departmental initiatives in addition to large-scale engagements in management development. The skills, the tools, the approaches and the passion generated has enabled the rapid acceleration of changes demanded by COVID-19.
48 minutes | 7 months ago
Kristen Cox – TOC: Which problems to ignore and which problems matter
Kristen has built a reputation as a remarkably clear thinker. She articulates a way of solving problems that drives to the core of the problem based on the Theory of Constraints. Blind her entire adult life, that has never stopped Kristen from being visionary. Checkout her book, Stop Decorating the Fish, Which Problems to Ignore and which Problems Matter.
52 minutes | 8 months ago
Joe Raasch -- Solve Problems, Don't Preach Lean
Minnesota State Government doesn’t have to worry when its director of the state’s Office of Continuous Improvement shows up at any one of its 24 cabinet-level agencies. Joe Raasch believes in solving problems as the most powerful way to make Lean valuable. So when he comes to visit, he’s there to help solve department problems on the ground not on a soap box.
60 minutes | 9 months ago
Black Man/White Man, A Conversation
Dr. Brown is an African American man with a highly integrated life history. I grew up in all-white Milwaukie, Oregon, a suburb of Portland. This is a conversation between one black man and one white man about the challenges we face today in this nation. Challenges that don’t have to divide us, but challenges we do need to talk about.
51 minutes | a year ago
Dr. Paul Bellatty -- The Power of Data to Transform Lives
Oregon is using the power of longitudinal data to begin a long-term journey to identify -- as early in childhood as possible -- those most likely to struggle in life. The data gives the state the ability to identify those who most likely have a future that involves gang affiliation, unplanned teenage pregnancy, dropping out of school, mental health issues, suicide, substance abuse, and crime. With these early indicators understood, and data on the efficacy of interventions and programs equally understood, Oregon is headed to address the most complex issues of modern society.
48 minutes | a year ago
Jason Jackson - Strategic Talent Strategy
Bringing his experience as a lawyer, former naval officer and business executive in high tech, Jason Jackson joined Nebraska Governor Pete Ricketts with a strategic eye on talent. Jason is working strategically through everything from figuring out the talent needed in the future to how best to attract the right people, to how to develop the internal workforce, and onto reengineering compensation strategies in order to incent innovation. Jason offers state leaders some practical perspective about human resources as a true strategic component of state government.
33 minutes | a year ago
Dr. Este Geraghty – Leveraging Data to Fight COVID-19
As the pandemic disrupts the daily living of the human species, government leaders are scrambling to flatten the curve. The key is to be able to see what’s happening and use data in ways that informs action. Dr. Geraghty is the chief medical officer of Esri, the global leader in the technology known as geospatial information – the dots on maps you see coming from Johns Hopkins (https://coronavirus.jhu.edu/map.html), Esri (https://coronavirus-resources.esri.com/) and many other sites. Hear her perspective as an MD, and expert in public health and medical infomatics.
45 minutes | a year ago
Amy Fecher – The Wholesale Reorganization of State
Few states have the organizational fortitude and support it takes to overhaul the structure of state government. Arkansas is well into the process of moving from 200 boards, commissions and agencies down to a manageable 15 cabinet-level departments. From the vision for rationalizing a bloated and confusing structure, Governor Asa Hutchinson chartered Amy Fecher to lead the complex process that resulted in a statute that was more than 2,000 pages in length and earned so much support that only one legislator voted against it.
39 minutes | a year ago
Jack Dangermond – Using Data to See Patterns, Connections and Relationships
No single individual has done more to help government leaders understand their most complex problems, visualizing them in time and space, than Jack Dangermond. Growing up on a family nursery, and studying landscape design, Jack and his wife Laura founded Esri in 1969 with a vision to create a mapping and data analysis framework to create a deeper understanding of our world and to enable people to design a better future. GIS - geographic information systems – was born, and today his company is the world’s leader in this space. Jack is often asked to advise Governors on how to bring a state’s treasure trove of data into view so it can at a practical level address its challenges through understanding patterns, connections and relationship
40 minutes | a year ago
Norman Bodek – The Godfather of Lean in the U.S. on Respect for People
After many trips to the library in the early 1980s studying what drives productivity, Norm Bodek began taking American Executives on study missions to Japan. Now, 50 years and more than 80 study missions later, his fascination with Japanese management focused on quality and lean continues even at 87 years of age. In Japan, Norm met then translated and published in English the books of over 100 top Japanese management thinkers including Taiichi Ohno and Dr. Shigeo Shingo, made famous by their creation of the Toyota Production System. Norm’s study missions, books and conferences he ran for years under Productivity, Inc. earned him the title of the Godfather of Lean in America as he popularized such methods as Kaizen. With a passion deeply rooted in “respect for people”, one of the teachings American Professor Dr. W. Edwards Deming brought to the Japanese after World War II, Norm believes organizations still have a long way to go in fulfilling the promise that people are the most valuable asset of every organization.
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