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17 minutes | Jun 17, 2021
Micro-Investing to Protect Your Liquid Assets, or How to Sell Half a Cow and Keep it Mooing
Investment apps have garnered a lot of attention this year, as the thwarted GameStop short displayed how democratized access has changed the flow of market information and actions. While some have treated it as a game, investing is a great way to protect and build wealth. And while we are experiencing inflation, democratizing and making those tools available to everyone is an important step in re-imagining personal finance to help build up the middle class. We spoke to Brian Barnes, the CEO of M1 Finance, who is working to make investing part of every persons financial management, and has created a way to encourage micro-investing that helps people think long term and understand that everything is becoming digital, even the rancher's cows...Guest: Brian Barnes, CEO of M1 FinanceHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Producer and Podcast Lead, Money20/20Rachel Morrissey, Producer, Money20/20
14 minutes | Jun 10, 2021
Tea, Sharks, and Internet Hubs
User experience is at the heart of the fintech revolution. Innovation has centered around building better, smarter, cheaper, and more helpful services to disrupt the establishment and reinvigorate competition for the consumer. If data is the oil of that innovation, then understanding the pipelines is all part of enhancing customer service and the user experience. To understand more about data flows, and how that can contribute to stronger business models, better UX, and the future of work, we spoke with Halil Kama of the London Internet Exchange (LINX)Guest: Halil Kama, Senior Peering Advisor, LINXHosts: Sanjib Kalita, Editor in Chief, Money20/20Elena Mesropyan, Head of Content, Money20/20 EUProducers: Roland Bodenham, Senior Video Producer and Podcast Lead, AscentialRachel Morrissey, Executive Podcast Producer, Money20/20
14 minutes | Jun 3, 2021
Bank Digitization, Or How I Learned to Love the Cloud
In our part 2 of How to Re-Platform a Bank, we rejoin Form3 to take us through the tips to let go of your legacy technologies, and update your core. What steps should you consider? What helps you to trust the process and feel secure. And as cloud technologies become more central, how soon should you get started? We spoke to Nick Middleton, the Enterprise Program Director at Form3 about tips and ideas to start your transformation.Guest: Nick Middleton, Enterprise Program Director, Form3Host: Sanjib Kalita, Editor-in-Chief, Money20/20Gary Dempsey, Content Leader, Money20/20 EUProducer: Roland Bodenham, Senior Video Editor and Podcast Lead, AscentialSanjib Kalita, Editor-in-Chief, Money20/20
22 minutes | May 27, 2021
How Open Finance in Payroll Data can Re-shape Financial Products
Open finance is gearing up to change the way that financial products are developed and delivered. For example, payroll data underpins almost all retail financial products. Having better, cleaner, faster access to that data could change the way financial risk is assessed. So, what has kept us from using it before? - cost, privacy, speed, verified accuracy, and technological capability. But, all of that could be set to change according Kurt Lin, the Co-Founder and CEO of Pinwheel, the API for payroll. Guest: Kurt Lin, Co-Founder and CEO of PinwheelHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Editor and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
17 minutes | May 20, 2021
Do You Know Where Your Bitcoin Has Been Lately?
Whether cryptocurrencies are up or down, they have gained real legitimacy in 2020. One of the reasons behind that is a company called Chainalysis, which has built an impressive data platform that allows you to decode transaction history throughout blockchains. But their plans are much more ambitious. Recognizing the value of bitcoin's scarcity, and the creativity spurred by innovations of competing currencies, they see a future of digital assets and want to provide the platform to keep them secure and legitimate. To learn how, we spoke to Philip Gradwell, Chief Economist at Chainalysis, IncGuest: Philip Gradwell, Chief Economist, Chainalysis, Inc. Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Editor and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
15 minutes | May 12, 2021
Learning More about Understanding the Customer - #CallMeByMyName
Customer centricity is central to fintech innovation and lately groups of digital first banks have sprung up addressing the needs of different underserved communities. Daylight, a neobank aimed at serving LGBT+ communities, is changing the game when it comes to understanding the customer. Using both market research and personal experience, Co-Founders Rob Curtis and Billie Simmons, are applying common sense and a humane approach to creating a better customer experience. They are now calling on the entire industry to shift their practices by starting the Call Me By My Name campaign to ask that financial services adopt those practices industry wide. Guests: Rob Curtis, CEO and Co-Founder, DaylightBillie Simmons, Co-Founder and Chief of Staff, DaylightHosts: Gary Dempsey, Content Leader, Money20/20 EUKisha Allison, Head of Content, Money20/20 USAProducers: Roland Bodenham, Senior Video Producer and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
12 minutes | May 6, 2021
What is the real job of a VC?
Venture Capital is at the heart of financial services disruption. In Q1 of 2021, over 17 billion dollars has poured into fintech startups, and the investors are not simply side players that provide a check. They can be an invaluable resource for founders creating the products and services that are changing this industry. Understanding the expertise, networks, and talent pools that VCs bring to the table can help startups understand what they should look for in a VC. We spoke to Rebecca Lynn, Founder of Canvas Ventures about the role she plays and what VCs bring to the table. Guest: Rebecca Lynn, Founder, Canvas VenturesHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Producer and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
18 minutes | Apr 29, 2021
Investigating Data to Create Value for Customers
Data is at the center of personalized experiences, but there is a fine line between tailored experiences and being creepy. With the zeal to reach customers, tech doesn't always watch that line. But we know that understanding your customers and providing services they want is key to differentiating yourself in the e-commerce space. We spoke to Bill Schneider and Julie Cox from SheerID to learn more about creative ways to collect good data, using non-traditional data to rethink credit worthiness, and thinking about financial services as a way to garner customer loyalty. Guests: Bill Schneider, Head of Product Marketing, SheerIDJulie Cox, VP of Financial Services, SheerIDHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Producer and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
13 minutes | Apr 22, 2021
Banking on Trust for Underserved Communities
There is a slew of niche neobanks that are designed to serve communities that are traditionally underserved and marginalized. By serving these markets, the founders believe that they can grab and create customer bases worth millions of dollars, as well as equalize the playing field and helping advance the mission of helping people build wealth. To understand what issues that these new banks are addressing, we spoke to Hassan Miah who has launched Paybby- a digital only bank designed to serve black and brown communities. Guest: Hassan Miah, CEO, PaybbyHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Kisha Allison, Head of Content, Money20/20USAProducers: Roland Bodenham, Senior Video Editor and Podcast Lead, AscentialRachel Morrissey, Producer, Money20/20
15 minutes | Apr 15, 2021
Dynamic Data RegTech
Too often, regulations and regulators, are looked at as the enemies of innovation. But, the world of RegTech isn't only about lowering the costs of compliance. It is about empowering regulators to be flexible to serve bigger policy goals, keeping the market fair and dynamic. We spoke with Murat Abur, Co-founder and CTO at Suade Labs to discuss the developments and possibilities that RegTech is creating to keep from over or under reacting to the amazing speed of the fintech revolution. Guest: Murat Abur, Co-Founder and CTO, Suade LabsHosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20 Producers: Roland Bodenham, Senior Video Editor and Podcast Lead, Ascential Rachel Morrissey, Producer, Money20/20Sanjib Kalita, Editor-in-Chief, Money20/20
15 minutes | Apr 7, 2021
Financial Gains are Still Attainable- But How?
For years we’ve discussed the shift to mobile and the importance of digitizing businesses, and today we are seeing that shift accelerated. We have also witnessed an acceleration in consumers’ expectations for how brands are showing up and a seamless digital-first experience. We are navigating unique challenges as we think through ways to create impactful marketing that answers to consumers’ needs while strategizing ways to drive efficiencies for our business. Whether determining how to reach new and existing audiences, building your business’ brand while still driving consumer actions, speaking to consumers with relevant messaging or determining ways to drive loyalty despite signal loss, rethinking pivotal marketing moments - we know this is not easy. To help us understand these issues, and guide toward possible solutions, we spoke with Deepanjan De, Director, Head of Industry, Financial Services, Facebook and Luke Fernandez, Head of Growth Marketing and Product Director, Capital One Shopping. Also, please check out Facebook's Financial Gains Hub for more information and intriguing solutions!Guests: Deepanjan De, Director, Head of Industry, Financial Services, FacebookLuke Fernandez, Head of Growth Marketing and Product Director, Capital One ShoppingHosts: Elena Mesropyan, Head of Content, Money20/20 EURachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Editor, AscentialElena Mesropyan, Head of Content, Money20/20 EU
11 minutes | Apr 6, 2021
China's Blockchain Service Network
China's BSN- Blockchain Service Network- first announced in 2019, provides infrastructure and tools for the deployment of blockchain solutions for Chinese businesses as well as businesses that operate in or trade with China. To learn more about this potentially game-changing infrastructure investment, we spoke with Aly Madhavji, Managing Partner of the Blockchain Founders Fund and Zennon Kapron, Director of KapronAsia.Guests: Zennon Kapron, Director, KapronAsiaAly Mahavji, Managing Partner, Blockchain Founders FundHosts: Kisha Allison, Head of Content, Money20/20USAWill Haskins, Director of Content, Money20/20Producers: Roland Bodenham, Senior Video Editor, Ascential Will Haskins, Director of Content, Money20/20
19 minutes | Apr 1, 2021
This Episode is an NFT
NFTs have been the buzz in the air, but it seems like there is enduring confusion about what an NFT is and what it does. So, we thought- could we walk in the pioneering footsteps of the Kings of Leon, and make an audio episode about making an NFT into an NFT?So we did! AND, in the process we made episode art and a song about what else?- NFTs.And you can bid on it here!: https://opensea.io/collection/moneypot-podcast All of our proceeds will go to a charity that we will be announcing next week! “This Episode is an NFT” features Rob Wells, a photographer dabbling his own toes in NFTs. He takes our team through creating an NFT, and in the process we learn what an NFT is, the history of NFTs, the current fervor, and how they solve a genuine issue. Sanjib Kalita, Editor-in-Chief, Money20/20Roland Bodenham, Senior Video Editor and Singer/Songwriter, AscentialJonathan Tobias, Video Editor, Digital Artist, GenZ NFT Enthusiast, AscentialRachel Morrissey, Producer, media nerd-in-residence, Money20/20And Rob Wells, Photographer and NFT guide. By the way- Satoshi the Redeemer, the artwork Rob talks about in the episode can be found hereWhat is an NFT? NFT stands for Non-fungible token, unlike crypto-currencies, which are fungible tokens. Fungible tokens, or assets, have units that can be readily interchanged, like a currency. Just as a dollar can be broken down to 4 quarters, cryptocurrencies have units. Non-fungible assets have unique properties that don’t allow for interchange without damaging the value. It would be similar to cutting up a Picasso, which would render a multi-million dollar painting worthless. In our digital world, new digital properties are being created every day. And unlike copying a Picasso, copying digital files is widely available and doesn’t necessarily diminish their quality. So, how can you protect your ownership and the rights around your digital assets when scarcity drives the value? Never sharing it is not a real solution. Being able to “tokenize” it allows for verification of ownership and enhances the ability to sell digital assets.But NFTs aren’t only for digital assets. Tokens can represent art, cars, real estate, trading cards, digital trading cards, gamer paraphernalia, music, books. It can represent anything in the real world or digital worlds that is of value. There are even people who have tokenized themselves… but that is a whole episode unto itself.The current rage is trading cards, game cards, sports cards, memes, and some digital art. It has some big supporters in the likes of Logan Paul, Gary Vaynerchuk, and Mark Cuban.Artists of all stripes have been looking into how they might use it. As we mentioned, Kings of Leon released an album on it. And Beeple, a digital artist, was able to use it to sell his artwork through Christies for the healthy sum of $69,000,000. While the enthusiasts admit that it feels slightly like a bubble, they don’t believe that it will burst. Only time will tell if it collapses or if it simply deflates down to a more realistic size. Either way, we have thrown our hat in the ring to see what happens. We hope you enjoy it, bid on it, and help us help others. And again, all of our proceeds will go to a charity that we will be announcing next week!
13 minutes | Mar 26, 2021
Estate Planning is the New Black Reprise
For grim reasons, the estate planning business boomed during the early days of the pandemic. Access demanded a completely digital approach that allowed for highly informed decision making and legally binding documentation. But there is another barrier that needs to be broken- the notion that Wills and Planning are only for wealthy people and white people. Did you know that Aretha Franklin died without a will? Why would a woman that empowered not have something so many consider part of basic financial planning? One word- TRUST. Research shows that fintech is building trust with minority communities, particularly the black community. We talk about what problems this creates, and speak with Cody Barbo, CEO of Trust&Will about his ideas around a solution.Guest: Cody Barbo, CEO, Trust & WillHosts: Monique Ruff-Bell, Event Director, Money20/20 USARachel Morrissey, Content Producer, Money20/20Producers: Roland Bodenham, Senior Video Editor, AscentialRachel Morrissey, Content Producer, Money20/20Additional Information on the need to protect generational property rights and how minorities are particularly vulnerable: https://features.propublica.org/black-land-loss/heirs-property-rights-why-black-families-lose-land-south/https://www.youtube.com/watch?v=ls3P_FicO7Ihttps://scholarship.law.tamu.edu/cgi/viewcontent.cgi?referer=https://www.google.com/&httpsredir=1&article=1784&context=facscholar
16 minutes | Mar 18, 2021
How do you Re-Platform a Bank?
It is hard to transform to digital first, or as our guest co-host Kevin Holditch says, "Replatforming a bank is like swapping out a couple of decades old jet engine, mid flight, whilst being 38,000 feet in the air with an over-pack passenger list." Seems like that might cause a few difficulties, doesn't it? This is the first of a special series with Form3. Gary Dempsey, Content Lead, Money20/20 EU brings on Kevin Holditch, Head of Platform Engineering at Form3, to co-host. They speak with Jan-Willem Weggemans, Senior Client Partner at Publicis Sapient to unpick the issues as banks take on the Herculean task of replatforming before they get technologically beaten. Guest: Jan-Willem Weggemans, Senior Client Partner, Publicis Sapient. Hosts: Gary Dempsey, Content Lead, Money20/20 EUKevin Holditch, Head of Platform Engineering, Form3Producers: Gary Dempsey, Content Lead, Money20/20 EUThomas Cheung, International Marketing Manager, Form3Roland Bodenham, Senior Video Producer, Ascential
8 minutes | Mar 15, 2021
EXTRA- SPACS and ChasePay ends...
SPACs have made going public incredibly tantalizing, and the number of SPACS in 2021 is eye-popping. So, is that actually a great thing? And what does JP Morgan shutting down ChasePay mean for the big banks in a big tech world? Sanjib Kalita, Editor-in-Chief and Rachel Morrissey, Content Producer at Money20/20 USA discuss these topics to try to give context and thoughts about the trends in 2021Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Content Producer, Money20/20 USAProducers: Roland Bodenham, Senior Video Editor, AscentialSanjib Kalita, Editor-in-Chief, Money20/20
14 minutes | Mar 11, 2021
Citi and Google recently announced the creation of the CitiPlex with GooglePay account that is a full bank account residing in the Google ecosystem. Google also announced 11 other partnerships with a variety of banks. It is one of the most significant steps of "big tech" into formal banking, and creating a seamless experience for the consumer. It is a step in the direction of the superapps popular in Asia. Luckily, we got the chance to talk to Alpesh Chokshi, Global Head of Business Development at Citi about how they approached the collaboration, why it was such a good fit, and the excitement about being involved in such an exciting endeavor. Guest: Alpesh Chokshi, Global Head of Business Development, Citi's Global Consumer Bank. Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Editor, AscentialRachel Morrissey, Producer, Money20/20
12 minutes | Mar 3, 2021
What can Fintech learn about Product Development from Lego?
Product Development is the heart and soul of fintech. Building a better mousetrap was the point of creating products and services that addressed the needs and behaviors of modern consumers. Sometimes, it is helpful to look at that journey through the eyes of another industry, so we took the opportunity to speak with one of the best product designers we know. Melissa Pickering is the Head of Product at Lego, with a history of designing for play. Turns out that the questions around delivering great product share common threads in every industry. Guest: Melissa Pickering, Head of Product, LEGO EducationHosts: Sanjib Kalita, Editor in Chief, Money20/20Rachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Producer, AscentialSanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Producer, Money20/20
23 minutes | Feb 12, 2021
THE Right Way to Build the Best Checkout Experience on the Planet
As e-commerce has boomed, digital multi-channel payments have become a necessity, but companies want their brand on every element, including the payments experience. We spoke with Paul Anthony at Primer to learn how we can make payments less complicated and give the power of experience design back to the merchants. Guest: Paul Anthony, Co-Founder, PrimerHosts: Elena Mesropyan, Content Lead, Money20/20 EuropeRachel Morrissey, Producer, Money20/20Producers: Roland Bodenham, Senior Video Producer, AscentialElena Mesropyan, Content Lead, Money20/20 Europe
18 minutes | Feb 10, 2021
Reflecting on the GameStop Short
As the followers of /WallStreetBets, a subReddit group, took the unprecedented action of retail investors squeezing the hedge fund shorts of GameStop stock, it set the entire world buzzing. In the process, RobinHood, an investing app and one of fintech's unicorns became inadvertently squeezed a bit as well. Due to some great investor relations, RobinHood gathered the capital to be able to keep doing business, but they were dinged a bit in the process. Some of this was their fault. Some of it wasn't. We are putting out this emergency episode with Sanjib Kalita and Rachel Morrissey discussing this from a fintech point of view and wondering whether this "crowd squeeze" means a new type of digital disruption?Hosts: Sanjib Kalita, Editor-in-Chief, Money20/20Rachel Morrissey, Content Producer, Money20/20USAProducer: Roland Bodenham, Senior Video Producer, Ascential
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