88 minutes | Apr 5th 2020

The Mojo Radio Show EP 268: How We Built The Incredible Culture of Netflix - Patty McCord

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Patty McCord is a human resources consultant who for decades, was the chief talent officer at Netflix. Patty was the first hire by founder Reid Hastings and was influential in establishing the Netflix corporate culture of empowering employees and retaining those whose performance was excellent. We delve into how one of the most admired company cultures in the world was built, how it ran, what was accepted, and what was not. It’s an inside look into Netflix and the leaders who created it.   When people ask Patty what she does, how does she like to reply? Patty was a traditional HR person. How did she create an identity that would challenge the status quo and tradition? The mindset of an HR person takes on an engineers mindset Netflix was seeking first principle thinkers. Why? If Patty had her time again, would she focus on the culture of Netflix from day one? Reid Hastings described Netflix as a dysfunctional culture that turned into a high-performance culture. How did Patty know that the culture at Netflix was a great company culture? Did Netflix openly promote the mission outwardly and inwardly through the deck? What was Reid Hastings superpower? Ted Sirandos and Reid Hastings - what did Patty observe that made their relationship so successful? It’s not just about speaking radical honesty; it’s about hearing it. The term family versus team. What it’s like when two companies are slapped together. Can two companies come together to form one culture? Why was Reid Hastings known as the animal? How would Patty’s assistant describe her in three words?   LINKS Patty McCord's website http://pattymccord.com   Top 10 Cowbell songs of all time https://ultimateclassicrock.com/cowbell-songs/   The Mojo Radio Show website themojoradioshow.com   The Mojo Radio Show on Facebook https://www.facebook.com/TheMojoRadioShowPodcast/   The Mojo Radio Show on Twitter https://twitter.com/tmrspod   The Mojo Radio Show copyright Gary Bertwistle & Darren Robertson   Products or companies we discuss are not paid endorsements. They are not sponsored by, nor do we have any professional or affiliate relationship of any kind with any of the companies or products highlighted in the show.... sadly! It’s just stuff we like, think is cool and maybe of interest to you our listeners.   “Life should not be a journey to the grave with the intention of arriving safely in a pretty and well preserved body, but rather to skid in broadside in a cloud of smoke, thoroughly used up, totally worn out, and loudly proclaiming "Wow! What a Ride!”. Hunter S Thompson.  

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