42 minutes | Oct 20, 2021

Enhancing Dialogue and Collaboration in the Workplace with Nancy Dixon, Knowledge Transfer Expert

Nancy Dixon is an author, consultant, researcher, and expert in the field of knowledge transfer. Dixon launched her career in organizational learning as a researcher and professor at the University of Texas before moving to George Washington University. She has spent the last 15 years as a consultant helping NASA and other organizations build effective knowledge transfer processes.  Dixon’s drive to use dialogue as an agent for change led her to write eight books, most notably Common Knowledge: How Companies Thrive by Sharing What They Know. She has published more than 80 articles about transferring knowledge across organizations and currently runs a blog on the subject. In this episode: How do you encourage people to share information? In the wake of the pandemic, when collaboration among groups is more crucial than ever, is there a way to overcome the barriers to communication? Hybrid and remote workplaces are changing the ways knowledge is shared — and it’s up to leaders to find new ways to enhance connection and problem-solving within teams. One of the world’s leading experts on how knowledge is shared, Nancy Dixon knows the importance of facilitating effective communication in and between teams. With an evolving workplace, leaders are left questioning how to connect strategy with what employees know and do — at a time when “normal channels” — imperfect though they were — no longer work as they did. How do you create an environment of trust, belonging, and dialogue — while also maintaining your organization’s underlying values, principles, and priorities? Nancy Dixon talks about this and more as she joins Thomas A. Stewart on The Leading Edge — a place where new ideas emerge and are sharpened, and where leaders look to find the edge that brings success for themselves, their teams, and their enterprises. In this episode of The Leading Edge, Thomas A. Stewart has a conversation with Nancy Dixon, an expert on knowledge transfer and communication, about generating collaboration and productivity at work — in all the new forms it is taking. Together, they discuss the importance of dialogue for problem-solving, how to reduce stress within teams, and why relationship-building is more essential than ever.
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