Natalie Overturf: Affirmation, Communication, Connection
Natalie started working in the mortgage industry over 25 years ago and has enjoyed years as a top originator. Over the course of her career, she has continually shown her strength as a leader in Branch and Regional manager positions. She is now serving as a Divisional SVP over Production at Homebridge Financial Services, leading California, Idaho, Oregon & Washington. She is an accomplished and driven sales executive who remains on the cutting edge – attracting top talent, driving strategic partnerships and increasing company revenue.Natalie is also the Co-founder and owner of the Med Spa, Beauty at the Lake, in Coeur d'Alene, ID. Beauty at the Lake was voted best Med Spa of 2021 in Coeur d’Alene.Natalie lives in Coeur d’Alene with her husband and twin daughters. She is an avid runner and loves boating and spending time at her lake cabin with family and friends. In this episode Steve and Natalie discuss:A couple of leadership lessons Affirming people constantly Communicating clearlyEstablishing connection with your team Key Takeaways: When you’re not telling people what’s happening, they’ll make up their own story - which is usually the wrong story. So you have to remind them what’s happening, what they need to know. Business has to be personal - know their family, their dreams. It’s a good investment to make your people know that you care about them. Whenever you affirm people, you free and empower them to not only perform better but to live and engage more positively.Show, not tell. Show people how to do something, and how it will impact rather than just merely telling them what to do. “The most important thing for a leader is to remember: we need to affirm our employees. Constantly, over and over, they need to know that they are important, valued, and that they contribute regardless of the position.” - Natalie Overturf Book mentioned: Everybody Matters, by Bob Chapman and Raj Sisodia Connect with Natalie Overturf:Facebook: https://www.facebook.com/NatalieOverturfHBFS/Website: https://www.homebridge.com/Email: natalie.overturf@Homebridge.com Connect with Steve and Jason:LinkedIn: Jason or SteveWebsite: Rewire, Inc.: Transformed Thinking Email: email@example.com Show notes by Podcastologist: Justine TallaAudio production by Turnkey Podcast Productions. You're the expert. Your podcast will prove it.