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The Insider Travel Report Podcast

167 Episodes

17 minutes | 2 days ago
How NCL Continues to Put Travel Advisors First With CruiseFirst and PartnersFirst
Katina Athanasiou, chief sales officer for Norwegian Cruise Line, talks with Alan Fine of Insider Travel Report about NCL's travel advisor outreach programs, which include "Week of You," CruiseFirst and PartnersFirst. She also talks about the progress of upcoming new Leonardo-class ships and whether NCL's SailSafe health protocols will change in light of the current climate for cruising in Europe. For more information, visit www.ncl.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
29 minutes | 3 days ago
How to Ski in Canada with Club Med and More!
Sabrina Cendral, senior vice president of marketing and sales for Club Med North America, talks to James Shillinglaw of Insider Travel about the all-inclusive resort pioneer’s upcoming ski property, Club Med Quebec Charlevoix; the status of its other resorts in Mexico, the Caribbean and Europe; how Club Med is getting through the pandemic; plus brand new travel advisor programs and much more. For more information, visit www.clubmed.us.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
36 minutes | 4 days ago
How Jerry Inzerillo Is Helping Turn Saudi Arabia Itself Into a Tourism Powerhouse
Jerry Inzerillo, CEO of Diriyah Gate Development Project and a veteran hotel and resort executive, talks with James Shillinglaw of Insider Travel Report about Saudi Arabia’s plan to become a major tourism destination by 2030, including the massive resort, cultural and entertainment complex he oversees being developed around the At-Turaif UNESCO World Heritage Site. Inzerillo, who has worked with such hotel and resort luminaries as Ian Schrager and Sol Kerzner, offers his perspective on how the country is emerging as a prime destination in the Middle East. For more information on Diriyah Gate, visit https://dgda.gov.sa. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
22 minutes | 5 days ago
Everything You Wanted to Know About Nexion Expo
Jackie Friedman, president of Nexion Travel Group, talks with James Shillinglaw of Insider Travel Report about Nexion Expo, the new virtual event taking place Jan. 13-14 designed to showcase Nexion and its programs to experienced and new-to-travel advisors interested in joining the network. Friedman also provides an update on Nexion, its advisors and programs as we emerge from the crisis. For more information on Nexion Expo, visit www.nexion.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
23 minutes | 6 days ago
How This Host Is Creating an OASIS for Travel Advisors
Kelly Bergin, president of OASIS Travel Network, talks with James Shillinglaw of Insider Travel Report about how her host travel agency has supported its affiliates through the crisis, what bookings like for this year and 2022, how new to travel advisors have been joining the group in greater numbers to take advantage of its New2Travel program. For more information, visit www.oasistravelnetwork.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube.  
28 minutes | 9 days ago
Finding “Serenity” and Safety at St. Lucia’s Coconut Bay
Mark Adams, CEO of Coconut Bay Beach Resort & Spa and Serenity at Coconut Bay, talks with Greg Shillinglaw of Insider Travel Report about the vacation experiences available at both properties. Adams also discusses the unique luxury offerings at Serenity, the all-inclusive, couples-only property suitable for honeymoons and more. For more information, visit www.cbayresort.com and www.serenityatcoconutbay.com.Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube. 
51 minutes | 10 days ago
Where Are the Travel Jobs Today After a Year of COVID?
Jason King, president of P. Jason King Associates, an travel executive search firm and agency matchmaker, talks with James Shillinglaw of Insider Travel Report about the state of the employment market in travel as the industry starts emerging from the pandemic. King focuses on what the jobs market looks like today, where demand will be different travel segments, how those currently unemployed should start searching for jobs, and what the market is for travel agency acquisitions and mergers. For more information, email info@pjasonkingassociates.com or visit www.YoursInTravel.com, www.pjasonkingassociates.com,  www.TravelMatchmakers.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
18 minutes | 11 days ago
How AdventureWomen Kept Adventuring Through COVID-19
Heather Heverling, president of AdventureWomen, talks with Alan Fine of Insider Travel Report about her newly created role at this relationship-oriented tour company, why the time was right for her to lead the company, and how AdventureWomen has changed since it was founded in 1982. Heverling also details what trips were successful in the second half of 2020 and what she sees is the future of travel for women post-pandemic. For more information, visit www.adventurewomen.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
39 minutes | 12 days ago
Get an Update on Atlas Ocean Voyages’ New Spa & Much More
Brandon Townsley, vice president-sales and trade partnerships for Atlas Ocean Voyages, talks with James Shillinglaw of Insider Travel Report about his luxe-expedition cruise line’s plans for the first L’Occitane spa onboard the new World Navigator. Townsley also reveals new details about the unique itineraries and excursions that the ship will feature when it makes its debut this summer, as well as why travel advisors will find Atlas Ocean so easy to work with. For more information, visit www.atlasoceanvoyages.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
18 minutes | 13 days ago
How Dorchester Collection Hotels Are Emerging from the Crisis
Christopher Cowdray, CEO of Dorchester Collection, and Helen Smith, customer experience officer, talk with James Shillinglaw of Insider Travel Report about how their hotels have gotten through the pandemic period, what’s new at properties in the group, new programs and packages being offered, and how they see luxury hospitality changing after the crisis. For more information, visit www.dorchestercollection.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
16 minutes | 18 days ago
Why a Classic London Hotel Changed Its Name
James Olivier, general manager of the newly renamed The Dilly talks with James Shillinglaw of Insider Travel Report about how his hotel, located just off Piccadilly Square, has relaunched under a new name after being known as the Le Meridien Piccadilly for years. Olivier also details the history of the property, the renovations planned for the hotel when it reopens next year, the importance of its location, and what’s happening on the London hotel scene today. For more information, visit www.thedillylondon.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
24 minutes | 19 days ago
How Hilton Is Growing its Luxury LXR Hotels Portfolio
Feisal Jaffer, global head of LXR Hotels & Resorts, talks with James Shillinglaw of Insider Travel Report about how LXR fits in with Hilton’s other luxury brands, how many hotels and resorts it currently has in its collection, and what’s on tap for expansion in 2021 and beyond. Jaffer also discussed LXR’s brand attributes and what makes it different from other luxury hotels. For more information, click on LXR Hotels & Resorts.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
22 minutes | 20 days ago
How Lindblad Is Working to Provide Relief for the Galapagos
Amy Berquist, vice president-conservation, education & sustainability for Lindblad Expeditions, talks with James Shillinglaw of Insider Travel Report about Lindblad’s new Galapagos Relief Fund, developed in partnership with Island Conservation, which seeks to help the people and communities of the Galapagos get through the tourism downturn created by the COVID-19 pandemic. For more information or to contribute, visit www.islandrelief.fund or www.expeditions.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
5 minutes | 23 days ago
A Holiday Message From Insider Travel Report
James Shillinglaw and Alan Fine of Insider Travel Report (ITR) wish you, our travel advisor readers and travel supplier partners, a very Merry Christmas, Happy Chanukah and Happy New Year. They also highlight the things they are thankful for this year as well as how ITR has added to its travel news coverage, produced more video interviews, launched podcasts, boosted its hotel coverage. From us to you: Happy Holidays!Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
14 minutes | 23 days ago
How The Pierre in New York Has Emerged From the Crisis
Francois Olivier-Luiggi, general manager of The Pierre in New York, talks with James Shillinglaw of Insider Travel Report about how he reopened his famed hotel amid the pandemic, what challenges he faced, how he delivers a great luxury experience in this new age of travel, including even small events and weddings. For more information, visit www.thepierreny.com.Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube. 
26 minutes | 25 days ago
A Look at the Future of Cruising with Michelle Fee
Michelle Fee, founder, CEO and co-owner of Cruise Planners, talks with James Shillinglaw of Insider Travel Report about the outlook for cruise sales next year and beyond, what impact news of the COVID vaccines has had on bookings, where cruisers want to go in 2021 and 2022, what kinds of cruises clients are booking, how travel advisors should be selling cruises today, and whether anything good has come out of the pandemic. For more information on Cruise Planners, visit www.cruiseplanners.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
32 minutes | 25 days ago
Where to Explore with Aurora Expeditions After the Pandemic
Monique Ponfoort, CEO of Aurora Expeditions, talks with James Shillinglaw of Insider Travel Report about her unique, Sydney, Australia-based expedition cruise and tour operator, including how it’s surviving the pandemic; what ships it has now and expects to be delivered next year; new itineraries for 2021 and 2022 to the Arctic, Antarctic and more; and why expedition cruising continues to be such a hot category in the market. For more information, visit www.aurora-expeditions.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
22 minutes | a month ago
Learn How to Sell Virgin Voyages with Seacademy
John Diorio, associate vice president of sales for Virgin Voyages, talks with James Shillinglaw about his innovative cruise line’s new Seacademy, a new training program for travel advisors. Diorio also provides an update on Virgin Voyages and its two ships, Scarlet Lady and Valiant Lady, set to debut next year on Caribbean itineraries out of Miami. To access Seacademy, visit www.firstmates.com. For more information, visit www.virginvoyages.com.Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
39 minutes | a month ago
How Tripadvisor’s Reco Works with Travel Advisors
Sean Graber and Erik Ornitz, creators of Tripadvisor’s Reco, talk with James Shillinglaw of Insider Travel Report about their new program to affiliate with real travel advisors to refer business and book complicated travel. Graber and Ornitz reveal the way leads will be distributed, the fees for the service, and how advisors get to keep commission on all trips booked. More to the point, they emphasize how critical travel advisors are to booking travel in the new pandemic age. For more information, visit www.helloreco.com. Insider Travel Report Youtube channel or by searching for the podcast's title on Youtube. 
12 minutes | a month ago
How Mystic Is Turning into a Mecca for Foodies
Dan Meiser and James Wayman, the two partners overseeing a small culinary empire in Mystic, Conn., talk with James Shillinglaw of Insider Travel Report about how their four farm-to-table dining outlets, including the new Nana’s Bakery & Pizza, Grass & Bone, Engine Room and Oyster Club are turning this famed coastal town into a foodie’s paradise. For more information, visit www.nanasct.com, www.grassandbonect.com, www.engineroomct.com, www.oysterclubct.com and www.stoneacresfarm.com. Insider Travel Report Youtube channel  or by searching for the podcast's title on Youtube. 
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