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HVAC Ladder - Career & Business Growth
38 minutes | Oct 26, 2018
19 – The Transition from Technician to Owner w/ Michael Housh
In this episode, my guest Michael Housh and I discuss his experience transitioning from a service technician to the owner of his own company. You can find Michael on Facebook or his business on the web at www.houshhomeenergy.com. The post 19 – The Transition from Technician to Owner w/ Michael Housh appeared first on HVAC Ladder.
40 minutes | Oct 7, 2018
18 – Craftsmanship Plus Leadership – What it Takes to be an Owner Part 2
Today, I continue my discussion with Dr. Dan Elash, business mentor and strategic coach. Dr. Dan has a PhD in Clinical Psychology and decades of experience. If you’re already an owner or considering becoming an owner, you should absolutely listen to this episode and episode 17 – it’s packed full of great information you NEED to know. You can find Dr. Dan at www.StrategicMentoring.us. If you reach out to him, be sure to mention where you heard about him. I hope you enjoy the podcast! The sponsor for this podcast is Fieldstone Service Management, the only field service app made exclusively for HVAC. Fieldstone includes features for customer relationship management, scheduling, dispatch, billing and more. In the next release, Fieldstone is adding customer equipment tracking – Condensers, Air Handlers, Gas Furnaces and more. If you’re still using paper invoices in your HVAC business, we can help you eliminate days of paperwork every month. To learn more, visit www.fieldstonesm.com or call 888-641-6988. The post 18 – Craftsmanship Plus Leadership – What it Takes to be an Owner Part 2 appeared first on HVAC Ladder.
35 minutes | Oct 1, 2018
17 – Craftsmanship Plus Leadership – What it Takes to be an Owner
Today, I interview Dr. Dan Elash, business mentor and strategic coach. Dr. Dan has a PhD in Clinical Psychology and decades of experience. If you’re already an owner or considering becoming an owner, you should absolutely listen to this episode – it’s packed full of great information you NEED to know. You can find Dr. Dan at www.StrategicMentoring.us. If you reach out to him, be sure to mention where you heard about him. I hope you enjoy the podcast! The sponsor for this podcast is Fieldstone Service Management, the only field service app made exclusively for HVAC. Fieldstone includes features for customer relationship management, scheduling, dispatch, billing and more. In the next release, Fieldstone is adding customer equipment tracking – Condensers, Air Handlers, Gas Furnaces and more. If you’re still using paper invoices in your HVAC business, we can help you eliminate days of paperwork every month. To learn more, visit www.fieldstonesm.com or call 888-641-6988. The post 17 – Craftsmanship Plus Leadership – What it Takes to be an Owner appeared first on HVAC Ladder.
38 minutes | Sep 26, 2018
16 – The Fighting Season w/ Tersh Blisset (Part 2)
Today, I finish the interview with Tersh Blisset, a small HVAC business owner in Savannah, Georgia about the fighting season in HVAC (the busy season). How do you deal with it and what strategies can be used to balance out the busy season with the off season? Icebound, his current business, is the third HVAC business Tersh has been involved with as an owner. He shares his progress with Icebound on his podcast, Service Business Mastery. There’s also a Facebook page and group you can check out. The sponsor for this podcast is Fieldstone Service Management, the only field service app made exclusively for HVAC. Fieldstone includes features for customer relationship management, scheduling, dispatch, billing and more. In the next release, Fieldstone is adding customer equipment tracking – Condensers, Air Handlers, Gas Furnaces and more. If you’re still using paper invoices in your HVAC business, we can help you eliminate days of paperwork every month. To learn more, visit www.fieldstonesm.com or call 888-641-6988. The post 16 – The Fighting Season w/ Tersh Blisset (Part 2) appeared first on HVAC Ladder.
37 minutes | Jul 2, 2018
15 – The Fighting Season w/ Tersh Blisset (Part 1)
Today, I talk with Tersh Blisset, a small HVAC business owner in Savannah, Georgia about the fighting season in HVAC (the busy season). How do you deal with it and what strategies can be used to balance out the busy season with the off season? Icebound, his current business, is the third HVAC business Tersh has been involved with as an owner. He shares his progress with Icebound on his own podcast, Service Business Mastery. There’s also a Facebook page and group you can check out. The sponsor for this podcast is Fieldstone, the only field service app made exclusively for HVAC. Fieldstone includes features for customer relationship management, scheduling, dispatch, billing and more. If you’re still using paper invoices in your HVAC business, we can help you eliminate days of paperwork every month. To learn more, visit www.fieldstonesm.com or call 888-641-6988. The post 15 – The Fighting Season w/ Tersh Blisset (Part 1) appeared first on HVAC Ladder.
26 minutes | Nov 3, 2017
14 – Proactive Tax Planning
Today, I talk with Craig Cody, a CPA (Certified Public Accountant) and tax coach about proactive tax planning. What is it? How do you do it? If you’re like me, every time you write a check to the government, it hurts. It hurts a lot – that money was hard earned and it’s crazy how much you end up sending to the government. Craig regularly saves his clients tens of thousands of dollars on their taxes each year just by being proactive and smart about how they run their business and organize their life. You can contact Craig by emailing him at craig at ccodycpa.com or calling his office at (516) 869-4051. Also, as mentioned in the episode, you can get a copy of 10 Biggest Tax Mistakes that Cost Business Owners Thousands by visiting http://www.craigcodyandcompany.com/hvac/ The post 14 – Proactive Tax Planning appeared first on HVAC Ladder.
5 minutes | Oct 12, 2017
13 – Change of Pace
In this episode, I share that HVACLadder episodes will be a little more spaced out. I’ve been putting a LOT of time into Fieldstone Service Management and other consulting efforts and don’t want the quality of HVACLadder to suffer so I’m slowing the pace down a bit. Links I mentioned in this episode are: Join the HVACLadder Mailing List Join the Fieldstone Beta Program The post 13 – Change of Pace appeared first on HVAC Ladder.
41 minutes | Oct 5, 2017
12 – Careers – Choose Your Own Adventure
In this episode, I talk about the pressure a lot of folks feel trying to make a single decision in their life about what they should do. For me, this pressure was highest in high school when trying to decide what I would do afterwards. My message in this episode is simple – don’t sweat it – take it one step at a time. So many students end up going to college and dropping out or going and finishing a degree they don’t have a use for. It’s perfectly fine to take other jobs along the way and even work while you’re going to college. I share my path through many different jobs that ultimately led me to what I do now which is software development – a career I never expected growing up but one I thoroughly enjoy. I also talk about a new software product I’m working on for the industry called Fieldstone and invite you to join the beta program. Learn more about Fieldstone and the beta program at FieldstoneSM.com. The post 12 – Careers – Choose Your Own Adventure appeared first on HVAC Ladder.
58 minutes | Sep 27, 2017
11 – HVAC Careers – Interviewing a Retired Commercial & Industrial Technician – Ken Lawhorne
Are you interested in a career in commercial/industrial HVAC? In this episode, I interview my dad who started in commercial/industrial HVAC in his late thirties and worked in it for almost 20 years before retiring. This is a photo of my dad welding a broken outdoor wood furnace damper for me last winter. He spends most of his retirement time in his basement shop these days. We talk about his career choices right out of high school and the path that ultimately led him to working in HVAC. He shares stories from his career, his challenges, and regrets. I hope you get something from his experience. If you have any questions for Ken, send them my way and I’ll forward them on. The post 11 – HVAC Careers – Interviewing a Retired Commercial & Industrial Technician – Ken Lawhorne appeared first on HVAC Ladder.
33 minutes | Sep 21, 2017
10 – Are Your Customers Cheap?
If you ask a random person “what would make this product better?” most of them will tell you to make it cheaper. Price is always the focus when the product or service isn’t differentiated in any other way. Do you let customers brow beat you into believing your service isn’t worth what you’re charging? Do you lead with value instead of price? Today, I discuss some pitfalls of going from employee to lone wolf when it comes to pricing your services and making sure you’re charging enough to run a responsible business. To avoid making the mistake of pricing your service too low, look at your established competition in the market and figure out what they’re charging. You should be within about 10% of them to be sure your business is viable. Also, don’t compare yourself to other brand new businesses – they could be making this mistake and not realize it yet. If you have stories of cheap customers or customers insisting on paying you what you’re worth for your services and would like to share them on the podcast, send me an Email. My address is at the top of the site. You can also use the Contact page to get me a message. The post 10 – Are Your Customers Cheap? appeared first on HVAC Ladder.
44 minutes | Sep 13, 2017
9 – Is Online Marketing a Waste of Money?
Online marketing is a huge and profitable industry which causes people to come out of the woodwork to sell you unattainable promises at discount prices! It’s really NOT a waste of money but there are LOT of pitfalls along the way. How do you avoid them? Learn about it – that’s the best way. Find a good consultant to help – that’s the second best way. Once you have the basics of your business down pat, your Brand Promise, Consistent Referral Strategy, and an Off-Season strategy (I discuss these in episode 8); if you’re still not getting enough customers OR you want to grow beyond where you are, you should consider online marketing. Where to start? I recommend Google AdWords. The old best way of advertising for an HVAC business was in the Yellow Pages. I’m sure someone, somewhere still uses the YP but I haven’t seen or used them for at least the past 5 years. Almost everyone has a tiny computer with an Internet connection in their pocket called a SmartPhone these days and that’s how they connect with the world. That’s also how they’re going to attempt to find you to hire you. Fundamentals of AdWords Everything starts with a Search Two types of results show up – paid Advertisements and Organic Results Customers (searchers) click on your Ad (or someone else’s) On Desktops, they go to your Landing Page on your Website On Mobile, they can call you directly from the Ad You can target your Ad on Location, Time, and Keyword Matches Your placement in the results depends on those criteria PLUS your bid for the keyword If a customer clicks on your Ad, you pay for the click. Optimize for Conversions – For HVAC, a conversion is typically a phone call to you. Use split testing to optimize your Ads and your Landing Pages. Always have a champion and a challenger, measure the performance of both, and regularly throw one away and create a new one. Questions How do you compete with bigger companies with bigger Ad Spends? Companies with bigger Ad spends used to be able to do very well by buying giant Yellow Page Ads and sweeping a market just because they were bigger. That’s no longer the case. It’s harder now for them to compete than it ever was. The battle for a customer’s attention happens one by one now in Internet marketing and it’s the business that’s doing the best job at converting them that will win. For the price of a good book on the subject and some time spent learning, you can handily beat the big guys using AdWords. My book recommendation for doing this yourself is the Ultimate Guide to Local Business Marketing by Perry Marshall and Talor Zamir. Where does Facebook Advertising come into this? The Facebook Advertising platform is wonderful! Don’t get me wrong – it’s a great place to advertise. But, it’s NOT as good as Google AdWords at addressing the “bleeding neck” problem. When customers have an issue they need solved NOW, they use search. My recommendation is to master Google AdWords first then try your hand at Facebook Ads using similar strategies. The post 9 – Is Online Marketing a Waste of Money? appeared first on HVAC Ladder.
34 minutes | Sep 6, 2017
8 – Want to Stop Chasing Clients and Have Them Chase You?
Are you ready to learn how to get clients to chase you instead of the other way around? In this episode, I discuss the basics of starting off on the right foot with marketing a lone wolf OR entrepreneurial venture in HVAC. Brand Promise. Who is your customer, specifically? Think narrow here, not broad. What, specifically, do they want? What can you promise them that no one else in your market is promising? Referral strategy – the least expensive and most effective marketing strategy for a service business is referrals. If you have a great promise and you do great work, it will be easy to get referrals from the clients you serve. Off Season Strategy – The HVAC business is one of many that typically has a busy season and an off-season. Use strategies to push work from your busy season to your off season to balance things out. In the off season, do as much preventative maintenance as you can, work on business development, and take a vacation to recharge before you hit the busy season again. Recently, I heard some advice for the lone wolf that I disagree with. In this episode, I share what it was and why I disagree: Online marketers can’t help the lone wolf. Many online marketers you encounter are not worth your time or dollars. But, don’t discount online marketers or online marketing. In the next episode, I’m going to dig deeper on this topic, specifically Google AdWords. Facebook Advertising is Good for Lone Wolfs. I disagree. I think if you nail your Brand Promise, Referral Strategy, and Off Season Strategy, you don’t need Facebook advertising. Also, if you haven’t nailed those three, your Facebook advertising isn’t going to be very effective and you could potentially lose a lot of money on it. It has its place but I don’t believe the lone wolf should play in this fire – at least alone. You Have to Have YouTube Videos. I 100% totally and completely disagree with this. Videography, even mediocre videography takes a LOT of time to do well. It’s not worth your time as a lone wolf to invest in this. Top 10 Reasons People Don’t Choose You I don’t know you exist. I’m not aware of what you offer. I don’t trust you. I don’t believe your promise. I worry about what my peers will think. I have different goals than you think I do. I have a different risk profile than you think I do. I tell myself a different story about money than you think I do. I can wait and there doesn’t feel like there’s any benefit for acting soon. I don’t have the resources, can’t find the resources, won’t pay the price to get the resources. To learn how to overcome all the items on this list, join the mailing list. The post 8 – Want to Stop Chasing Clients and Have Them Chase You? appeared first on HVAC Ladder.
22 minutes | Aug 30, 2017
7 – Shoot, Communicate, and Move on Out
You are fighting a battle every day in business – a battle against mediocrity – a battle against your competition to bring more value to your customers than any one else can. In episode 5 – Work Yourself Out of a Job, I talk about the need to get a crystal clear picture of your expenses and revenue which I elaborate on in episode 6 that includes an easy to use worksheet for helping get a handle on your business finances. I also talk about developing and implementing procedures in your business – a set of guidelines that instruct your business how to function day to day. In this episode, I elaborate on why that’s important and give some examples of other businesses that do this successfully. Shoot – Make sure every single employee knows exactly how to do their job and what is expected of them. Your business machine can’t run with broken parts and if your employees don’t know what to do and meet expectations, it will break your machine. Communicate – Establish and make clear the communication channels in your business. Technicians should know when and how they’re expected to communicate with customers, dispatchers, sales, and ultimately you as the owner if needed. Move on Out – This is where the big money in HVAC is – it’s in continuing the mission (Charlie Mike). You need a good process that’s repeatable that brings maximum value to your clients. Then, you repeat it until you’re ready to retire on the beach. Tactic The tactic this episode is a repeat and extension of the last episode because it’s so important – get to work on getting out of debt. The Dave Ramsey Baby Steps to getting and staying out of debt: Save $1,000 for emergencies ONLY. (Not Zoomlock, Not Vacation but broken down cars and such.) Pay Off Debt – Use the “debt snowball” technique to get laser focused on eliminating your debt – list your debt in order of smallest to largest and throw every penny of extra cash at the first one on the list until it’s vaporized. Pay it off and close that account. Then, repeat until they’re all gone except your mortgage which is excluded from this step. Increase your Emergency Fund to 3-6 months worth of your expenses – 3 months if there is little to no risk of you losing your income, 6 months if your income is more unsure. This emergency fund prevents you from going back into debt in the event you lose your job or otherwise your income for a period of time. Invest 15% of your income in retirement. We’re living longer and longer these days and the costs aren’t going down. Save for College or other Education for your Children. This helps them get on the right track for living debt free. It’s also perfectly good for them to work AND attend school. I did it and highly recommend it. Pay off your Mortgage. Build Wealth and GIVE. The Course I mentioned: Dave Ramsey Financial Peace University The Book I mentioned: Keep Climbing folks! The post 7 – Shoot, Communicate, and Move on Out appeared first on HVAC Ladder.
27 minutes | Aug 24, 2017
6 – Big Money – Where is it in HVAC?
Wealth is not finite! It’s infinite and created every day! How? By doing things and creating things that are more valuable than what people are willing to pay for them – maximizing value. An example: McD’s Burger cost $1 but for you to buy it, it has to be worth more than $1 for you to decide to buy it. The difference between what they charge for it and it’s value to you is the wealth being created. If you would have paid $2 for that burger that cost $1, that’s $1 of wealth that got created. By doing business, both YOU and McD’s is wealthier because you both got something that was more valuable than what you had. Second example: Employee value – bought at wholesale, sold at retail. There are two value trades here and wealth created between them. The employer “buys” the employee because they’re worth more than what they cost. The customer buys the services of the company because they’re worth more than they cost. Everybody wins in good business. So, where’s the BIG money? It’s in maximizing value to your customers in each sale and making small money that gets repeated and scaled. How do you do it? Start with a business budget. Wait. Actually, start with a personal budget so your bad personal financial decisions aren’t robbing your business. Then, do a business budget. Download HVAC Easy Monthly Budget Sheet The sheet has areas for Fixed and Variable expenses – many categories like: Equipment, Sales, Direct Marketing, Taxes, Operations, Vehicles, Tools, Legal and Accounting, Brand Marketing, Professional Fees, Employees, Office/Shop. It also has a place to put your revenue and record your net earnings. John Israel GoFundMe Fundraiser John Israel, the cohost of the Cowboys of HVAC podcast posted a brave “ask” to the community. His doctor has recently recommended he have bariatric surgery to help him manage his weight which will improve his health in several ways. He’s at a point now where he has to do something to get healthy. Click on the link to check out his GoFundMe campaign and if you’d like, you can help John by donating on that page. If you have questions or complaints, contact me. The post 6 – Big Money – Where is it in HVAC? appeared first on HVAC Ladder.
22 minutes | Aug 16, 2017
5 – Work Yourself Out of a Job – Step 1
In this episode, I talk about how to start working toward the goal of getting out of the field – working more ON your business instead of working IN your business. Here are the basic steps: Understand your Operating Expenses in fine Detail – Fixed and Variable. Understand your Revenue in fine Detail – Products and Services Sold. Document both of these so that you know in advance exactly how much expense, revenue, and profit you will have on each job when you quote it. Once you understand your financials in fine detail, the next thing up is your company procedures. Procedures give your employees a specific way to do everything in your business so that every client gets the same great experience from everyone in your company. Document every aspect of the operations of your business in procedures. Educate your people on your procedures. If they ask you questions that are answered in a procedure, kindly point them to the procedure. Improve the procedures regularly and involve your staff in their improvement. The procedures will allow the business to run in “auto-pilot” without your regular intervention. At this point, you know and are confident in your numbers and you’ve minimized your daily decisions. Once you are comfortable with it, look to hire a replacement for yourself – a manager, for instance. Your job now is to work ON the business. One word of caution: You’re in charge as you do this but it’s important to involve your other employees. Listen to what they have to say. The changes are your call and your new way of doing things may not be compatible with some of your employees. If you meet conflict, take a deep breath, chat with someone if you need to, and make the best decision for YOUR business. Some people may not be able to deal with the new way and that’s okay – you’re allowed to let them go. In the episode, I also mention the Slack Group. You can click here to join that if you’d like. The link is also up at the top. I hang out on Slack a good bit – if you have questions or suggestions or resources for me or the community, feel free to drop me a line. The post 5 – Work Yourself Out of a Job – Step 1 appeared first on HVAC Ladder.
46 minutes | Aug 9, 2017
4 – Want to Better Serve Clients and Add $12,000 in Revenue?
In this episode, I talk with Tom Jackson, CEO of Jackson Systems in Indianapolis, Indiana. Benefits of FilterFetch Convenience for homeowners and building owners – they get reminders when filters should be ordered and changed and shipped exactly what they need. Professional HVAC technicians (You) are adding value to your relationship with your customers by offering this service. You decide what to charge for the filters over their wholesale cost and you get a check each month for your sales. Jackson Systems makes it easy for you to setup and manage over time. Average HVAC companies are bringing in $1,000/month in FilterFetch sales – some up to $2,000/month and increasing. Private Label Thermostat Branding Jackson Systems also offers, at no cost, private label branding of thermostats. Send them your logo, order your thermostats, and get them shipped back to you with a super quick turn-around. Customers will see your logo and your phone number every time they visit their thermostat. Resources To get started with FilterFetch or for more information, call 888.652.9663 Visit them on the web: https://jacksonsystems.com/content/filterfetch Here’s a video from Jackson Systems that also explains how FilterFetch works: The post 4 – Want to Better Serve Clients and Add $12,000 in Revenue? appeared first on HVAC Ladder.
46 minutes | Aug 1, 2017
3 – Zoomlock Kit is an Investment Decision
Zoomlock Kit is an Investment Decision In this episode, I talk about tool expenses and decisions like whether you should buy a Zoomlock kit . I talk about the differences between being an employee, a lone wolf, and an entrepreneur when it comes to lifestyle, expenses, and income. Strategically, you need to decide which one of these categories you belong in so you can be clear on the decisions you make toward achieving your career or business goals. Employee – this is the easy choice and where almost everyone starts. Go to work for someone else and give it all you’ve got. As an employee, you’ll learn the trade from others, learn how the business works and how other companies run their business, and make connections in the trade. If you decide you’d like to work for yourself or grow a business, this will be great experience. Lone Wolf – Lone wolves are self-employed – they work alone primarily and have no desire to grow a business. I don’t consider them entrepreneurs because they’re not concerned about growing beyond their own capacity. Typically, word of mouth marketing can satisfy the work needs of a lone wolf though they’d be well served by using some marketing and sales strategy to maximize their income. Entrepreneur – building a business and working every day to get yourself out of the field. Entrepreneurs have clear business objectives and they’re taking active steps to achieve them. When they’re ready to retire from their businesses, succesful entrepreneurs will be able to continue to run their businesses with minimal involvement or sell them for profit. After the strategy talk, I share a brief overview of my own story – what types of jobs I had from high school until now and my education and career progression. I forgot to talk about why I chose the HVAC industry but if you remind me, I’ll discuss that in a future episode. I also shared 2 tactics for the HVAC industry – one for employees and one for lone wolves and entrepreneurs. Check out the episode for those. If you’re new to the site, you might also want to check out the previous episode about using an HVAC answering service. I had the pleasure of interviewing Sam Carpenter, the CEO of Centratel, the highest quality answering service in the US. Resource Links These links don’t make much sense on their own but I touch on each of them in the podcast so they’re here for reference. 2017 Self-Employment Tax: How Much Will You Owe? Top Questions about Social Security What’s Medicare? Tax Brackets HVAC Technician Salary The post 3 – Zoomlock Kit is an Investment Decision appeared first on HVAC Ladder.
36 minutes | Jul 26, 2017
2 – Why Don’t You Pick Up the Phone?!
HVAC Answering Service What happens when you don’t answer the phone? It’s pretty simple – you lose business. When customers really need to talk to you, a human better answer when they call. Want to answer your phone 24/7? What about when you’re already on the phone? If you don’t have one, you seriously need to look into using an HVAC answering service. Benefits of an Answering Service Everything gets captured, nothing gets LOST which means more business. Screening – wrong numbers, telemarketing, out of service area calls never bother you. Procedures are handled exactly the same by each representative. Messages get relayed to you based on their priority and importance which YOU decide. Customers can contact you any time for appointment cancelations, saving you time and money. After hours, non emergency calls can be logged and you can call them back during business hours. Emergency calls can be passed through to you. Complex sets of rules can be used about who to contact and in what circumstances. Call routing based on where the client is located if you have different techs covering different regions. Call routing based on the type of call – sales vs. service, for example. How does it Work? A specialist works with you to figure out your script when they answer your phone. The specialist makes recommendations based on what works with other HVAC clients. You decide how you want the phone answered and how they process all your calls. If the message is something simple and not urgent, they can save it and send it to you during business hours. If the caller says it’s an emergency, they can patch that call through to you as well as follow a protocol for who to contact in that situation. They can also be sure the caller is aware of any emergency call-out fees you charge before they bother you. Messages are usually delivered back to you via text message. They can also be sent in other ways. How does Centratel Compare? They have 300+ HVAC accounts. Customer reported error rate (wrong number or wrong name, etc.) is 1 in 15,000 calls, very high quality. All calls are answered in Bend, Oregon by accent neutral representatives. There are NO off-shored calls. They don’t sound like robots, they’re real people and act like it but they’re all trained to handle calls exactly the same for each client so you get the same experience and quality no matter which representative is answering your calls. Reps are also evaluated every month on a random set of calls for the potential to get up to a 35% bonus of their previous month’s pay. Costs for service start at about $59 for 30-40 messages and average around $250/month for about 300 messages. 300 messages per month is about 10 per day. The cost is based on operator time and number of messages. To figure out exactly what it would cost you, take advantage of a no-cost trial of the service for a month to see what your expenses would be if you decided to continue with them. An HVAC answering service ensures you don’t lose business by dropping calls. The reps gather information quickly and super efficiently. Take care of the clients you’ve got. Capture new business. Use an HVAC answering service! Centratel 30 Day Free Trial The post 2 – Why Don’t You Pick Up the Phone?! appeared first on HVAC Ladder.
2 minutes | Jul 24, 2017
Introduction to The HVACLadder Podcast
Welcome to HVACLadder! In this episode of the HVACLadder podcast, I very briefly go over what it’s all about. HVACLadder is devoted to helping you make decisions in the trade and helping you eliminate obstacles for growth, empowering you to reach the next rung. What is HVAC? Heating, Ventilation, and Air Conditioning. It also includes Indoor Air Quality (IAQ) and sometimes refrigeration. Why “Ladder”? It doesn’t matter where you are in the HVAC trade, I’d like to help you advance to where you want to be – to take the next step on the “ladder”. The post Introduction to The HVACLadder Podcast appeared first on HVAC Ladder.
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