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In a fractured media world, how do you stand out? Jeff Crilley is the founder of Real News PR, a Dallas, Texas based public relations firm that helps get its clients in the news cycle. Jeff should know, he spent more than 20 years as a TV reporter. According to Jeff, its all about authenticity and knowing how to use your expertise. However, this is more than a state of the media conversation. Jeff and Jeffrey speak open and honestly about running your company with values and the value of hiring great employees. Connect with Jeff Crilley: https://www.realnewspr.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

How do heroes make money? Craig Dunkerley will enlighten you on this episode of “The Hero Factor” with Jeffrey Hayzlett. Craig is an expert investor and multi-business owner who assists people with their future plans. Craig not only goes over his investing basics, but makes it easy to understand how the banks and brokerages use fees to chip away at personal wealth building. Find out what Craig thinks you should be investing in, how he diversified his portfolio, and what he’s always takes from hotel rooms on this episode of The Hero Factor. Connect with Craig: https://craigdunkerley.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

There seems to be software for just about everything in business, but government agencies can get left behind. Today’s guest is trying to change that. Tristan Louis is the president and CEO of Casebook PBC a platform for government human service agencies. Casebook focuses on trying to make different government agencies work together more effectively and efficiently. Tristan is a serial entrepreneur and worked as an executive for several large international banks. Besides that he also helped invent the podcast. Tristan and Jeffrey cover all of this in this episode of The Hero Factor. Learn more about your ad choices. Visit megaphone.fm/adchoices

Just in time for Memorial Day, a true American Hero joins The Hero Factor. Jason Van Camp is a decorated Army Green Beret who is now helping fellow veterans start businesses through the charity, Warrior Rising. Jason and Jeffrey talk about why deliberate discomfort is good in life and business. Jason also shares how a conversation with other veterans centered around the question, “What are you going to do about it?” served as the inspiration for Warrior Rising. He also mentions how cold calling NFL teams helped launch his second business, Mission Six Zero.  Learn more about Warrior Rising: https://www.warriorrising.org/ Learn more about Mission Six Zero: https://missionsixzero.com/ Learn more about your ad choices. Visit megaphone.fm/adchoices

You’ve heard of climbing mountains, today’s guests are carving one. Jadwiga and Monique Ziolkowski are maintaining their family’s legacy and preserving history at the Crazy Horse Memorial in South Dakota’s Black Hills. Today we’ll hear the story behind the 140-year-old start up, why Crazy Horse is more than a family business, it’s a journey, and why the women are at peace that the carving won’t be completed during their lifetimes. Learn more about your ad choices. Visit megaphone.fm/adchoices

Everyone says they strive for a work-life balance, but few ever achieve it. Today’s guests, Kerry and Adam Anderson, know this first-hand. The couple may have been married 16 years, but it hasn’t always been smooth sailing. While Adam and Kerry were running a successful business, their family life suffered. After some soul searching, the couple figured out they were both feeling alone, stressed, and scared. They said enough is enough and started communicating. Now they run Whole Life Entrepreneurship, a company with a mission to help entrepreneurs do more than build a business, it helps them build strong relationships.   Join the C-Suite Network Whole Life Council: http://wlemission.com/council/ Learn more about your ad choices. Visit megaphone.fm/adchoices

Home renovation shows are everywhere on TV, full of people tearing down, ripping up, and throwing everything away. Today’s guest, Matt Daigle, says it doesn’t have to be that way. Matt founded Rise, a trusted resource for homeowners looking to do sustainable home renovations. Matt and Jeffrey talk about how Matt’s personal remodeling project served as inspiration for his business and why it’s good to live your values in real life and on paper. Learn more about your ad choices. Visit megaphone.fm/adchoices

Some businesses have a secret sauce for success, Shayna Rose Interiors has soy sauce in the fridge. It’s more than a motivational catch phrase, Shayna Pellino lives it every day in her fast-growing interior design business. Find out why, what it means, and hear about the life-changing event that literally stopped Shayna in her tracks and helped her refocus on this episode of The Hero Factor on C-Suite Radio. Learn more about your ad choices. Visit megaphone.fm/adchoices

Insurance is stuck in the Dark Ages. From buying a policy, to the hassle of making a claim, the entire process seems stuck in the 20th century. Lemonade is disrupting all that. Learn how two AI bots named Maya and Jim are cutting through the insurance bureaucracy by selling cost-effective policies, making fast claims, and giving back. This week Lemonade’s VP of communications, Yael Wissner-Levy, joins Jeffrey to help you forget everything you know about insurance.  Learn more about your ad choices. Visit megaphone.fm/adchoices

Operational excellence is a buzzword thrown around many business circles. In this episode, this week's guest Eric Michrowski and host Jeffrey Hayzlett talk about what it means. They contrast the differences between in making mistakes when working in big companies versus smaller ones, taking risks, and building culture. Eric also touches on how his business, Propulo Consulting, uses science to improve the world of work. Learn more about your ad choices. Visit megaphone.fm/adchoices

Claudia Harvey gave up a corporate career on Bay Street (the Canadian Wall Street) to bring an idea she had into reality -- all over beers with a friend. Dig It®️ Apparel even caught the eye of the Dragons’ Den (the Canadian Shark Tank), and one investor was particularly interested in her idea. Hear the story behind the special gardening gloves, the values she lives by every day, and what’s next for the company in this episode of The Hero Factor with Jeffrey Hayzlett.     Learn more about your ad choices. Visit megaphone.fm/adchoices

Can employees love their boss? In this episode, Jeffrey sits down with Pirooz Abir, CEO of LiquidInvoice LLC. During their wide-ranging talk, the pair talk about firing customers, biggest influences and the person in your life whose advice you should always take.  Learn more about your ad choices. Visit megaphone.fm/adchoices

In this replay of The Hero Factor, Jeffrey sits down with Meg Manke to talk about authenticity. Enjoy the show and Happy Holidays from The Hero Factor. Learn more about your ad choices. Visit megaphone.fm/adchoices

Business is a spiritual discipline and Blaine Bartlett, President and CEO of Avatar Resources, practices it every day. However, he is quick to point out you shouldn’t think of it as spiritual in the religious sense, it’s more about listening to the “merchant priests” that are setting the standards all businesses should live by. In this episode, Blaine drew a clear distinction between the old money millionaires and what drives the modern millionaire and what businesses need to do to deliver on their mission. Learn more about your ad choices. Visit megaphone.fm/adchoices

Can you build a business that makes money and helps the community? Dawn Elyzabeth and Jonathan Stone have managed to do both – and quite successfully, too. Sababa is more than a bottled water brand. For every bottle sold, Sababa donates a meal to a food-insecure child. They are also building mobile food pantries on the west coast and feeding thousands in the Bronx -- all while getting for-profits and non-profits to work together for a common goal. Plus, wait until the end to find out Sababa means in this episode of The Hero Factor. Learn more about your ad choices. Visit megaphone.fm/adchoices

Live your values and never stop learning. Those are just two bits of sage advice Tom Landry leaves us with in this episode of The Hero Factor. Tom not only challenges the status quo by helping businesses re-think the definition of diversity, but he also finds himself routinely making life-changing decisions. He has even given up multi-million-dollar contracts with long-time partners because he felt it was the right thing to do. Tom’s hero story offers something for the businessperson at any level of their career.  Learn more about your ad choices. Visit megaphone.fm/adchoices

There’s more to making a difference than just writing a check. Nobody knows that better than Orianne Collins. Her Little Dreams Foundation helps children around the world overcome the obstacles in their lives to pursue their passions in music, sports, and the arts. While Orianne and her husband Phil have been inspiring others, Orianne’s story is an inspiration in itself. A complication from a 2014 surgery left her paralyzed from the neck down. She’s walking today, with the help of canes and several hours of daily physical therapy. On top of that, Orianne is a mother, jewelry designer, business owner, and has a cosmetic line coming soon. Can’t make it to Miami? Find Orianne’s Jewellery designs at https://www.oriannecollins.com/ To learn more about the Little Dreams Foundation and their upcoming Foundation Gala, click here https://littledreamsfoundation.org/  Learn more about your ad choices. Visit megaphone.fm/adchoices

Can employees love their boss? In this episode, Jeffrey sits down with Pirooz Abir, CEO of LiquidInvoice LLC. During their wide-ranging talk, the pair talk about firing customers, biggest influences and the person in your life whose advice you should always take.  Learn more about your ad choices. Visit megaphone.fm/adchoices

“We have a golden rule in our company that you’re not allowed to say no without permission. We just think ‘no’ is a lazy answer, and to be dynamic, truly dynamic, most people expect ‘no’ when they walk in the door, especially when it comes to customer service. I own some Verizon Wireless stores, and in that retail environment, ‘no’ is just something kids have come accustomed to saying to people and we had to change that.”- Rory Kelly (The HERO Factor, pg 86) What does being truly dynamic mean? How do you get your employees to move beyond just saying no?  How can you help them be the best employee they can be? What do you need to do to get your team to provide the best customer service possible? Rory Kelly believes there is no such thing as self-made. 15 years ago he started selling Verizon Wireless phones for a woman named Janet Eining. He quickly saw an opportunity for the business to grow – but the owner didn’t want the hassle. Rory was persistent, and she finally gave him the opportunity to be a small partner – and Rory was right – they grew. With the help of his team, Rory Kelly has grown as large as 40 doors, he has owned restaurants, land, buildings, and other retail business all because of the opportunity he saw and teaching his team to move beyond ‘no.’ Learn more about your ad choices. Visit megaphone.fm/adchoices

“I think the thing that really tells you whether or not you’re on the right track is what people say about you and your business at the bar. Because when people are a few beers in – or even if they’re not – they’re just comfortable enough to talk about things the way they want to talk about them. That’s where you hear the most important things. Being in HR, I kind of based the success of the year in terms of employee engagement on the conversations that we would have. So, if you had people who were saying, ‘you know, I just don’t really feel good about this, or we worked too many hours, or the equipment doesn’t run right, or I don’t like these policy changes,’ I would kind of know that we had to straighten some of that stuff up.  I will say more often than not, of course it was good. When you have an inspired employee, ten, twelve, fifteen percent extra effort means a huge thing to the bottom line. But it’s not something that can be measured the same way traditional performance indicators are.” -Meg Manke (The Hero Factor, pg 58) Learn more about your ad choices. Visit megaphone.fm/adchoices