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The Healthcare CEO Podcast

27 Episodes

34 minutes | May 28, 2021
Episode #27: How to Improve Your Employee & Patient Satisfaction with David Guth (Centerstone)
The well-being of your patients usually begins with the well-being of your staff. David Guth of Centerstone shared on our Healthcare CEO Podcast the many methods he's been using to lead his team. https://symphonyagency.com/healthcare-ceo-podcast/
43 minutes | May 21, 2021
Episode #26: Becoming Uber's First Home Care Partner with Ryan Iwamoto (24 Hour Home Care)
Sometimes the greatest ideas are existing ideas done better. Ryan Iwamoto of 24 Hour Home Care studied various industries to find methods to positively impact the healthcare industry through home care. Learn from his success in this latest Healthcare CEO Podcast episode. https://symphonyagency.com/healthcare-ceo-podcast/
29 minutes | May 14, 2021
Episode #25: Integrating Telehealth and the Future of Dentistry with Dr. Bill Layman (Straighten Up Orthodontics)
Embracing innovation has been a must this past year. On this week's episode of the Healthcare CEO Podcast, Dr. Bill Layman shares how he's integrated telehealth into his dentistry practice and what we can expect from the industry over the coming years. https://symphonyagency.com/healthcare-ceo-podcast/
28 minutes | May 7, 2021
Episode #24: How to Hunt for Dependable Talent with Emma Dickison (Home Helpers Home Care)
Do you struggle with finding good talent for your healthcare practice? This episode is for you. In 2007, Emma Dickison joined Home Helpers and immediately began elevating their in-home care franchise company to new heights with her fresh perspective and innovative ideas. Under Emma’s guidance and oversight, Home Helpers has grown to 300 franchises across North America, serving over 1,000 communities. https://symphonyagency.com/healthcare-ceo-podcast/
28 minutes | Apr 30, 2021
Episode #23: How to Grow Your Single-Specialty Practice with Dr. Scott Powell (Florida E.N.T. & Allergy)
Growing from four physicians to 90 in a relatively short amount of time can come with a number of challenges. In this week's episode of the Healthcare CEO Podcast, Dr. Scott Powell of Florida E.N.T. & Allergy breaks down how they scaled up successfully. https://symphonyagency.com/healthcare-ceo-podcast/
30 minutes | Apr 23, 2021
Episode #22: Mastering Physician Recruitment & Retention with Tony Stajduhar (Jackson Physician Search)
We're on the verge of a physician turnover epidemic. Tony Stajduhar of Jackson Physician Search breaks down their recent findings in this week's episode of the Healthcare CEO Podcast. https://symphonyagency.com/healthcare-ceo-podcast/ [White Paper] On the Verge of a Physician Turnover Epidemic: Physician Retention Survey Results: https://www.jacksonphysiciansearch.com/white-paper-on-the-verge-of-a-physician-turnover-epidemic-physician-retention-survey-results/
24 minutes | Apr 16, 2021
Episode #21: Creating Practice Intelligence with Chris Jenkins (The Symphony Agency)
Chris Jenkins has more than 12 years of experience working in healthcare technology — including with rural healthcare providers in Florida’s CHCA program. He was an EDI Analyst for WebMD, IVANS, and CareMedic, and was part of the transition team assisting providers onboarding the new EMR requirements in 2003. In addition, he’s an expert on HIPAA compliance, integrations and automation, CMS requirements, and several PMS’s — including Medical Manager, Intergy, Centricity, and Logician. Practice Intelligence Article: https://symphonyagency.com/healthcare-ceo-podcast/
30 minutes | Apr 9, 2021
Episode #20: Goal-Driven Growth with Mario D'Aquila (Assisted Living Service, Inc.)
Mario is the Chief Operating Officer for Assisted Living Services, Inc. and Vice President of Assisted Living Technologies, Inc. He is responsible for helping both Assisted Living Services, Inc. and our subsidiary Assisted Living Technologies, Inc. look for new ways to grow and to have a positive impact on each company’s long-term future. https://symphonyagency.com/healthcare-ceo-podcast/
2 minutes | Apr 2, 2021
Episode #19: Innovating Senior Care Experiences with Kris Chana (Chelsea Place Senior Care)
As a relatively young CEO and founder, Kris and his wife founded Chelsea Place in 2011. Ten years later he's running a thriving business with three services: senior day care, home care, and assisted living. https://symphonyagency.com/healthcare-ceo-podcast/
29 minutes | Mar 26, 2021
Episode #18: How to Create a Great Place to Work with Isaac Steg (Constellation Health Services)
Constellation Health Services has been recognized as one of Fortune’s Top 40 Best Workplaces in Healthcare for 2020. We sit down with their CEO, Isaac Steg, to learn how they've been earning this type of recognition year after year. https://symphonyagency.com/healthcare-ceo-podcast/
26 minutes | Mar 19, 2021
Episode #17: How to Scale a Healthcare Franchise with Jeff Bevis (FirstLight Home Care)
In his career, Jeff has already built, rebuilt, and enhanced 6 different franchise systems across 5 different industries leading major growth initiatives in notable franchise companies such as Comfort Keepers, Express Personnel Services, Thrifty Rent-A-Car, and INTERIORS by Decorating Den. He has led existing franchise systems in these diverse sectors from as few as 142 franchises to larger systems with 1200+ franchises in 32 countries. https://symphonyagency.com/healthcare-ceo-podcast/
20 minutes | Mar 12, 2021
Episode #16: Mentoring a New Generation of Healthcare Leaders with Jhaymee Tynan
Jhaymee Tynan is an award-winning strategist, culture leader, and wellness champion. She is a board-certified healthcare strategy executive and thought leader known for her values of empathy and kindness in the workplace. Her bold, fresh perspectives on strategy, transformation, and inclusive leadership have been recognized by Modern Healthcare, Becker’s Healthcare, Athena Leadership, Career Mastered Magazine, and others. Her work has been featured in Forbes, the Ellevate Network, the Lily, and HealthLeaders Media.
31 minutes | Mar 5, 2021
Episode #15: A.I. in Healthcare and Leading a Remote Workforce with Edmond Robinson (Moffitt Cancer Center)
We talk about how A.I. will shape the Healthcare industry and what it's been like for Edmondo to lead the Moffitt Cancer Center team when many are working remotely. As Moffitt Cancer Center’s Senior Vice President and Chief Digital Innovation Officer, Dr. Robinson is responsible for leveraging the tools of IT, Health Data Services and Digital in order to expand Moffitt’s ecosystem from within and outside of health care to deliver on consumer-oriented, real-world solutions for clinical practice, research and administrative processes essential to support growth and competitive advantage. He also oversees Moffitt’s portfolio of digital innovation, including the development and commercialization of health products, tools and technology. The Digital Innovation team aims to create and test new services, programs, partnerships and technologies that leverage digital innovations, while challenging the status quo to reduce the cost of care, improve quality, increase access to care, and enhance the patient experience. In addition, he directly cares for Moffitt patients in the Internal and Hospital Medicine Program.
26 minutes | Nov 13, 2020
Episode #14: Innovating Senior Care with Brandon Schwab, Shepherd Premier Senior Living
Brandon got involved in the senior living business after watching his loving Grandpa receive sub-par care in a large institutional building. Many years later he witnessed a new way of providing boutique senior living in near Orlando, FL that OPENED his eyes on the industry. He knew immediately that he would change the senior living industry by duplicating this wonderful model for many seniors to enjoy. https://symphonyagency.com/healthcare-ceo-podcast/
22 minutes | Nov 6, 2020
Episode #13: Navigating Tampa Bay's Coronavirus Response with Dr. Charles Lockwood, USF Health
At USF Health, Dr. Lockwood leads the Morsani College of Medicine and the Colleges of Nursing, Public Health and Pharmacy; and the School of Physical Therapy and Rehabilitation Sciences. He also oversees the faculty group practice of the medical school – with more than 1,000 providers, it is one of the largest multispecialty group practices in Florida. Dr. Lockwood is also a professor in the medical school's Department of Obstetrics and Gynecology, and holds a secondary appointment as a professor in the USF Health College of Public Health. He assumed all these leadership roles when he joined USF Health in May 2014, and has also served as an Executive Vice President at Tampa General Hospital since 2015. https://symphonyagency.com/healthcare-ceo-podcast/
24 minutes | Oct 30, 2020
Epsiode #12: The Future of Senior Care with Francis LeGasse, Assured Assisted Living
Operating for over 10 years in the senior living industry, Francis LeGasse is dedicated to changing the way and igniting hope for the way we care for our older adults. Our older adults deserve nothing but our most creative and dedicated solutions to empower how they age. In the end, we will all hopefully age and we must push our thinking on what aging is and what it can be! https://symphonyagency.com/healthcare-ceo-podcast/
27 minutes | Oct 23, 2020
Episode #11: Enhancing the Healthcare Experience with Ingrid Lindberg, Chief Customer
Ingrid Lindberg is a serial Customer Experience Officer (CXO). As the first person to hold the title of CXO, she has been transforming companies with her approach to customer experience for 20 years. Her work has spanned the Fortune 500 - including Finance, Healthcare, CPG, Telco and Retail, working with companies to create differentiating customer experience strategies and cultures. She most recently was the President of Kobie Marketing, a leader in loyalty marketing. https://symphonyagency.com/healthcare-ceo-podcast/
33 minutes | Oct 16, 2020
Episode #10: Doug Badertscher | Pain Specialists of America
Mr. Badertscher has more than 25 years of experience in providing financial, business, and practice management services to hospitals, surgery centers, ancillary healthcare providers, physician groups, and individual physicians. Mr. Badertscher has held senior-level management and board positions industry-wide, and with multiple Private Equity Firms invested in the Healthcare sector. https://symphonyagency.com/healthcare-ceo-podcast/
28 minutes | Oct 9, 2020
Episode #9: Bill Hercules | WJH Health
Bill Hercules inspires healthcare leadership teams, by shaping their future places of care. Having planned and/or executed work for healthcare clients totaling 25.9-msf and $9.7B (Pv). Bill leads leaders to achieve their mission and improve their communities by focusing new ideas on implications and results. After leading successful architectural practices, Bill founded WJH Health, a global consultancy which resolves the nexus of mission, health, performance, and experience for future-oriented healthcare facilities. He is one of only two global triple-Fellows in the American Institute of Architects (AIA), the American College of Healthcare Architects (ACHA), and the American College of Healthcare Executives (ACHE). https://symphonyagency.com/healthcare-ceo-podcast/
25 minutes | Oct 2, 2020
Episode #8: Paul Herchman | MD Partners
Paul Herchman is a proven growth-oriented entrepreneurial executive offering years of experience in the conception,development and implementation of medical /aesthetic services and product sales. He has lead several well know and successful medical/aesthetic start-up companies. He brings solid business insights with the ability to raise capital, analyze market needs, envision new program concepts and strategies. Paul excels in devising non-traditional solutions that exploit emerging technologies or trends. https://healthcareceopodcast.com/
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