34 minutes | Aug 17, 2020

Why these two design experts think nurses are uniquely well-suited to be agents of innovation

It’s easy to look at other organizations’ innovation initiatives and feel envious and overwhelmed by the idea of trying to initiate similar change within your own workplace. But Chris McCarthy and Christi Zuber argue that nurses are actually well-suited to this challenge because of their skills as “conveners of people” who are accustomed to working with stakeholders across multiple disciplines. They also believe that the purpose-oriented nature of nursing is one of its superpowers and gives nurses the unique ability to be change agents. 

In this episode, Chris and Christi, who spent more than a decade working together as co-founders and leaders of Kaiser Permanente’s Innovation Consultancy, discuss the role of human-centered design in healthcare, the role that culture plays in innovation and why value trumps both passion and methodology. 

Links to recommended reading: 

https://www.nursefamilypartnership.org/ 

https://hopelab.org/ 

https://www.aspenlabsnetwork.com/ 

https://www.nurseleader.com/article/S1541-4612(20)30070-7/pdf

https://hbr.org/2010/09/kaiser-permanentes-innovation-on-the-front-lines 

The full transcript for this episode can be found here: www.trustedhealth.com/the-handoff-podcast/chris-mccarthy-and-christi-zuber

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