29 minutes | Mar 17, 2020

Automation + Healthcare: Karen Murphy, Chief Innovation Officer at Geisinger

On this episode of The Handoff, Dan speaks with Karen Murphy, Chief Innovation Officer and Founding Director of the Steele Institute for Health Innovation at Geisinger. They speak about Geisinger’s innovation program, including its work in population health and social determinants, as well as care and delivery, and how they are working to redesign chronic disease management. Dr. Murphy talks about how she engages clinicians and the C-suite in her work, the value of failure, the relationship between organizational strategy and innovation and her take on buy vs. build. 

She also speaks about Geisinger’s work in automation, including the technology coming out of their intelligent automation hub and AI lab, and whether she thinks that fears around automation taking away jobs is overblown. 

Dr. Murphy has worked to improve and transform healthcare delivery throughout her career in both the public and private sectors. Before joining Geisinger, she served as Pennsylvania’s secretary of health addressing the most significant health issues facing the state, including the opioid epidemic. She also served as director of the State Innovation Models Initiative at the Centers for Medicare and Medicaid Services,  as president and chief executive officer of the Moses Taylor Health Care System in Scranton, and as founder and chief executive officer of Physicians Health Alliance, Inc.

An author and national speaker on health policy and innovation, Dr. Murphy also serves as a clinical faculty member at Geisinger Commonwealth School of Medicine.

The transcript for this episode can be found here: 

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