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The Gary Bisbee Show
50 minutes | Oct 21, 2021
32: Is Jurassic Park Really About Dinosaurs?
Meet Matthew Dicks:Matthew Dicks is an internationally bestselling author, columnist, blogger, podcaster, playwright, and elementary school teacher. He is a 50-time Moth StorySLAM champion and 6-time Moth GrandSLAM champion. Matthew and his wife founded Speak Up, and organization that produces storytelling shows through out New England. He teaches storytelling and public speaking in workshops, and consults on storytelling and marketing for large organizations. Matthew has written every day of his life since he was a teenager. Key Insights:Matthew Dicks is an endless supply of stories, and advice to better tell our own. Homework for Life. This assignment cultivates an endless supply of stories, as well as makes each day slower and more meaningful. (8:38)Dinner Test. When you are telling a story, speak to people informally as if you’re having dinner. (31:12)Corporate Storytelling. Storytelling in the business world tends to be “vanilla,” according to Matthew. Don’t be afraid to take risks and set yourself apart. (22:04)Be Vulnerable. People are drawn to vulnerability in a way that is hard to understand, until you make the leap. (24:21)Relevant Links:Check out Matthew Dick’s websiteHomework for Life, Matthew Dicks, TEDxBerkshiresSee if there’s a Speak Up show near you
36 minutes | Oct 14, 2021
31: Winning the Right Game, with Ron Adner, Professor of Business Administration; Strategy and Entrepreneurship, Tuck School of Business at Dartmouth College
In this episode, we sit down with Ron Adner, a professor of Business Administration, Strategy, and Entrepreneurship in the Tuck School of Business at Dartmouth College. The conversation explores competition in today's world of blurring business sector distinctions, how firms can better prepare for or even cause ecosystem disruption, how different leadership styles are necessary for different settings, the complexities of healthcare innovation, and counsel to young innovators on how to bring good ideas to scale.
48 minutes | Oct 7, 2021
30: Conserve the Fighting Strength with Lt. Gen. R. Scott Dingle, Surgeon General, U.S. Army; Commanding General, U.S. Army Medical Command
In this episode, we sit down with Lt. Gen. R. Scott Dingle, Surgeon General in the U.S. Army and Commanding General of the U.S. Army Medical Command. The conversation explores leadership lessons and global experiences, the value of trust, listening, and mentorship, the Army's global response to COVID-19, and more.
46 minutes | Sep 30, 2021
29: COVID, AI, and the Future of Medicine with Eric Topol, M.D., Founder & Director, Scripps Research Translational Institute
Meet Dr. Eric Topol:Dr. Eric Topol is a cardiologist, scientist, and author. He is the Founder and Director of Scripps Research Translational Institute, and the Executive Vice-President of Scripps Research. He has published over 1200 peer-reviewed articles and is one of the top 10 most cited researchers in medicine. In 2016, Dr. Topol received a $207 million grant from the NIH to lead a portion of All of Us, part of the Precision Medicine Initiative. He is the author of three books on healthcare and is known for his commentary on patient-centered care and artificial intelligence. Key Insights:Dr. Eric Topol is an expert in healthcare personalization and has gained traction on social media for his commentary on COVID-19. Our discussion covers a variety of pandemic response topics, and broadens to the applications of artificial intelligence in the future of healthcare. COVID-19 Response. We discuss testing (13:55), breakthrough cases (16:41), mix and match vaccinations (20:21), hybrid immunity (23:22) and more about COVID-19. Institutional Trust. The pandemic has decreased trust in some government agencies, Dr. Topol describes how it can be won back. (27:10) Artificial Intelligence. Dr. Topol dives into the application of artificial intelligence and deep learning in the future of healthcare. (31:31) Democratization of Medicine. Patients yearn for more control over their care and health data, and are the future of healthcare innovation. (42:11)
52 minutes | Sep 23, 2021
28: The Mind of an Entrepreneur with Todd Cozzens, Co-founder & Managing Partner, Transformation Capital
In this episode, we sit down with Todd Cozzens, a Co-founder & Managing Partner of Transformation Capital. The conversation explores leadership lessons, management, transformational investing, and more.
14 minutes | Sep 16, 2021
27: Affordability: The Challenge of the Decade, featuring Mark Miller, Ph.D., Marty Makary, M.D., Nancy-Ann DeParle, Seema Verma, Elder Granger, M.D., MG, USA, (RET.)
In Episode 27:This mash up episode dives into affordability. We hear clips from five healthcare experts to discuss the importance of affordability, and potential solutions. We gain perspectives on Medicaid, Medicare, and Military health. There are many potential solutions to address affordability, the challenge is deciding which models work together in our complex healthcare system and aggressively pursuing them. Key Insights:Challenge of the decade. Mark Miller, Ph.D., VP Healthcare, Arnold Ventures, explains how affordability is impacting patients. (2:27)Practice variation, within boundaries. Marty Makary, M.D., MPH, Author, “The Price We Pay,” Surgical Oncologist and Professor, John Hopkins University of Medicine, Bloomberg School of Public Health describes how “appropriateness measures” could decrease Medicare costs. (5:51)Medi-Cal. Nancy-Ann DeParle, Managing Partner and Co-founder, Consonance Capital Partners, and former Deputy Chief of Staff to President Barack Obama, references California’s Medicaid model. (7:32)Healthy Indiana. Seema Verma, Former CMS Administrator, describes Indiana’s unique Medicaid Expansion. (10:02)TRICARE for all. Elder Granger, M.D., MG, USA, Retired, Former Deputy Director, TRICARE, CEO, The 5Ps, discusses whether TRICARE’s model could work for the country, a model which promotes preventive healthcare. (12:00)
52 minutes | Sep 9, 2021
26: Experience Across the Board, with Mindy Mount, Board Member and Advisor
Meet Mindy Mount:Mindy Mount currently serves on a variety of boards of directors including Cerner Corporation, Technicolor, The Learning Care Group, Group 9 Acquisition Corp., and Zayo. She has experience in public, private, and non-profit governance. She has a diverse background in finance and technology, having worked for Microsoft, Time Warner, and on Wall Street. She received an MBA from Harvard, and has a degree in Actuarial Sciences from the University of Wisconsin-Madison.Key Insights:Mindy Mount started her career with a strong analytical background. She has a passion for business and making businesses better. This led to her ample experience in governance. Qualities of a Good Board Member. Mindy describes the qualities that make good board members, including expertise, courage, and listening. (27:20) Management vs Governance. It’s easy to be a board member when things are going well, the line between management and governance may become blurred during a crisis. (33:24)Difficult Decisions. The most difficult, and often most emotional, decisions are around people. (45:50)Pathway to the Boardroom. Mindy discusses how professionals can gain the knowledge they need to become board members. (47:34)
47 minutes | Sep 2, 2021
25: Administrator of Change with Seema Verma, Former Administrator, Center for Medicare and Medicaid Services (CMS)
In this episode, we sit down with Seema Verma, a former administrator of the Center for Medicare and Medicaid Services (CMS). The conversation explores implementing the free market in healthcare, Medicare Advantage, fee for service, and more.
11 minutes | Aug 26, 2021
24: Listen, Understand, Communicate, Repeat, featuring Kevin Sharer, Shantanu Agrawal, M.D., Adam Bryant, and Marisa Porges, Ph.D
In Episode 24: For this special mash-up episode we dive into interpersonal skills: what they are and how they can make you a better leader. We hear clips from four speakers who hold unique leadership backgrounds across health and other industries. This episode focuses on the particular skills of listening, communication, and teamwork. These skills are necessary for up-and-coming leaders, and they can be further developed at any leadership stage. Key Insights: Listening as an Art Form. Kevin Sharer, former Chairman and CEO, Amgen and co-author of “The CEO Test,” describes how he learned that he needed to be a better listener. (2:45) Hearing the Team. Dr. Shantanu Agrawal, Chief Health Officer, Anthem, touches on how listening guides leaders when they take on new roles. (5:07) Simplifying the complex. Listen to Adam Bryant, journalist, Managing Director, The ExCo group and co-author of “The CEO Test,” discuss how to be a better communicator. (6:42) Empowering Yourself and Others. Marisa Porges, Ph.D., Head of School, The Baldwin School and author of “What Girls Need,” discusses how leadership principles influence teamwork. (8:41)
42 minutes | Aug 19, 2021
23: Leadership is About Solving the Right Problems with Ruth Williams-Brinkley, Regional President, Kaiser Permanente, Mid-Atlantic
Meet Ruth Williams-Brinkley:Ruth Williams-Brinkley is Regional President, Kaiser Permanente, Mid-Atlantic. In this role, Ruth oversees all of Kaiser Permanente’s care delivery and health plan operations in Washington, D.C., and suburban Maryland, Baltimore, and Northern Virginia. Previously, Ruth served as CEO for multiple health systems, including Kentucky’s largest integrated health system, KentuckyOne. She began her career as a nurse, earning a MS in Nursing Administration from DePaul University.Key Insights:Ruth’s experience spans from direct patient care, to operations management across four states and districts. She is well-versed in Kaiser Permanente’s unique patient care and payment model, and oversees the building of healthy ecosystems around the patient.Filling Gaps with Technology. Ruth discusses the platform developed by Unite Us and how it addresses social-determinants of health. (32:27)Leading People. Healthcare is full of promising technology, but at its core, patient care and leadership are about people. (10:10)Problem Solving. Ruth explains how her background influenced her career and developed her ability to problem-solve. (34:49)Mentorship. Mentors can provide powerful, early-career advice. And once you are established, you can return the favor to others. (37:58)
48 minutes | Aug 12, 2021
22: Acing 'The CEO Test,' with Kevin Sharer, Former Chairman and CEO, Amgen; Author, "The CEO Test"
Meet Kevin Sharer:Kevin Sharer led Amgen for 20 years, first as President and then as CEO. He also co-authored The CEO Test: Master the Challenges That Make or Break All Leaders. Kevin served on several boards of directors and on the faculty of Harvard Business School. Kevin received a Bachelor of Science in aeronautical engineering from the U.S. Naval Academy, an MS in aeronautical engineering from the US Naval Postgraduate School, and an MBA from the University of Pittsburgh's Joseph M. Katz Graduate School of Business.Key Insights: Kevin began his leadership journey in Navy submarines, translating his technical skills and interest in personal growth to his roles as President and eventually CEO of Amgen. He shares timeless knowledge about improving oneself and the skills necessary to be a successful CEO or board member.Governance. It’s not enough to just show up. Being a good board member means balance, building relationships, and making the tough calls. (46:09)Passing the CEO Test. Kevin discusses what selecting a quality CEO entails, including asking all the right questions and trusting your gut. (24:14)Asking the Right Question. Diving deep and asking the right people questions will give you all the information you need to make quality judgements. (15;59)Listening as an Art Form. The biggest revelation in Kevin’s career was the importance of listening, and how he needed to be a better listener. (28:21)
47 minutes | Aug 5, 2021
21: Hot Seat: Lessons Learned While Leading a Great American Company with Jeff Immelt, Venture Partner, New Enterprise Associates; Author, “Hot Seat”
Meet Jeff Immelt:Jeff Immelt served as CEO of General Electric (GE) for 16 years and CEO of GE Healthcare for four years. The leadership lessons that he learned during his time as CEO of GE are told in Hot Seat: What I Learned Leading A Great American Company. He also chaired the President’s Council on Jobs and Competitiveness under the Obama administration. He is a currently a Venture Partner at New Enterprise Associates (NEA). Jeff has a B.A. degree in applied mathematics from Dartmouth College and an M.B.A. from Harvard University.Key Insights:During his first week as CEO of GE, Jeff was faced with the 9/11 terrorist attacks followed seven years later by the Great Recession. Jeff shares how he managed GE through these crises.Why Join GE? I wanted to be an operator. Unlike many in my Harvard Business School class, I did not want to be a consultant or an investment banker. (10:01)How Did You Assess the Response to 9/11? All business leaders were asked to provide a snapshot of what still works, what does not work, and how we should anticipate and respond to change. (21:39)Healthcare Lessons Learned. Jeff learned that there are many terrific people in healthcare working to help others. Healthcare is behind other industries in application of business principles. (12:33)Governance. Size of boards is important. At one time, GE had 18 board members and it was just too big because it’s easy to lose connectivity and focus. (34:43)
50 minutes | Jul 29, 2021
20: What Girls Need: How to Raise Bold, Courageous, and Resilient Women with Marisa Porges, Ph.D. Head of School, The Baldwin School
Meet Our Guest:Dr. Marisa Porges is Head of School of The Baldwin School, a private school for girls with 500 students. Dr. Porges was a Fellow in the Obama White House, a visiting fellow at the Harvard Kennedy School and the Council on Foreign Relations, and served in the U.S. Navy as a naval flight officer. She is the author of What Girls Need: How to Raise Bold, Courageous, and Resilient Women. She received her B.A. from Harvard University, an M.Sc. from the London School of Economics, and a doctorate from King’s College London.Key Insights:Dr. Marisa Porges left Harvard to fly jets in the U.S. Navy during a time when there were few women in naval aviation. She shares real-life stories and leadership lessons gained from her time as a Navy pilot. As part of a research project, Dr. Porges interviewed Al-Qaeda military personnel in the field and discusses the risks involved and the leadership profile for a Jewish-American woman in that situation.Flying Jets. Leadership lessons are inherent from her aviation career in the U.S. Navy including with small teams, big teams in moments of true physician risk, emotional risk and under lots of pressure. (13:19)Cultivating Competitive Spirit. Sports nurture a competitive drive that transfers into professional careers. By the end of high school, two-thirds of girls will have stopped playing sports because of social norms and peer pressure. (36:45)Collaborative Problem-Solving. Studies show that girls have an edge. We should figure out how to make this core skill a competitive advantage. (37:57)Adaptability. Adaptability is a skill, a talent and a superpower that should be routinely practiced. (46:47)
49 minutes | Jul 22, 2021
19: Leadership Lessons from the Corner Office with Adam Bryant, Managing Director, The ExCo Group; Author, ‘The CEO Test’
In this episode, we sit down with Adam Bryant, Managing Director of the ExCo Group and Author of The CEO Test. The conversation explores characteristics of successful CEOs, the idea of “natural leaders,” priorities versus outcomes, and more.
29 minutes | Jul 15, 2021
18, Part 2: How Technology is Improving Public Health, with Karen DeSalvo, M.D., MPH, MSc, Chief Health Officer, Google
In Part 1, Dr. DeSalvo shared with us her formative years from considering ballet as a profession to deciding upon medicine and her joy in leading public health as Commissioner of Health in New Orleans. Today's episode, part 2, explores her federal government service as Assistant Secretary of Health and National Coordinator for Health Information Technology. Dr. DeSalvo also shares why she accepted the offer to join Google as Chief Health Officer. She reviews the role that Google played during the COVID-19 crisis and describes how it drew on her experiences and understanding of public health.
26 minutes | Jul 13, 2021
18, Part 1: How Technology is Improving Public Health, with Karen DeSalvo, M.D., MPH, MSc, Chief Health Officer, Google
In this episode, Dr. DeSalvo shares how she became interested in politics while serving as the Assistant Secretary for Health with the Obama administration, a job that lives at the nexus of science, policy, and politics. She has spent her career focusing on improving health and eliminating disparities and gives insight into how her position at Google will allow her to utilize new technologies to achieve her passion.
36 minutes | Jul 8, 2021
17: What can Healthcare Learn from an Ultra-Luxury Brand? Featuring Jason Herthel, President & Chief Operating Officer, Montage International
In this episode, we sit down with Jason Herthel, the President & Chief Operating Officer of Montage International. The conversation explores Jason’s philosophy of leadership development, guest satisfaction, crisis management, and more.
45 minutes | Jul 1, 2021
16: Technology, Leadership, and Quality: Healthcare's Anthem with Shantanu Agrawal, M.D., Chief Health Officer, Anthem, Inc.
In this episode, we sit down with Shantanu Agrawal, the Chief Health Officer at Anthem. The conversation explores the provider burden of collecting and reporting multiple quality measures, the challenges and resolution, Shantanu’s top two characteristics of a great leader, and more.
39 minutes | Jun 24, 2021
15: On the Cutting Edge with Aaron Martin, EVP, Chief Digital Officer, Providence & Managing General Partner, Providence Ventures
In this episode, we sit down with Aaron Martin, the Executive Vice President, Chief Digital Officer, and a Providence and Managing General Partner of Providence Ventures. The conversation explores the relationship between passion and vocation, characteristics of a leader, digital healthcare, and more.
38 minutes | Jun 17, 2021
14: Funding the Future of Health Innovation with Dawn Owens, Chief Executive Officer at TripleTree Holdings
In this episode, we sit down with Dawn Owens, the Chief Executive Officer at TripleTree Holdings. The conversation explores her transition from CEO to president, how 2020 was the most successful year in her company’s history, diversity in the workplace, and more.
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