56 minutes | Oct 5th 2020

Ep #5: Scaling an Advisory Firm to Over $400 Billion in AUA with Fielding Miller from CAPTRUST

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My guest today is Fielding Miller, who is cofounder and CEO of CAPTRUST, one of the nation's largest independent registered investment advisors with over $400 billion in assets under advisement, more than 700 employees, and over 40 offices around the US. On today's episode, Fielding and I discuss the origin story of CAPTRUST, how they got started in the wealth side in the business before transitioning into the corporate retirement space, and how they've been able to scale the business from 13 people to the size they are now. We talk about how technology will continue to make the participant experience more personalized over time and how advisors will need to evolve their value propositions as these things commoditize certain things advisors currently do. 
We also discuss how COVID-19 has impacted plan sponsors and participants as well as our own businesses. And we discuss the M&A landscape and what CAPTRUST has learned by doing more than 40 acquisitions over the years, and their plans for using the recent investment from a private equity firm, which is the first time they've ever taken outside capital. And we cover how they think about developing talent and making people successful. 
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