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In this episode, Judy Bendit joins us to discuss the best ways to talk with patients about what products they may be busing outside of prescriptions prescribed by their dentists. Most people are often drawn to new and existing products, such as whitening and other treatments they may see on social media or online. However, these products can have a deteriorating negative effect on your oral health. Judy shares what products to be watchful of. She advises our listeners to visit  her website at http://www.judybendit.com/ to learn more about safe products. 

Dr. Chris Salierno is a practicing dentist who also serves as the Chief Editor for Dental Economics. He rises in Long Island, New York. Chris has also worked in organized dentistry with the ADA. In today’s episode, Chris shares his expertise on why it is so valuable to develop a business model for your practice. Chris tells our subscribers how dentists should be thinking beyond just their critical expertise. This will allow and open up a whole opportunity for better serving your patients in your practice. He stresses how dentists should be creating a target demographic in their business model to showcase their practice and what unique factors they offer.

Dr. Bethany started her own practice in 1997 and continued to practice dentistry till recently. Bethany now focuses on her passion for helping dentists and their teams live more balanced fulfilled lives both in their practice and outside lives. She also specializes in equestrian therapy as an alternative method to handle stress. Dr. Bethany has seen doctors improve their stress levels in many different ways through her guidance as well as by using a product called NuCalm. NuCalm can be used for patients to calm their anxiety before a procedure as well as a way for dental practices and their teams to relax during the workday. It works by shifting you in the stages of mediation. 

Dr. Jeffrrey Brown is a specialist doctor at Sleep and TMJ Therapy located in Falls Church, Virginia. His focus is on sleep apnea, TMJ, and he also has a background in orthodontics. Dr. Brown has learned and achieved a better understanding of how an airway can be expanded so people can breathe better. Brown is very connected with many dental academics including the American Academy of Craniofacial Pain as well as the ADA and American Academy of Dental Sleep Medicine. Listen to Dr. Brown shares his expertise on how TMJ is property treated from his experience.

Steve is the president of Denco Dental Construction Inc., which he founded in 1997 after many prior years as a general contractor. He found his niche in helping dentists specifically. Steve shares with our audience the five “fists'' of success when determining a plan for a buildout process. He tells us how important it is for the dentist and practice owner to be clear on what they want and to not be afraid to say no. He explains in more detail in his book “Dental Ease” which you can purchase a copy on his website, dreamdentalpractice.net.

We welcome Darren Kaberna back for a second appearance on The Dental Brief! He shares on the way a practice can measure their case acceptance totals by comparing the dollars prescribed versus the dollars completed. This helps give dentists an approximate measure. The ideal case acceptance percentage should be between 45-50% . If this percentage is lower, a practice should begin to evaluate a plan of strategy to effectively talk with patients about treatment plans. However, it is possible that case acceptance can be too high for instance between 80-90%, mostly caused by insurance issues. When a dentist learns ways to properly talk through with patients about care plans they will most likely find themselves in the sweet spot range of around 50% case acceptance!

 We’re so happy to have our friend Bob Brooks back on the program! He is here to talk all things on valuing a practice when you’re ready to sell. Bob has learned over the years that if a practice has built a strong foundation, it is more likely to sell for the actual list price. There is always going to be a higher risk involved if the practice is overpriced to begin with. Bob shares with our listeners on different ways to establish value on a practice involving assessing market data and finding the capitalization rate. 

Kevin Henry joins us for his second appearance on the show! He talks to our audience about how dentists can nurture and create a strong team presence in their practice. As you may guess, communication plays a vital role. Dentists should be sharing their goals with their teams. It is so important for every team member to feel valued and respected and to know that they contribute to a part of the practice. Kevin advises dentists to view their practice not in terms of hierarchy but more so as a team mentality. Doing these simple mindset changes can greatly improve the attitude overall in a dental practice.

Brandi Hooker Evans is back for a third episode on The Dental Brief! Brandi is the founder of Stellar Outcomes based in Pocatello, Idaho. Brandi shares some simple and easy service ways team members can help out each other to connect better and build a stronger team. Taking the time to learn what the other team members are doing, can really make an impact and to change the atmosphere of a dental practice in a positive way.

Sean Crabtree returns to our show to talk about the challenges and opportunities a dental team faces everyday. Sean runs his own dental business consulting business called The Crabtree Group, based in Tennessee. He is a firm believer that a team must put in work to see results within the practice. A dentist should view his team as partners in their business. He talks about the importance of creating a unified team dynamic can help drive the best business results and profit for your dental practice.

Luke returns for a 3rd appearance on the Dental Brief! We are thrilled to have him back on our show. Luke is the founder of Gheen & Co., CPA, LLC based in Colorado Springs, CO. He works nationally as well. Luke talks to our listeners on the importance of having the right accountant for your practice and what are some red flags and myths you should be aware of.

We are so happy to have back Dr. Ankur Gupta to our show! Ankur talks to our audience about how dentists can get more involved in their communities and what types of outreach they can do. He stresses the importance of how taking extra time to reach out to local community centers and schools can make a huge difference for your practice.

Amber Riley is a hygienist, forensic dental consultant, and professional dental speaker. She teaches several continuing education courses and lectures on different areas such as forensic odontology and oral pathology. Amber shares with our audience the importance of planting a seed for someone and how a simple thought or suggestion can help motivate someone to pursue a career, in her case in the dental industry. She values and realizes how important it is to educate each and every one of her patients on oral health and how different medical conditions can actually relate to your oral hygiene and health.

Today's episode is all about the problem dental practices face with how they answer their phones. Darren and Patrick talk through some of the common ways practices can improve their customer service performance which in return can boost their reputation and revenue within their practice! Be sure to check out Darren's website where you will find some pretty awesome and informative videos to learn more about excelling your practice.

Nicole Hampton joins us for an awesome episode! Nicole is one of our team members at Omni Premier Marketing and serves as the Marketing Director. She is an expert in SEO, content, building successful ad campaigns as well as managing and optimizing a Google My Business listing. Nicole shares her knowledge and expertise about simple and effective ways to ensure your listing is accurate, complete, and appealing to others. Reach out to Nicole with any questions regarding your practices Google My Business Listing!

Dr. Dave Striegel works as a performance coach, consultant, and speaker. His focus and passion are in helping practices who want to excel and improve and teaching them concepts, strategies on how they can thrive under pressure. Dave provides our audience with some valuable information and how dentists can lead their team to continue to move forward amidst the pandemic. He encourages dental teams to prepare scenarios so if something arises, they know how to handle each citation and not let emotions take over. Dave believes it is always best to stay neutral and be clear in your message when leading a team.

Lynne Leggett is the founder and CEO of Victory Dental Management. She also coaches a women’s basketball team where she shares many of her team experiences as it relates to dentists and building and molding their own teams. Lynne talks to our listeners about how dentists can lead a team and how that can set them up for a successful future. She emphasizes the importance of some key qualities and characteristics, which are respect, responsibility, attitude, and competition. By focusing on these qualities, as well as the practice’s goals can really help to strengthen a team. 

Welcome, Kevin Henry! Kevin is an expert and guru in all things dental assisting. His background and experience range from dental journalism to consulting. Kevin now works specifically with dental assistants across the country. Today’s topic focuses on recruiting, hiring, and how to find the best talent within a dental practice. Kevin talks about the challenges Covid-19 has presented and what a dentist can be doing before, during, and after the interview process to find valuable people who can make a difference on a dental team. Be sure to check out his website at kevinspeaksdental.com. 

We are delighted to welcome Sean Crabtree as our special guest for this episode. Sean founded The Crabtree Group and has been working ever since to help dentists understand the business aspect and perspective of their practices. He travels all across North America to coach dentists and their teams to be successful and excel in their vision for their practice. He shares with our audience on how doctors struggle with the idea of needing new patients versus focusing on comprehensive treatment plans for existing patients.

We are excited to have Carrie Webber on for today’s episode. Carrie is the Chief Communications Officer and owner of Jameson, which is a dental leadership, marketing, and coaching company. Carrie provides our listeners with valuable advice on the importance of new and acquiring practice owners to develop a clear vision and goals for their business before opening its doors. She shares from her experience the best techniques on how to effectively communicate with a new team to maximize performance and inclusivity within the practice.