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Kenny Li joins the pod to discuss: - How things are going with Hardware Asset Management - A new collaboration with the Bookstore - The ServiceNow Virtual Agent - A trip to Big Sur and the joy of photography Transcript: https://bit.ly/3HMBihC

Arturo Acevedo drops by to discuss: • Some current and new projects for the Classroom Support and Audio-Visual Design and Installation (AVDI) teams • How his team "refreshes" classrooms • What the team did to set up the outdoor classrooms during the pandemic • How much the campus will be changing, including plans for a hotel and the "future college" Transcript: https://bit.ly/3R4bUrG

Paul Krueger takes us on a technological trip through time in a new segment we're calling "This Month in Tech History." January is a big month in tech history, so tune in to learn what innovations occurred during this month over the years! Transcript: https://bit.ly/3CSOijR

Joy Gacuya stops by to discuss: • How much the campus has changed in his 28+ years at UC San Diego • What his team does at UC San Diego • Current and upcoming projects for the Telecom, Project Management and Planning teams • His hobbies and plans for 2023 Transcript w/ Timestamps: https://bit.ly/3vVXUqo

Miguel Rodriguez caught up with CIO Vince Kellen to discuss: • Priorities for 2023 and beyond • Vince’s approach to kaizen and incremental thinking • Advocating for IT Services • Approaches to career development • Developing as a leader Transcript w/ timestamps: http://bit.ly/3Ptuysu

Ed Tech Support Manager Katherine Collins joins us to discuss: • The Ed Tech team's "Virtual First" model • The transition to Canvas • How LSS influenced her management style • Who she was in high school Transcript w/ timestamps: http://bit.ly/3HzCq9S

Back in 2020 we interviewed three IT Services veterans: James Seddon, Ynez Hicks and Paul Krueger. In honor of Friday's Veterans Day holiday we're re-airing the episode. Get to know James, Ynez and Paul as they discuss: • Why they joined the military • How and where they served • Lessons learned • The transition to civilian life

Cyd Burrows-Schilling joins us to discuss: • What is the Campus Champions Leadership Team? • What her new role is in that team. • A Brief History of Research IT • A Brief History of Cyd in Research IT • Advice for a young Cyd Transcript w/ timestamps: http://bit.ly/3Fny9DL

ATS Director Valerie Polichar joins us to discuss: • The work that currently has her most enthusiastic • The varying (and sometimes conflicting) needs of researchers and instructors • What is faster, the rate of technology or the rate of how many people need it? • Challenges and lessons learned from SMT AMA sessions • Sing a song (or 400)!

Robyn Chadwick joins the pod to talk about: - Her origins in tech as a “gopher” and pushing equipment uphill - Settling into her role as Service Desk Supervisor - Finding joy and inspiration from working with student staff - Campus being “alive” again - Adventures in gaming and synchronized swimming

"This Guy Francisco" sat down with us to talk about: - Living in both San Diego and Tijuana - His journey from student to staff - Being service owner of WalkMe - His passion for soccer

CISO Mike Corn rejoins the pod to offer updates and reflections including: - Structure and function of the Office of Information Assurance (OIA) - Recent accomplishments including Log4j response and EIM and CMMC progress - Working with UC Regents on breech prevention and response - What he’s optimistic about - How he became a CISO - Why he can’t keep up with his wife

Mona joined us on the podcast to share: - What she did at the University of Miami and what she does at UC San Diego - What a solution architect does at UC San Diego IT Services - A little bit about the Enterprise Identity Management project goals - Her perspective and advice on being a female leader in a male-dominated industry

James Seddon visits the pod to discuss: - His new role as Senior Director, Enterprise Network and Voice Services Career history at UC San Diego - His experience in the Navy, including deployment to Afghanistan - How writing helps soothe the soul - How not to catch fish

Paul Yellin visits to reflect on: - His work on SNOW and other platforms - Getting evicted from TPCS - Ditching IT for bartending (then coming back) - Adventures in condo gardening - His seven-year degree plan - Growing up in OB

Carolyn Ellis, Allison Flick, Jessica Hilt, and Christine Kirkpatrick swing by to share: - The goals of UC San Diego Women in Tech (WIT) community. - Why they joined the supportive system. - How you can get in touch with the group and/or attend events. - Knowledge they’ve gained from other members and the committee.

Douglas Bonilla comes out from behind the scenes of the podcast for his farewell interview and talks about: - All the work he does for ITS - His next adventure - Camping vs. "Glamping" - His kids making "Dirt Angels"

Don joins the podcast to share: - What his team at Extension Information Services (EXIS) has been working on - Some differences between IT Services and Division of Extended Studies - Exciting upcoming projects he has been looking forward to - How he’s learning more about ‘Building a Second Brain’ View Transcript: https://www.rev.com/transcript-editor/shared/TDsCx_ERwJnvsHQ8QfbmMEPFoslr2KAdSoPrVdqxMbQirbCThm9Eg_5SetYX2R6OEsyfQ6OxLufq-Ap_xUCcw_5QukM?loadFrom=SharedLink

Carlo swings by to talk about: - His previous career in the aircraft industry - Developing solutions to enhance the student experience - Leveraging student developers - Getting feedback and requirements from the campus community - Jewelry-making as a hobby

Manager Paul Jamason gives the lowdown on: - What Academic Technology Innovation (ATI) is - How ATI supports the campus community - Adapting to change during the pandemic - His passion for advocacy View Transcript: https://www.rev.com/transcript-editor/shared/mhrvMVNt_PQl9yv0aFGGIdlGo-jEU5lLQZnWTIc8HEuDXMjuLpLHtj9U4ck8iXHjiP7kREPNVkQA4-UM-g6I06SCKJQ?loadFrom=SharedLink