008: 4 Simple Things You Can do to Create a Stronger Patient Relationship
When a patient has a health issue, before they call their healthcare provider, there’s a good chance that they’ve already turned to Google. Unfortunately, they’ve also probably learned that they’re going to die within the next 48 hours of a wide array of weird, random, and crazy diseases. There’s more misinformation than accurate information when it comes to health out there, and lots of it ends with your patient purchasing a boatload of low-quality supplements and wondering why they’re not improving. When the patient finally comes to see you, as an alternative medicine practitioner, they give you a barrage of symptoms, and you may think that it’s time to educate them about everything going on with their bodies and recommend your particular supplements. This strategy is all but guaranteed to fail, and it rarely leads to positive, lasting relationships. As clinicians, there are three simple things you need to do to win great patients: listen more than you speak, let them know they’re doing a good job, and provide them with action steps that don’t involve buying herbs, supplements, or tests. Today’s podcast is all about how to do exactly that - and why this strategy helps grow practices and produce better patient outcomes. Gold Nuggets What makes the internet such a dangerous place for patients - and why attempts at self-diagnosis almost never improve outcomes. Why so many clinicians fail to empathize with and honor their patients. How to approach a scared patient who has already jumped to the worst-case scenario and endangered their health by adopting strategies and supplements they read about online. Get Today's Show Notes To get access to today's show notes, including a transcript & links to all the resources mentioned, visit RondaNelson.com/8 Connect with Dr. Ronda Nelson Facebook Instagram YouTube Social Community Monthly Newsletter Rate & Review the Podcast If you enjoyed today’s episode of The Clinical Entrepreneur, hit the subscribe button in Apple Podcasts, (or wherever you listen) so future episodes are automatically downloaded directly to your device. You can also help by providing an honest rating & review over on Apple Podcasts. Reviews go a long way in helping us build awareness so that we can impact even more people. THANK YOU!