67 minutes | Dec 24, 2020

How to Operationalize Trust, Immerse the Team in Empathy, and Other Leadership Lessons from Pinterest [Replay]

I’m sharing a replay of the conversation I had with Dutta Satadip earlier this year when he was still at Pinterest.  Dutta is now the Chief Customer Officer of ActiveCampaign, but as the Global Head of Customer Operations at Pinterest, Dutta shared valuable insights regarding how a b2c and b2b digital platform with millions of users all over the world improves customer experience through coordinated operational efforts.
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