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The Business of Travel
17 minutes | Oct 21, 2021
Education Opportunities In The Thousands
Education. Training. Professional Development. Upskilling. Learning. No matter what you call it, it matters and especially in these changing times. It not only benefits our professional journey and careers but also our personal growth. Education programming has always been a cornerstone of GBTA’s mission and value, delivering leading programs by and for members and the industry–whether in-person, livestreaming or on-demand. Currently the GBTA educational catalog boasts thousands (yes, you read that right) of courses, webinars, certifications, trainings and more. In the latest episode of “The Business of Travel,” the official podcast of GBTA, Jill Koronkiewicz, GBTA’s Senior Director of Education and Engagement takes a break from getting ready for the 50 education programs at the GBTA Convention and sits down with Debbie Iannaci, GBTA’s head of Communications to talk about the value of ongoing education and what GBTA brings to the table for its members. Koronkiewicz explains how education courses are determined, which are currently the most popular, what’s been added to address the pandemic, and how and when you can pitch your idea for a 2022 education session.
17 minutes | Sep 10, 2021
How Will the Coronavirus Pandemic Reshape Corporate Meeting and Event Planning?
In this episode of The Business of Travel, Chris Ely, Research Director, GBTA and Julie Haddix, Senior Director, Industry Solutions, Cvent discuss how the Coronavirus pandemic will reshape corporate meeting and event planning. This discussion, based on a recent GBTA research study sponsored by Cvent, examines how corporate meetings and events will evolve as a result of the coronavirus pandemic. Discussion topics include; how virtual and hybrid meetings increased because of the pandemic, what meeting planners think of the shift to more virtual and hybrid meetings, the future for virtual and hybrid meetings, recovery for the meetings and events industry, and safety measures and operational changes that will or could continue in the future as a result of the pandemic. Listeners will gain insight into the research findings and will come away with a deeper understanding of the road to recovery for the meetings and events industry. Visit Cvent at www.cvent.com to find the full study.
20 minutes | Sep 2, 2021
Business Travel Recovery Poll: A Realistic Present, An Optimistic Future
Tune in to hear GBTA’s Mark Sharoff, Research Manager, and Debbie Iannaci, head of Communications, unpack the results showing solid indicators on the road to business travel recovery, how the rise of Delta and other variants detoured recovery progress, in July and how companies are approaching travel vaccination policies and employee safety protocols. This poll is the 22nd in a series tracking the pulse of GBTA’s membership of global travel buyers, suppliers and other stakeholders on how the business travel industry overall is navigating the return to travel, post pandemic.
39 minutes | Aug 27, 2021
Deem President David Grace on the Recovery and the Road Ahead
GBTA is pleased to welcome Deem President David Grace to the “Business of Travel” podcast. Corporate travel bookings are a leading indicator of the business travel recovery. Before business travelers hop on a plane or check in to a hotel, they book their trip. Booking data provides a more up-to-date pulse check of the industry than other metrics such as airline passenger enplanements, hotel occupancy rates, or TSA screenings. In this wide-ranging interview, David shares data and commentary about business travel and travel booking technology trends.
26 minutes | Aug 16, 2021
Tracking the Pulse of Recovery
Not many could have predicted at the beginning of COVID-19 what would lie ahead. GBTA started its monthly COVID-19 poll in February 2020, just as the earliest hints of the pandemic were appearing. We didn’t have a crystal ball, but we did recognize the importance of keeping a pulse on the new development and potential implications for our members and business travel overall. And what started as one of the first COVID-19 polls, has now become an important benchmark for our industry as well as for corporations, policymakers, trade associations, government agencies, media and more. Today, GBTA has become a reliable, go-to source for insights related to COVID-19 and business travel’s return and recovery around the globe. And we’re unpacking our July poll results in our newest episode of “The Business of Travel,” the official podcast series of GBTA. Tune in here as Chris Ely, head of Research for GBTA, shares more on the poll takeaways, backstory and benefits in conversation with Debbie Iannaci, GBTA’s head of Communications. Results from this 21st poll in our series continue to track ongoing sentiment as well as new developments. Is business travel really returning? How are travel companies feeling about recovery? Do business travelers really want to hit the road again? How have vaccinations played into the recovery equation? Our August poll is currently underway and will be open until August 19. Results will be published on August 26. We thank all of you who continue to take the time to offer your input. You can check out more episodes from GBTA’s The Business of Travel podcast here. Be sure to rate and review it wherever you get your podcasts.
37 minutes | Aug 13, 2021
Europe – Pushing forward on travel and green initiatives
European Initiatives are shaping the future of business travel. From International travel to an ambitious, wide ranging climate plan, the European Union and Commission are introducing policies that impact your job. This Podcast with Shane Downey, GBTA and Otto Ilveskero of Grayling Public Affairs cover a list of updates on travel restrictions and the EU Fit for 55 agenda. Details: International Travel, promising yet with concerns What is ETIAS and when do I need it FIT for 55 overview and how it could effect business travel :S&P Global has estimated the full jet fuel tax could add 35 euros to the cost of a flight using fossil fuels between Paris and Rome and double the cost of low-cost ticket prices in the EU.
30 minutes | Jul 9, 2021
Meeting Planning 101 for both the Procurement and the Meeting Professional
A discussion on how the meetings industry in Canada has changed and the opportunities that we all face as we "restart" the meetings and events industry here in Canada.
49 minutes | Jun 4, 2021
It’s SME Again - Play Ball!
“It’s SME Again” is the official podcast of the Global Business Travel Association (GBTA) Sports Media and Entertainment (SME) committee and is part of GBTA’s Business of Travel podcast series. This episode focuses on sports travel — Major League Baseball (MLB) in particular — and features Tom Hamilton and Francine Sommers of the Cleveland Indians baseball team. Your hosts, Amy Thiessen and Greg Bell will give listeners behind the scenes, backstage, and locker room views of how business travel revolves around these very unique industries. Topics include travel during and after the COVID-19 pandemic, use cases and rules of engagement of the sports, media and entertainment world. Hamilton, the “Voice of the Indians,” has been calling Cleveland Indians baseball games on the radio for 31 seasons. In that time, Hamilton called all 94 postseason games the Indians played over that span, including three World Series’ (’95, ’97, ’16). Hamilton is a seven-time recipient of the Ohio Sportscaster of the Year Award, was given the Cleveland Association of Broadcasters Hall of Fame Award for 2009, and was inducted into the Press Club of Cleveland Journalism Hall of Fame in November 2015, Sommers began her career with the Indians in February of 1999 and has managed the travel program since 2000. In addition to travel, Sommers is responsible for all risk management components including the business insurance program as well as player life and disability insurance. Sommers is the current chair of the GBTA Sports, Media & Entertainment Committee and was named the 2020 Committee Member of the Year. GBTA’s SME committee currently has 20 committee members from high-level positions within the travel community. Our buyers represent many of the leading sports, media and companies in the world, from professional sports teams and leagues, players associations, movie studios, film production companies, music labels, and so on. On the supplier side we also have top reps from the major travel companies from the airlines, lodging, ground transportation. The Global Business Travel Association (GBTA) is the world’s largest professional association representing the $1.4 trillion business travel industry. Our global membership includes 9,000-plus business travel professionals from every continent. Collectively, our members directly control more than $345 billion of global business travel and meetings expenditures annually, and also represent every facet of the global travel industry marketplace. The goal of the SME podcast is to leave you with up to date insights and relevant, actionable guidance. Enjoy!
12 minutes | Dec 20, 2019
Sustainable Corporate Travel in Europe
Today we’re talking about new research from GBTA in partnership SAP Concur, looking at sustainable corporate travel in Europe. As efforts to increase environmental awareness have given rise to ecotourism and “flight shaming” in the consumer space, it’s unclear how these efforts impact corporate travel programs. This study explores how corporate travel managers address sustainability in their travel programs, and how environmental awareness might shape the future of corporate travel programs. Discussing these findings with me today is Daryl McGarvey, Director of Channel Development at SAP Concur.
10 minutes | Oct 28, 2019
The Evolution of Corporate Travel Content
Today we’re talking about new research from GBTA in partnership SAP Concur, looking at the evolution of corporate travel content. As innovation and technology continue to disrupt nearly every aspect of an organization, this recent study of U.S. travel managers explores the impact of such changes on corporate travel management and reveals interesting insights on the evolution of the role of the travel manager in a world of digital disruption. Discussing these findings with me today is Ralph Colunga, Thought Leader, Travel and Expense Technology Solutions.
20 minutes | May 30, 2019
How Blind Spend is Impacting Your Travel Program
Today’s episode of The Business of Travel tackles the topic of blind spend and how it impacts your travel program. Charlie Sultan, Senior Vice President of Supplier Services at SAP Concur and a member of GBTA’s Technology Committee shares his expertise on the subject. You can download and listen to The Business of Travel on iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don’t miss out!
20 minutes | Apr 29, 2019
GBTA’s Broadcast Studio Live from Toronto
Today’s episode of The Business of Travel features a preview of the latest GBTA Broadcast Studio efforts. For the third year there, we took the Studio on the road to Canada for GBTA Conference 2019 – Toronto. Nearly 60 industry leaders joined us at the Studio, sharing their insights on the latest industry trends and hot topics. On the podcast today, you’ll hear GBTA Executive Director and COO Mike McCormick’s interviews with GBTA Canadian Regional Advisory Board Chair Sharlene Ketwaroo-Nanoo of Rogers Communications, Canadian Olympic Gold Medal winning Women’s Hockey Coach Danièle Sauvageau and GBTA Allied Leadership Council President Scott Solombrino. View all of the interviews from Mexico City on GBTA’s YouTube channel. You can download and listen to The Business of Travel on iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don’t miss out!
23 minutes | Apr 5, 2019
GBTA's Broadcast Studio Comes to Mexico City
Today’s episode of The Business of Travel features a preview of the latest GBTA Broadcast Studio efforts. For the first time, we took the Studio to Mexico for GBTA Conference 2019 – Mexico City. Nearly 20 industry leaders joined us at the Studio, sharing their insights on the latest industry trends conducting interviews in both English and Spanish. On the podcast today, you’ll hear GBTA Executive Director and COO Mike McCormick’s interviews with Luis Barrios, President and CEO, Hoteles City Express; Anko Van Der Werff, Chief Revenue Officer, Aeromexico; and Beat Wille, Country General Manager – Mexico, BCD Travel. View all of the interviews from Mexico City on GBTA’s YouTube channel. You can download and listen to The Business of Travel on iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don’t miss out!
29 minutes | Mar 28, 2019
#BalanceForBetter - Celebrating Women in Travel
On today’s episode of The Business of Travel, we celebrate Women’s History Month as March comes to an end. We highlight WINiT and GBTA activities that took place around International Women’s Day earlier this month, including the launch of the inaugural WINiT awards recognizing excellence in leadership in advancing women in travel-related industries. This episode also features two women actively making an impact on our industry. First up, you’ll hear from Becca Rabinowitz of SpotHero followed by Mick Lee, the original founder of WINiT. Both are also members of the WINiT Strategic Advisory Board providing guidance and direction for the future of WINiT as a GBTA Business Unit. Learn more about the WINiT Gala and inaugural WINiT Awards and how you can join the WINiT Community today. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don’t miss out!
16 minutes | Mar 17, 2019
WINiT by GBTA Educational Content to Help Grow Your Career
Today’s episode of The Business of Travel features Dawn Repoli, Vice President of Professional Development for WINiT by GBTA. Dawn highlights educational content you can expect from WINiT at upcoming events and via webinars all year-round as well. Content covers everything from tips on dealing with challenging people and building your personal brand to understanding the characteristics of a model employee and more. Learn more about how you can join the WINiT Community. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!
39 minutes | Mar 11, 2019
How Technology Impacts Traveller Behaviour & Safety
For this week’s episode, The Business of Travel previews GBTA webinar content airing a recent session called How Technology Impacts Traveller Behaviour & Safety. During the webinar experts from GBTA and SAP Concur dive into the results of a recent European research study that looked to explore business traveller booking behaviour. GBTA offers frequent webinars on a whole spectrum of topics covering the business travel industry. These timely and relevant presentations on issues impacting our industry are also interactive, allowing you to submit questions throughout and receive immediate feedback from the presenters. Check out our calendar of upcoming webinars to see what’s coming soon. For GBTA members, if you miss out and can’t attend a session you are interested in, you can also access all of our archived webinars on the GBTA Hub. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don’t miss out!
11 minutes | Mar 5, 2019
Sneak Preview – Education Content to Expect at GBTA Convention 2019
Today’s episode of The Business of Travel provides you with an early preview of key themes you can expect from education content at GBTA Convention 2019. Amanda Cecil, GBTA’s Senior Vice President of Professional Development and Research, covers what is on tap for education from start to finish at Convention this summer in Chicago. She also previews WINiT content coming to Mexico City, Toronto and Chicago. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!
29 minutes | Feb 24, 2019
GDPR: Where Are We Now?
On today’s episode of The Business of Travel, we take a look at GDPR – the General Data Protection Regulation that went into effect in the EU on May 25, 2018. The legislation has a goal of strengthening the collection, transfer and protection of data of EU citizens. First up, GBTA Senior Research Analyst Mark Sharoff talks through GBTA research, conducted in partnership with Cvent, looking into concerns travel professionals and meetings planners had around GDPR before the deadline and what concerns remained after the deadline passed. Next, Kevin Iwamoto, senior vice president for GoldSpring Consulting joins us on the podcast to discuss the impact of GDPR in the travel and meetings world, and how he expects it will continue to play out throughout 2019. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!
50 minutes | Feb 15, 2019
Data is the Foundation of All Negotiations
This week’s episode of The Business of Travel focuses on all things to do with travel data. We discuss the sheer amount of data available and how technology is changing the game. Several industry experts on the supplier side joined us to share their insights as well as two GBTA buyer members who shared their best practices on how they use data to build better travel programs. Today’s podcast guests included: Andres Fabris, Founder & CEO, Traxo Mat Orrego, CEO & Co-Founder, Cornerstone Information Systems Mike Daly, Senior Vice President of Sales, Freebird Peggy Studer, Vice President Marketing, RoomIt by CWT Jami Stapelmann, Executive Director for Global Travel and Meetings, The Estée Lauder Companies Inc. Leslie Andrews, Global Travel Category Manager, CDK Global You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!
26 minutes | Feb 6, 2019
No Appetite for a No-Deal Brexit
Last week, GBTA and ITM hosted the inaugural Strategic Meetings Management Symposium in London featuring keynoter Gillian Keegan, Conservative Member of Parliament (MP) for Chichester. A travel industry veteran, she shared her unique perspective on the outlook for the business travel industry in a post-Brexit world. On today’s episode of The Business of Travel, hear excerpts from her remarks followed by a one-on-one interview with GBTA Executive Director and COO Michael W. McCormick. Mike and Gillian discuss how she got into politics from the travel world, the path forward for Brexit and the impact on business travel and business in general. You can download and listen to The Business of Travel in iTunes, Stitcher, Google Play and your other favorite podcast directories. Be sure to subscribe to the show so you don't miss out!
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