Listen Now

Inspired by Imagine Dragons - my life journey

Using analogies - especially everyday connections that your customer can relate to without you around - makes for a very powerful association that stays long after you have left the room. Use it wisely to great effect.

What does the word "broker" conjure up? Real estate, financial ... How about people and connections? Not obvious is it? Hear on

Take time to research your subject before your next meeting and you both will come out ahead. Spend some time looking at what she has tweeted, written or spoken about. And then reference that - in earnestness and not as flattery - the results will be amazing. #IGuaranteeIt

An incident that happened at a customer briefing over 10 years ago that still resonates with me today. Why? Listen and find out. And only 3 minutes long. Give it a whirl! #ListenON

Have you ever caught yourself drifting off in a conversation until suddenly the other party calls out your name and you wake up with a bang. Hey - there's more to this. #TuneIn

If you work for an organization - large or small - you are probably just coming off the annual Sales Kick Off. But did you invest in your own SKO?  #TuneIn

Ever wondered if there was an easy, balanced and fair way to give and receive feedback. Wonder no more. Use the S-S-C framework