EP25: C-Level Analytics at Proctor & Gamble
Large companies today are quite happy to use analytics for a wide range of tactical decisions, such as product assortment and identifying the most efficient distribution channel. But when it comes to bigger strategic decisions, C-level executives are more tentative. Their gut judgments are still their preferred decision-making mechanism. David Dittman is the director of business intelligence and analytics services for Procter & Gamble, which reported $65.1 billion in revenue last year. Dittman argues that C-levels must start using analytics for more strategic decisions, and they must do it now. David, why are so many executives so hesitant to trust analytics for the big decisions?