11 minutes | Aug 7, 2017

Heather Boyle | Penn State Health

On today's episode of The Patient Flow Podcast, we meet Heather Boyle, Director of Patient Logistics at Penn State Health Milton S. Hershey Medical Center. Heather discusses the importance of aligning the operational and clinical aspects of healthcare and the logistics of implementing a command center, as well as how data and reporting helps to drive decision making.
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