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The Tech Talks Daily Podcast
34 minutes | 20 hours ago
Mark Curtis, Head of Innovation at Accenture Interactive
In 2020 at the start of the pandemic, Accenture Interactive predicted we were entering the beginning of the 'Virtual Century.' The shift towards virtual solutions resulting from Covid-19 would permanently affect ways of communicating across learning, working, transacting, and consuming. Now, almost a year on, Mark Curtis, Head of Innovation at Accenture Interactive, can discuss the lasting impact of this trend and why it is more important that organizations streamline the hurdles of going virtual all experiences. Companies need to look at how they utilize technology to remain viable, connect with their customers, and create a positive environment for their employees. Mark joins me on the podcast to discuss what's next for the workplace, the innovation of tomorrow, and how organizations can overcome the growing digital disconnect. What's next for the workplace – There is no such thing as an 'old normal' anymore, just old processes and technology. Regardless of what the future workplace looks like, the value of being physically present has been forever diminished. In 2021 businesses need to take a holistic approach acknowledging how alterations across talent acquisition, control, and technology can influence and foster different working environments remotely. The innovation of tomorrow – Creativity has been able to shire through throughout the pandemic, driven by technology. From TikTok to Microsoft Teams, 2021 will see platforms creatively repurposed and products increasingly perceived as unfinished tools adapted in more inclusive designs for larger audiences. Businesses can tap into this trend, viewing their customers not just as end-users but as creative co-collaborators How organizations can overcome the growing digital disconnect – while businesses must create new, people-focused, digital workplaces and adjust how they convey and use technology, 2020 has also seen a new challenge – empathy. More and more people are feeling excluded digitally. Mark can discuss how empathy is crucial to the design of new systems and the implementation of new technologies.
32 minutes | 2 days ago
How Springbuk's Health Intelligence Empowers Impactful Decision Making
Rod Reasen is the Co-Founder and CEO of Springbuk, which recently raised a $20M series round. Rod has started 7 companies, sold 4 of them, and 2 are still ongoing concerns. He is a trailblazer, innovator, and visionary who sees trends at the macro level and tries to inspire others to see what he sees. In 1 year, Rod: flew a fighter plane, drove a NASCAR 172 mph, bungee jumped off Victoria Falls Bridge. He has been to Africa 5 times and has visited 27 countries in total. He has seen the poorest of 3rd World countries and has hung out with some of the richest people in the world, which has given him a breadth of perspective on what's wrong in the world and what's possible. At Springbuk, Rod drives the company toward the goal of "preventing disease with data." He believes that a company's mission - and adherence to the mission through bad times - plays a significant factor in whether it will succeed. Rod shares his story and talks about the state of healthcare, employee benefits programs, and how technology can improve employee health outcomes while saving employers money.
12 minutes | 3 days ago
The Top 3 Reasons to Build an Online Customer Community
A recent study found that COVID-19 has accelerated the adoption of digitization of customer interactions by several years. Michelle MacCarthy, Global Head of Customer Success at Unit4, believes these changes are here to stay and companies must adapt by building online customer communities. These communities allow for large organizations to collaborate with others in the industry on a peer-to-peer level and helps with accessibility to information sharing. Communities can be grouped by industry or by the service they are currently employing. Join Michelle and me as we discuss customer communities and why organizations should get started now.
19 minutes | 4 days ago
The Technology Reducing Racial Bias in the Workplace
While most organizations today have racial bias response protocols and remediation strategies, Panther Data Solutions' Racial Bias Alert™ is the first proactive solution to provide an immediate deterrent to racial bias in an organization. Dean Haynesworth, CEO of Panther Data Solutions, shares his story and how they leveraged technology to monitor racism, sexism, and bias in the workplace. Dean also spearheads Black Progress Matters, which funds Panther Solutions. It is an incubator for startups led by founders of color and provides minority staffing direction. Dean shares the inspiration behind creating Panther Data and the racial bias alert tool. We discuss the biggest hurdles for many organizations today regarding bias and the black progress matters tech incubator hopes to accomplish.
26 minutes | 5 days ago
Honeywell Building Technologies on Creating Healthier Spaces
According to various studies, having a healthy building has many benefits to organizations, such as improved productivity, attracting and retaining talent, and better occupant health. But in the last year, the entire world also turned its attention to creating a cleaner, safer indoor spaces amidst the coronavirus pandemic. Change has been a constant theme for the world in recent months. It’s been business as unusual. Many of us have changed where we work, how we socialize, how our children learn, how we shop, and more. The full extent of our new normal is still unknown. What role will tech play in analyzing air quality, safety & security, and helping to create healthier spaces? Manish Sharma, CTO & Vice President at Honeywell Building Technologies shares how they are developing emerging technologies that ultimately create healthier environments for commercial buildings.
27 minutes | 6 days ago
1577: Securing Your Startup Amidst a Pandemic with Crowdsourced Security
Approximately 2,217 startups were founded in 2020 amidst the COVID-19 pandemic to meet new industry demands, many of which were spawned by large enterprises. As a result, these organizations began using digital transformation as means of survival to accommodate remote work operations. However, rapid-paced deployment of innovative technologies often leaves the door for potential cyberattacks -- such as the recent Parler breach -- which is why security must be top of mind, especially for startups. To address this, startup companies must look beyond their internal security teams and leverage external security researchers via a bug bounty or vulnerability disclosure program (VDP) to help identify and disclose vulnerabilities before bad actors can exploit them. After reading how Bugcrowd is trusted by more of the Fortune 500 than any other crowdsourced security platform, I invited their CEO, Ashish Gupta, onto the podcast to learn more about this topic. More enterprise organizations trust Bugcrowd to manage their bug bounty, vulnerability disclosure, attack surface management and next-gen pen test programs. By combining the largest, most experienced triage team with the most trusted hackers around the world, Bugcrowd generates better results, reduces risk through remediation advice, and empowers organisations to release secure products to market faster — with no hidden fees.
31 minutes | 7 days ago
1576: Social Robotics and Conversational AI With a Human Face
Samer Al Moubayed is the CEO of Furhat Robotics, one of the world's fastest-growing social robotics companies. Furhat's 'Social Robot' is highly customizable and allows for building very sophisticated robot personalities. Companies such as Disney, KPMG, and Honda are already utilizing Furhat for employee training scenarios, HR purposes, and day-to-day operations with customers. It also comes with its own SDK and flexible development platform which allows each individual unit's "personality" and capabilities to be tailored to desired functions. As a former specialist for robotics R&D at Disney, Samer has learned very early on in his career that robots can also be more than mere appliances or tools. They can be beloved, helpful companions for even the smallest or most vulnerable members of society. It's this exact thought on which he founded his company Furhat Robotics in Stockholm, Sweden, in 2016 after his time with Disney. About Furhat Robotics: Headquartered in Sweden, Furhat Robotics are pioneers in social robotics, where robotics technology meets a sophisticated, adaptive language AI capable of picking up social queues and communicating in real-time over forty languages. The newest line of robots has a built-in camera with facial recognition software and a silica mask that uses projected, customizable facial animations to make the interaction between humans and machines as lifelike and seamless as possible. However, the plans Samer and his team of visionaries have for their growing invention do not stop merely providing services for businesses. They are currently looking into the field of psychology as well, where they conduct experiments in empathic capability to ultimately be able to use their creation in child psychology and assist with care for patients with Alzheimer's or dementia.
27 minutes | 8 days ago
1575: Deskless Technology for Deskless Workers
The world looks so much different than it did this time last year. In just 12 months, the global workforce shifted remote and gone is the day of the desk. Approximately 80% of the total workforce, or 2.7 billion people, now make up the deskless population, including sales reps, customer service advisors, technicians, and more. Those new to remote work faced issues arising from a lack of digital tools to aid with productivity, inability to access real-time information, and dated communication/reporting systems that do not reach consumers on mobile devices. To survive in 2020, companies were forced to evolve fast. Now aware of the vast disparity between traditional office technology and deskless tools, top management is taking action to accelerate the development of deskless tools. Ashish Joshi from goDeskless explores this topic with me in today's episode. We discuss how their AI-powered workforce automation platform was designed for the frontline deskless workforce. We also talk about the lessons learned from 2020's mass push towards a digital workforce.
36 minutes | 9 days ago
1574: D-Orbit and the Technology Delivering Logistics In Space
Luca Rossettini is the CEO and founder of Italy-based D-Orbit, the global market leader in the space logistics and transportation services industry with a track record of space-proven technologies, successful missions, and customer outcomes. The company is committed to helping companies profitably and sustainably maximize the opportunities to do business in space today and into the future. Having developed proprietary space logistics technology and transportation solutions, they are accelerating the growth and development of a trillion-dollar space economy, including human expansion into space. With an incremental strategic approach to the space marketplace, D-Orbit is delivering successful customer outcomes today while developing advanced products and services for the needs of tomorrow. In today's episode, I learn how D-Orbit has successfully flown 44 payloads into space. We discuss how just as companies on Earth depend on logistics providers, the future of space (including satellites, human expansion, etc.) will also require logistics companies. D-Orbit is the first company to address these needs. This could include satellite life extension, active debris removal, interplanetary logistics, and more. About Luca Rossettini Luca Rossettini is CEO and founder of D-Orbit, Expert at the Space Advisory Group of the European Commission, Board member of AIPAS (space SME industrial association), Board member of Confindustria Florence, and corresponding member of International Academy of Astronautics (IAA). He is an aerospace engineer with a Ph.D. in advanced space propulsion, awarded with honors by Politecnico di Milano. He holds a Master in Strategic Leadership Towards Sustainability and a Certificate in Technology Entrepreneurship from Santa Clara University, California.
20 minutes | 10 days ago
1573: The First Children's Book to Demystify Data Science
Ryan Kelly is a marketing leader at Domino Data Lab and author of the world’s first-ever children’s book about data science. But he didn’t write this children’s book to encourage the next generation to get passionate about future careers in data science. He also wrote it to inspire a passion for problem-solving. Ryan believes that our world is full of problems, and our future relies on the passion and willingness of future generations to solve them. He was also tired of trying to describe to his daughter what he did at work. I invited him onto the Tech Talks Daily podcast to learn more about the story behind Florence, the Data Scientist. Domino Data Lab powers model-driven business for the world’s most advanced enterprises, including over 20% of the Fortune 100. Its Enterprise MLOps platform speeds up the development and deployment of data science work while increasing collaboration and governance to scale data science into a competitive advantage. The platform enables thousands of data scientists to develop better medicines, grow more productive crops, adapt risk models to major economic shifts, build better cars, improve customer support, or recommend the best purchase to make at the right time.
19 minutes | 11 days ago
1572: Permission.IO - Earn Crypto for Your Time and Data
Since the dawn of the Internet, advertisers have been targeting consumers in an increasingly invasive and distracting manner, resulting in users fighting back by installing ad blockers, privacy-based browsers such as Brave and even going so far as to delete their social media accounts entirely. Furthermore, big tech has been aggressively collecting and monetizing user data without consumers knowing how, where, and when their data is used. It's against this backdrop that Permission.io was born to change the status quo via their platform that empowers consumers to own their own data and to be compensated for it. By returning control to users, consumers are properly rewarded for their time and attention, and advertisers are assured of reaching a willing and truly engaged audience. Google has partnered with Permission.io to bring permission-based ad solutions to its users. Permission.io is powered by the ASK token, the currency of permission, which allows users to earn ASK by securely sharing their data and opting in to receive relevant ads and content. Marketers can "ask permission" and deploy ASK on their own channels as an incentive to drive loyalty through personalized ad campaigns, thereby increasing ROI, driving conversions, and building consumer trust. I invited Charles Silver onto the podcast to discuss how Permission.io is solving critical problems in the privacy/data puzzle for a new Web. Charles is a start-up business expert who has built several enterprises from the ground up to successful exit. I learn about the story behind Permission.io and how the platform enables businesses to connect with individuals on a permission basis, building trusted, transparent, and interruption-free relationships.
24 minutes | 12 days ago
1571: NETSCOUT - Crossing the 10 Million Mark: DDoS Attacks
NETSCOUT, one of the leading cybersecurity and network diagnostics firms, recently revealed the findings of its bi-annual Threat Intelligence Report. The report provided insight and analysis into the unprecedented nature of Distributed-Denial-of-Service (DDoS) attacks in 2020. Darren Anstee, Chief Technology Officer for Security at NETSCOUT, shares insights from the report. We discuss who the suspected attackers are and how the attacks have differed over the last year. I learn how attackers focused on COVID-era lifelines such as healthcare, e-commerce, finance, and educational services with complex, high-throughput attacks designed to overwhelm and quickly take them down. We talk about what business leaders need to be aware of when it comes to a DDoS attack and its impact. Darren also shares how NETSOUT helps businesses with the challenges presented by DDoS attacks.
22 minutes | 13 days ago
1570: Intelligent Automation Software Transforming Business Workflows
Kathleen Delaney, the CMO of Kofax, joins me on the Tech Talks Daily podcast. Kathleen is an innovative marketing leader and digital strategist who has lead her team towards amazing accomplishments because of her ability to navigate and innovate complex projects. An example of this has was displayed through Kofax's recent "Work Like Tomorrow" rebrand campaign. With over three decades in marketing leadership roles, Kathleen joined Kofax in 2018 to lead the private-equity owned company through a massive rebrand. Dubbed the Work Like Tomorrow campaign, Kathleen dusted off the company's previous brand promise and coordinated a global effort to change its image of being a legacy technology company to its current position as a leader in the Intelligent Automation space. The campaign drove roughly 2.0B impressions in 2019 from over 1K global media placements, leading to a nearly 20% global share of voice, from almost zero in 2018. It also led to analyst recognition, including placement in the Gartner RPA Critical Capabilities report Kathleen reveals the best practices she learned from a successful global rebrand and her market-tested strategies for driving revenue, increasing profit, and invigorating brands.
27 minutes | 14 days ago
1569: How AI, ML and Cloud Storage Are Upgrading Presentations
From Moses and his stone tablets to Elon Musk revealing his plans to colonize Mars, people have been leveraging the persuasive power of presentations for thousands of years. But while the basic elements of a great pitch have remained the same, today’s most successful presenters employ a host of hi-tech tools to drive sales like never before. James Ontra from Shufflrr shares how AI, cloud storage, and machine learning are changing the presentation paradigm — all while saving time, increasing productivity, and helping businesses put their best foot forward. With over 30 million PowerPoint presentations created every day, it’s no surprise that the internal presentation situation at most companies is a tangled morass of out-of-date, redundant slides. It doesn’t have to be this way. James also explores how top companies are cleaning up the quagmire and reclaiming their digital assets. Movie theaters. Marriage. Mayonnaise. These are just a few of the things millennials have been accused of killing. Here’s one more thing you can add to the list: old-fashioned PowerPoint presentations. In their place, a new generation of spontaneous, interactive presentations are infiltrating the business world — James reveals how to take advantage of this emerging trend to reach a valuable new audience.
19 minutes | 15 days ago
1568: Dolby Laboratories - Interactive, Audiovisual Experiences
Stephane Giraudie, a mobile/SaaS entrepreneur, is an expert in developing forward-thinking solutions. He currently heads up Cloud Communications at Dolby, which acquired his company, Voxeet, in 2019. As founder and CEO at Voxeet, Stephane pioneered in-flow communications, enabling leading apps in telemedicine, e-learning, and collaboration to significantly improve their users’ experience while creating new revenue streams. Previously, Stephane was one of the patented early innovators of digital photography and built corporate sustainability and philanthropic fundraising solutions. Stephane joins me in a discussion about the future of how we Meet and Connect. We discuss the future of employee and customer engagement depend on interactive, audiovisual experiences. We also talk about how the increase in consumer listening and user-generated content has created a boom for audio-first businesses.
21 minutes | 16 days ago
1567: Ski Tech - Digital Ski Platform And Wearable Tech
Bode Miller, two-time overall World Cup champion and six-time Olympic medalist, recently announced his new tech venture, SKEO. The concept for the digital ski platform concept was pioneered by Martin Kawalski—CEO of Snowcookie Sports and European physician with a Ph.D. in neuroscience. Intrigued by the idea of a smart connected ski and recurring winter ski injuries seen during his orthopedics rotations, Kawalski shifted his focus to hone in on education and preventability measures. Using a proprietary algorithm to fine-tune body position, edge control and improve safety like never before, SKEO will enable skiers of all levels to go farther and faster while mitigating risk. Meet the physician-led Swiss startup, Snowcookie Sports. I wanted to learn more about how they invite every user to analyze and improve their skills, exchange stats, embrace safety, and enjoy their time on the slopes. I also learn more about the tech behind the digital ski platform that measures, coaches, and ranks your skiing to level up. Martin Kawalski shares his story and talks about the free app, optional wearable sensors, and how the proprietary algorithms can propel skiers further, and faster.
25 minutes | 17 days ago
1566: Capbase - The Complete Digital Back-End For Startups
Greg Miaskiewicz is a security expert, product designer & serial entrepreneur. Previously, founded and sold a bot detection startup (Swarm) in 2016 to Integral Ad Science, then led R&D into advertising fraud at Integral, leading up to Integral’s $850mm sale to Vista in 2018. Miaskiewicz is currently CEO & Co-Founder at Capbase, a venture-backed fintech startup, and advisor at Golden and Mobius Acoustics. Capbase is a digital back-end for your startup: Incorporation, cap table management, stock issuance, corporate governance and compliance in one single platform. Today, Miaskiewicz joins me on the Tech Talks Daily Podcast to share how to avoid pitfalls when dealing with equity, contracts and compliances. We also discuss fundraising for a startup in the middle of a pandemic and the lessons learned he from selling a startup in Silicon Valley.
44 minutes | 18 days ago
1565: Helping App Developers Start Mobile Subscription Businesses
According to AppAnnie, fewer than 3000 apps are making more than US$1,000,000 a year from paid downloads, in-app purchases, and subscriptions. This reality has given rise to a whole ecosystem of mobile marketing tools to help app publishers focus on growing audiences, not creating a sustainable business. Dan Burcaw founded Nami because the marketing tools built for the mobile industry's growth era didn't help app developers succeed in the subscription era. Dan has founded companies on the forefront of profound technology waves: open source software, smartphones, and cloud computing. He describes himself first as a serial entrepreneur, a repeat startup founder, and CEO. His startups have built or powered world-renowned products used by millions of people around the world. Dan's career has also been shaped by wisdom attained from tenures at two technology giants: Apple and Oracle. After two decades of entrepreneurship, Dan took a year-long sabbatical to innovate himself. This startup-like effort to elevate all aspects of his performance is the foundation for his next entrepreneurial endeavors. He's now ready for the next wave. In today's episode, Dan shares how he wrote code that ended up on a submarine when he was 17 and an incredibly cool Steve Jobs and Apple story. I also learn how Nami is the smartest service to help you launch, scale, and optimize your mobile app subscription business.
30 minutes | 19 days ago
1564: Citrix, Star2Star and The Future of Intelligent Workspaces
On the Tech Fusion Podcast, we explore how technology empowers employees and organizations to unlock innovation, engage customers, and be productive—anytime, anywhere. We talk with Citrix and their partners to learn more about how they are collaborating to solve real-world problems. At Star2Star Communications, they are on a mission to help organizations to overcome the reliability and quality limitations of other communications technologies. The company has built its reputation around unifying customers' voice, video, fax, instant messaging, and presence management into a single, easy-to-use system. In today's episode, Mick Miralis from Star2Star and Citrix's Nitin Sharma discuss the future of intelligent workspaces and how they are evolving for connected workers. The guests also talk about building a cohesive environment that enables connected workers to be effective and productive while removing complexity and friction between applications. We also learn more about how Citrix and Star2Star are collaborating to bring this vision to life.
35 minutes | 20 days ago
1563: From the Fourth Industrial Revolution (4IR) to the Fifth.
The world has changed. Retailers are experimenting with augmented technologies and virtual reality, robots are moving from factory floors to front-line response, and 3D printers are being used to manufacture masks en masse. Mark Hughes, regional VP for UK and Ireland at Epicor, the ERP cloud solution provider, joins me on the Tech Talks Daily Podcast. Although everyone is talking about ‘Industry 4.0, Mark reveals how factories have undergone a revolution, with manufacturing and supply chain industries already moving from the fourth industrial revolution (4IR) to the fifth. We discuss how manufacturing leaders have also increasingly valued the benefits that automation can bring to their business. For example, companies including GE and Merck have rolled out RPA to automate back-office elements. We also talk about how developments like nanosensors and CRISPR gene-editing technology are driving change among grocery retailers looking at how it could potentially impact the products they sell. Mark what he thinks the future of factories will look like. Finally, we explore the radical redefinition of how organizations use technology, people, and processes to fundamentally change business performance.
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