26 minutes | Oct 12th 2019

Episode 10: Lynn Hunsaker - Game Changing Methods to CX

Play
Like
Play Next
Mark Played

Lynn Hunsaker from clear action exchange brings a unique perspective on how to do things differently in CX to move the needle. She talks about her experience with Ritz Carlton and them providing a limo when she needed a lift.

  1. What are the priority 1 and 2 that everyone should start with?
  2. What do you think are some of the biggest areas people struggle with to create a customer experience strategy?
  3. What are some unique approaches that change the CX game that you've seen?

CloudCherry is a Customer Experience Management software. We try to make CX fun through equal parts of love and science. Come see us today www.cloudcherry.com.

 

Play
Like
Play Next
Mark Played