19 minutes | Mar 8, 2021

42. Tough Love and Social Capital with Jim Adams, MD

Jim Adams, MD is direct, transparent, and unapologetic in his ‘tough love’ management strategy. In this episode, Jim breaks down: how setting expectations early helps to manage complaints later, managing those who degrade social capital, redirecting conflict to mutual benefit, and how understanding what motivates others’ behavior keeps you from taking things personally.  Listen on: iTunes Spotify Stitcher   Guest Bio:  Jim Adams, MD  is professor and chair of the Department of Emergency Medicine at Northwestern University Feinberg School of Medicine. He is also the senior vice president and chief medical officer at Northwestern Medicine.  This episode is in support of World Bicycle Relief. World Bicycle Relief delivers specially designed, locally assembled, rugged bicycles for people in need. They’ve developed an efficient, innovative, and scalable model to empower students, health workers, and entrepreneurs in rural developing regions with life-changing mobility. Donate here. We will match donations up to $5,000. Essentials of Emergency Medicine, the conference I host each year, is happening May 25-27, 2021. Early bird discount ends April 3.  For an additional $100 off registration, use the code 'orman' at the bottom of the checkout page.   We discuss: Zen and the art of scheduling [05:30]; Why you might not want to be a complainer [07:05];  The benefit of assuming people are unreasonable and crazy [08:10]; A strategy for handling people who degrade social capital [10:30]; Blend and redirect, a technique for negotiation and collaboration that’ll make you much happier than combat [14:00]; This idea: “People are not against you. They're just for themselves.” [16:15]; And more.   For complete and detailed show notes, previous episodes, or to sign up for our newsletter: https://www.stimuluspodcast.com/ If you like what you hear on Stimulus and use Apple/iTunes as your podcatcher, please consider leaving a review of the show. I read all the reviews and, more importantly, so do potential guests. Thanks in advance! Interested in sponsoring this podcast? Connect with us here Follow Rob:Twitter: https://twitter.com/emergencypdx Facebook: https://www.facebook.com/stimuluswithrobormanmd Youtube: https://www.youtube.com/c/emergencypdx
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