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Specialty Patient Podcast
29 minutes | Oct 19, 2021
Specialty Patient Podcast: Jennifer Lichtman
We’re delighted to welcome Jennifer to our Specialty Patient Podcast, where she shares insights about the keys to success in the ever-changing market of pharma. Jennifer Lichtman has built a towering career in the service of one passionate goal: helping patients access and adhere to specialty medications. After more than two decades working on the services side of pharma, including an 18-year run at Covance, Jennifer is now supporting patients from a different perch, as the VP of Market Access and Patient Services at Acadia Pharmaceuticals. Our engaging discussion with this industry leader includes: Why the theme of connection has defined Jennifer’s career, and what that looks like across different audiences The biggest shifts that Jennifer is seeing in the pharma market The two things that have helped Jennifer achieve her goals this year Jennifer’s advice to those who are just getting started in pharma Why Jennifer has broadened her focus from helping customers succeed to helping her team thrive How Jennifer keeps herself sharp in a cutting edge business
26 minutes | Oct 15, 2021
The Digital Guide to Patient Connectivity at Hub, SPP & eServices optimization 2021
In this episode of The Specialty Patient Podcast, HelpAround CEO Yishai Knobel covers the do’s and dont’s of digital patient connectivity (think email, SMS, and apps). Tune in for a breakdown of: Hubs beyond the phone call: How to bring digital connectivity to patient services. Copay and PAP programs without paper: How data should inform your choices, including how to prioritize digitization options. Unique patient journeys: We’ll cover how to shop for connectivity when you have unique requirements.
36 minutes | Aug 17, 2021
New Product Launch Planning Roundtable at Formulary & Access Summit
Join Yishai Knobel of HelpAround, Maureen Bala of Galway Group Life Science Consulting, and Gary Ellexson of Supernus Pharmaceuticals for an interactive roundtable discussion at the CBI Formulary, Reimbursement, and Access Summit. They discuss what you need to consider when planning for a new product launch, common mistakes to avoid, and how COVID-19 has rewritten the rules (and timings) around drug launches in specialty pharmaceuticals.
29 minutes | Jul 15, 2021
Jourdan Russo on the Evolution of Patient Support
Jourdan Russo, Director of Patient Services at Kyowa Kirin, joins Yishai to discuss the evolution of patient services for specialty pharmaceuticals—from the old days of simply providing financial support to the full complement of services that support today's specialty patients through their entire therapy journey.Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co/podcast
42 minutes | Jul 2, 2021
Key Takeaways on Mobile Patient Support Services at the CBI PSS Congress
Join Yishai Knobel of HelpAround and Industry leaders from Sanofi, Jaguar Health, and Twilio for a panel discussion at the CBI Patient Support Services Congress. They discuss the latest trends and statistics in digital patient services and on how mobile web can and must be a part of your patient support strategy.
18 minutes | May 14, 2021
Phillip McCreary on Patient Assistance at Vanderbilt Medical Center
Join our host, Yishai Knobel, on the Specialty Patient Podcast with this week's guest, Phillip McCreary, the Medication Access Program Director for Vanderbilt University Medical Center as they discuss the unique program that VUMC has to ensure all of its patients get the therapies they need.
21 minutes | May 14, 2021
Michael Beam on Pharma Innovation in the Age of COVID-19
Join our host, Yishai Knobel, on the Specialty Patient Podcast with this week's guest, MIke Beam, Supervisor,Reimbursement Team and CMM program for Patient Access Services at Alkermes as he talks about the forms of Innovation and Adaption he has seen from Pharma since COVID-19 swept the globe.
28 minutes | May 14, 2021
Christine Von Raesfeld on the Challenges and Opportunities Facing Specialty Patients
Patient Advocate Christine von Raesfeld joins host Yishai Knobel, Co-Founder & CEO of HelpAround to the challenges and the opportunities facing the patients and brands dealing with rare and speciality Pharma therapies/diagnosis.
30 minutes | Apr 6, 2021
Bil Daniels on Patient Services Technology
Director of Patient Support Services at LEO, Bil Daniels joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss the relationship between technology and patient services in the pharmaceutical industry.Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co.
32 minutes | Jan 26, 2021
Maureen Bala on Patient Affordability
23 minutes | Jan 25, 2021
Looking into 2021 with Brian Haenni
Yishai and Brian Haenni of ConnectiveRx look back at patient access and issues surrounding the specialty patient experience over the past year, and look forward into all that can and needs to be in 2021.
29 minutes | Jan 22, 2021
Simplifying Specialty Patient Access with Passionate Pioneers
36 minutes | Dec 11, 2020
PSS Connectivity: How to Not Overwhelm Your Patients
An excerpt from Patient Support Services Congress Virtual Event.
61 minutes | Nov 23, 2020
Specialty Patient Webinar - Continuity in the age of Covid
An excerpt from the Specialty Patient Continuity Webinar. The expert panel discuss in a roundtable format the impact of Covid on the specialty patient journey from multiple perspectives.Host: Paul StanleyModerator: Kristine Lemke, Blue Fin GroupPanelists:Yishai Knobel, HelparoundAmeya Phadke, Ph.D., ChiesiSheila Arquette, NASPBrian Haenni, ConnectiveRx
32 minutes | Nov 20, 2020
Virtual Copay Discussion from Coupon and Copay 2020
An excerpt from the 8th Annual Forum: Coupon and Copay. Yishai and Chris Dowd discuss virtual mobile copay and answer Q&A around how to overcome regulatory and political barriers.
22 minutes | Nov 17, 2020
Lauren Cole on Innovation and Failure in Specialty Pharma
Director of Patient Services at Akebia Therapeutics, Lauren Cole joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss the relationship between failure and innovation in the pharmaceutical industry..Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier.For more information, visit helparound.co.
33 minutes | Nov 16, 2020
Ameya Phadke on Partnering with Pharma
Senior Manager of Technology Partnerships at Chiesi USA Inc., Ameya Phadke, Ph.D. joins host Yishai Knobel, Co-Founder & CEO of HelpAround to discuss Partnering with Specialty Pharma. Each episode is crafted to bring you new insights into the specialty drug ecosystem. HelpAround’s passion is to improve the patient experience and to make specialty patients’ lives easier. For more information, visit helparound.co.
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