44 minutes | Nov 9th 2020

Can Your Staff Function without You?

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On today's episode of the Spapreneur® podcast it's all about hair and policies. Sessy's hair stylist didn't follow the 5 Pillar and her hair paid the price. Do you have a backup plan if you're injured or suddenly can't work?

Topics Covered

  • The great hair debacle - 2020 strikes again
  • What's More Important? Your Hair or Your Pride?
  • Don't talk while the dryer is going
  • Are you in the position to keep your business if you have an emergency?
  • Front desk that works
  • Building a Team that Can Pick Up when You Fall Down
  • You will Never, Ever Scale if You Can't Relinquish Control
  • You Have to Have a Plan if Emergencies Happen
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